M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good, nice quality product”

Helpful Report

Posted 2 years ago

“Great service, sofa of a great quality but not exactly the shape as on the photo, I guess it’s just a drawback of buying furniture online, rather than seeing it. Fabric great quality, colour…not so sure, despite being sent a sample, again, looks different in real life. Sleep function brilliant, very comfortable and spacious, and with storage! Brilliant! But… overall I was hoping for it to look a little more upmarket. The price reflects it though, Loaf would cost triple. I would compare the quality to IKEA. Very sturdy, just not what I really wanted.”

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Posted 2 years ago

“Great customer service and communication at a very high level. Fast delivery and very nice gentlemen who helped us a lot - Very polite and helpful. Thank you very much and we recommend this company.”

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Posted 2 years ago

“Very pleased with service, fast 10 days delivery. Delivery guys were very helpful and quickly assembled corner sofa-bed! Definitely recomment M Sofas!”

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Posted 2 years ago

“Delivered on time. Good quality. I would recommend it.”

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Posted 2 years ago

“I ordered with Msofas and the sofa came after like 4 weeks it was delivered to my house and they set it up for me removed all the packaging whuch they took away with them for disporsal. I paid cash on delivery. Its a good quality sofa so comfy kids loves it. The price was affordable yet its more like those expensive designer sofas. Am still to decorate the sofa with cushions but its a wow sofa am happy.”

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Posted 2 years ago

“Fast delivery, custom made sofa in less than 4 weeks, great quality and extremely comfortable. Quick and easy delivery we’ll done 👍🏼”

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Posted 2 years ago

“Very good service and the quality of sofa is really good.”

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Posted 2 years ago

“Sofa is very comfortable and stylish. Excellent customer service, polite & very helpful.”

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Posted 2 years ago

“Very recommen, good quality, good service 👌”

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Posted 2 years ago

“Great delivery and assembly a part from minor damage to the sofa”

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Posted 2 years ago

“Honestly absolutely amazing and would recommend. Beautiful sofa and very fairly priced”

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Posted 2 years ago

“100% would recommend.”

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Posted 2 years ago

“I'm very disappointed with how misleading the colours are on the website compared to reality. The company also failed to provide a solution despite their satisfaction guarantee. So BEWARE and perhaps try to do more research and find your 'dream sofa' elsewhere.”

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Posted 2 years ago

Dear Customer, We're really sorry to hear about your recent experience with us and we greatly appreciate you taking the time to share your feedback. We understand that the colours of our products did not meet your expectations when compared to how they appeared on our website. We are aware that due to variations in screen settings and devices, colours can sometimes appear different online. This is why we offer free fabric samples before finalizing a purchase, so that our customers can get a true sense of the product's actual colour. In regards to customer service, we're really sorry to hear that it didn't meet your expectations. We take such feedback very seriously and we're continuously working towards improving our customer service standards. Best Regards,

Posted 2 years ago

“The sofa is absolutely wonderful. It is beautiful, well made & comfortable we are really pleased with it. Thank you for helping me get it within my budget please pass my thanks to your team. Thanks again and all the best, Nina”

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Posted 2 years ago

“Very good delivery time, professional assembly:)”

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Posted 2 years ago

“Many thanks guys for all the best services as always and fast delivery too, I used Msofas 2 times , 6 years ago I had purchased the my first bed sofa and now another one which is absolutle amazing with great price and service. Thanks Msofas and staff 💪👍”

M Sofas Limited 5 star review on 20th November 2023

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Posted 2 years ago

“I have bought numerous sofas and furniture over the years from Msofas - not once was I disappointed with the quality and service I received.”

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Posted 2 years ago

“Super obsluga, szybka dostawa. Chlopaki szybko poskladali sofe. Super Jakos. Goraco polecam”

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Posted 2 years ago

“Top quality!”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews