M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm positively surprised quality and appearance my sofa. I can recommend 100%”

Helpful Report

Posted 2 years ago

“Really good service, i got my sofa in around 12 days from my order, also the delivery team were very good and soon had the sofa installed and all removed all the packaging”

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Posted 2 years ago

Thank you so much for your 5 star rating, Shaun! We really appreciate it. We are thrilled to hear that you received your sofa within 12 days and that the delivery team were helpful with setting it up. We strive to provide excellent service to all of our customers and are glad you were satisfied with yours. Thank you!

Posted 2 years ago

“The quality of the sofa is very good and the delivery was very efficient.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you are satisfied with the quality of the sofa and the delivery's efficiency.

Posted 2 years ago

“The sofa is very beautiful just like in photos, measurements are accurate, it’s strong and good quality, hope it will last many years,I would really recommend this company. Thank you.”

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Posted 2 years ago

Thank you so much for your positive review and your 5 star rating of M Sofas Limited! We're so glad to hear that the sofa was just as beautiful as pictured, accurately measured, strong, and of good quality--we hope it will last you many years!

Posted 2 years ago

“Efficient delivery, great sofa - very happy!”

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Posted 2 years ago

Thank you so much Daniel for your 5 star rating of M Sofas Limited! We are so glad to hear you had an efficient delivery and are happy with the new sofa. We are happy that you've had a good experience so far. Again, thank you for your kind words and rating.

Posted 2 years ago

“Excellent service with great products”. Lovely quality furniture , would definitely buy from them again , staff were excellent , very friendly and helpful.”

M Sofas Limited 5 star review on 29th May 2023

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Posted 2 years ago

Thank you, Peter, for your wonderful 5 Star rating of M Sofas Limited! We are delighted to hear about your great experience with both our products and staff. We pride ourselves on delivering excellent service with great products.

Posted 2 years ago

“Amazing sofa, great delivery and communication with the supplier.”

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Posted 2 years ago

Thank you so much Angieszka for your 5 star rating of M Sofas Limited! We are delighted that you have had an amazing experience with our sofa range, as well as great delivery and communication with the supplier. We really appreciate your feedback!

Posted 2 years ago

“I'm happy with our new sofa bed ! We get what we ordered, nothing was wrong with it. Sofa is great quality and very comfortable. Was delivered about a month after when we ordered and assembled fast. Good contact and good quality! I highly recommend it!”

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Posted 2 years ago

Thank you, Monika, for your glowing review of M Sofas Limited! We're so pleased that you and your family are happy with your new sofa bed, and your assessment of our quality and customer service is greatly appreciated. We're glad you received your order in a timely manner and were able to assemble it quickly. Thank you for recommending us!

Posted 2 years ago

“Outstanding service, efficient communication, great product, I would recommended it to everyone. Very happy with service from customer service to delivery.”

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Posted 2 years ago

Thank you for taking the time to leave such a positive review and for awarding M Sofas Limited a perfect 5 star rating! We greatly appreciate your kind words about the outstanding service, efficient communication and great product we provided. We are very glad that you are happy with your experience and we hope that you would recommend our services to others!

Posted 2 years ago

“An amazing sofa. Delivery guys have amazing service they helps me with my sofa with instructions and everything thanks a lot.”

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Posted 2 years ago

Thank you so much, Lyubomir, for your 5-star rating of M Sofas Limited! We're so glad you are pleased with your sofa and that our delivery guys provided such amazing service. We really appreciate your kind words and support.

Posted 2 years ago

“So pleased with my new Zeus sofa. It’s perfect and really lovely quality and style. The delivery was superb. Good communication and really helpful delivery drivers who made the whole process effortless. Would highly recommend.”

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Posted 2 years ago

Thank you so much, Rachel, for your 5 star rating of M Sofas Limited! We are so pleased that you found the Zeus sofa to be perfect in quality and style, and that the customer service and delivery process was superb. It means so much to us.

Posted 2 years ago

“I am really happy with the product and excellent service”

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Posted 2 years ago

Thank you so much, Milena, for giving M Sofas Limited a 5-star rating! I am really pleased to hear that you are happy with our product and excellent service. Thank you

Posted 2 years ago

“Beautiful sofa, quick delivery and excellent customer service! Drivers who delivered my sofa were very helpful and professional- give them a raise!”

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Posted 2 years ago

Dear Katarzyna, Thank you so much for your 5 star rating and glowing review of M Sofas Limited! We really appreciate the kind words about our beautiful sofas, quick delivery, and excellent customer service. We're thrilled to hear that the drivers who delivered your lovely sofa were so helpful and professional. Thank you, M Sofas Limited

Posted 2 years ago

“Very good and clear service, excellent delivery.”

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Posted 2 years ago

Thank you so much, Olga, for your 5-star rating of M Sofas Limited and for your kind words regarding our "very good and clear service, excellent delivery.” Thank you for your continued support!

Posted 2 years ago

“Was an excellent stuff”

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Posted 2 years ago

Thank you for your kind words Buse, we are delighted that you thought our service was excellent. We really appreciate your giving us a 5-star rating for M Sofas Limited!

Posted 2 years ago

“Love it! Great sofa”

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Posted 2 years ago

Thank you so much Asif for your five-star review of M Sofas Limited! We really appreciate your kind words about the sofa; "Love it! Great sofa". Thank you for your support!

Posted 2 years ago

“Lovely, family sofa bed! Excellent service and delivery on time. Highly recommend, thank you so much.”

M Sofas Limited 5 star review on 22nd May 2023

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Posted 2 years ago

Thank you so much, Dorota, for your 5-star rating of M Sofas Limited. We are delighted that you were satisfied with our beautiful family sofa bed, the excellent service, and swift delivery. Your kind words are greatly appreciated.

Posted 2 years ago

“Very good choice thanks for your service I don’t have any more to say about your quality highly recommend it to everyone anyone want to buy the sofa they are very quality people”

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Posted 2 years ago

Thank you very much for your 5-star rating and kind words about M Sofas Limited! We are delighted to have been of service to you again and are thrilled to know that you were satisfied. We really appreciate your loyalty and look forward to welcoming you back soon.

Posted 2 years ago

“Beautiful sofa, excellent quality fabric and amazing colour (turquoise), very well made, easy to pull out the bed and lift for storage. Friendly, efficient delivery guys put it together quickly. Was quoted 6-12 weeks delivery and got it in 6 weeks. Very happy! Highly recommend!”

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Posted 2 years ago

Thank you for your continued trust and support, Angela! We really appreciate your 5 star rating of M Sofas Limited and are delighted to hear that you are happy with the beautiful sofa, excellent quality fabric, amazing colour, easy to pull out bed, and quick delivery. We are so glad that you had a great experience with us and highly recommend us.

Posted 2 years ago

“Good delivery. Quick and clean. There were damage the storage area but it will be replaced soon. The delivery guys spoted and reported stright away. The couch itself its a not soft rather quite hard but managable with extra pillows.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you had a smooth delivery process and appreciate the swiftness of the delivery guys in noticing and reporting the storage damage. We will be sure to replace the storage area as soon as possible. We are also glad to hear that, despite the couch being slightly hard, it is manageable with extra pillows. We are delighted to hear that you are a returning customer and we look forward to providing more excellent service in the future.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews