Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,365 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extensive catalogue so plenty of choices”

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Posted 1 month ago

“Good quality products. Would recommend”

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Posted 1 month ago

“Exactly as described, quick delivery.”

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Posted 1 month ago

“Not as clear as i hoped i think a brighter colour may have helped”

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Posted 1 month ago

Dear Customer, sorry to hear you are disappointed with your order. If you feel the item is faulty please do contact us and we can discuss how we can help. Many thanks, Mulberry Bush

Posted 1 month ago

“Beautiful soft doll. Well packaged and a timely delivery. Good value for money and I am sure my granddaughter will love her.”

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Posted 1 month ago

“I was very disappointed in size of lettering on personalized bag”

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Posted 1 month ago

Dear Customer, thanks for your reviews, sorry to hear you're disappointed with the embroidery size on your bag. You've not said whether you're disappointed that it's too big or too small, but given the name you requested was short we're wondering whether you're thinking it's too small? The short answer is that the letter sizing it as shown on our website - and is always the same, whatever the length of name. Elaborating, the name you requested was a short name of only 4 characters. We find that if we increase the typeface size for short names it can look crass, just a bit big, and does not match the product image on our website. So for that reason, for any of our embroidered items, we keep the typeface size the same regardless of the length of name. One benefit is that for customers ordering multiple bags the longer name and a shorter name on the two bags are consistant, and if you ever order another in the future that would match in too. We're sorry once again that you're disappointed, but hopefully this explains things. Thanks, Mulberry Bush

Posted 1 month ago

“Great service and fantastic communication all great products would buy again”

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Posted 1 month ago

“Excellent service from Mulberry Bush, the package arrived well packed and quickly. I'm sure my grandson is going to be a complete nuisance with his cyborg hand kit! What a great range of toys to choose from. I will definitely shop here again.”

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Posted 1 month ago

“I was very pleased to find personalisation using capital and lower case letters correctly. I bought a pencil case and coloured pencils for my 4 year old great grandson who is learning his letters. Good quality products. Very good customer service when I duplicated my order in error. The sort of experience that makes you sure to return as a customer.”

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Posted 1 month ago

“Great products for the grandchildren for Father Christmas to bring for them on Christmas Day. Arrived well packed, on time and in great condition. Thank you.”

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Posted 1 month ago

“Excellent choice of gifts for all nieces and nephews.”

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Posted 1 month ago

“I have always been happy with Mulberry. They offer a great selection of gifts for children which are of good quality and value for money.i am most pleased with my latest purchase which arrived on time.”

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Posted 1 month ago

“First order. I may look at other products later if the product performs well.”

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Posted 1 month ago

“Unusual well made products”

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Posted 1 month ago

“Always very happy with the products I purchase for my grandchildren!”

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Posted 1 month ago

“Think you have lots of lovely and interesting and inspiring gifts Well done you and thank you for solving a few problems for me !”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Excellent delivery time.. Lovely Raggedy Anne for my great granddaughter. I am sure she will love her;”

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Posted 1 month ago

“Dolls house arrived and was easy to assemble and good quality. Delivery was quick.”

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Posted 1 month ago

“Great product. My grandson will love it.”

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Posted 1 month ago

Mulberry Bush Ltd is rated 4.8 based on 13,365 reviews