M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly delivered and exactly the one I have seen on the pic. Also very quality I really liked it”

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Posted 2 years ago

Thank you so much, Eda, for your glowing 5-star rating of M Sofas Limited! I'm thrilled to hear that your sofa was perfectly delivered and exactly as you saw in the picture, and that you loved the quality!

Posted 2 years ago

“We love the sofas. They are very comfortable and look great. The delivery took about 5 weeks, we were informed about the process and it went very smoothly. I am happy with the purchase.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited. We are thrilled that you love the sofas and find them both comfortable and attractive. We are glad you were kept informed about the delivery process which took around 5 weeks and that the process went smoothly for you. We are delighted that you are happy with your purchase.

Posted 2 years ago

“Brilliant!”

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Posted 2 years ago

Thank you so much Magdalena! We are absolutely delighted that you gave us a 5 star rating. Brilliant!

Posted 2 years ago

“Bought the Hero Sofa and my husband, I and the dog love it. It's comfy and perfect. Also biggest thanks for the delivery guys, they were absolutely fantastic. Our flat is not the easiest to get a sofa up, but they done it without leaving a mark. Only thing I would like to recommend is get dimensions of the 3 parts in which the sofa is delivered, as this would make it easier for measurements taken ;)”

M Sofas Limited 5 star review on 7th June 2023

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Posted 2 years ago

Thank you so much for your generous 5 star rating, Anne! We are glad to hear you and your husband love the Hero Sofa! We especially appreciate your kind comments about the delivery guys, and we will take your suggestion about adding the sofa dimensions into our description. Thank you!

Posted 2 years ago

“Just got a new sofa bed that was best buy ever!!! on top the Delivery were on time,very professional,the , the best quality and very helpful!!!polite …..and charming!!!Bravo MSofas I will always recommend You!!!!”

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Posted 2 years ago

Thank you so much for your glowing review and your 5-star rating of M Sofas Limited. We’re thrilled to hear that your new sofa bed is the best buy ever and that our delivery team was both professional and polite. Your kind words are truly appreciated and we sincerely hope that you’ll continue to recommend us to others!

Posted 2 years ago

“My sofa arrived 3 days after ordered delivery mens was amazing polite and friendly Thank You very much highly recommended”

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Posted 2 years ago

Thank you so much, Urszula, for your 5 star rating of M Sofas Limited! I'm so pleased to hear that the delivery man was amazing, polite, and friendly – it really means a lot to us that you had a positive experience with us. We truly appreciate your recommendation, and thank you for your kind words.

Posted 2 years ago

“Very pleased with the sofa and the delivery... assembled by by two very capable gentlemen”

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Posted 2 years ago

Thank you so much for your 5 stars and your kind words about M Sofas! We are so glad that you were very pleased with the sofa and the delivery. We are especially thankful for your positive feedback about our two capable delivery gentlemen!

Posted 2 years ago

“Good service,easy communication ,definitely would recommend”

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Posted 2 years ago

Thank you so much for the 5 star rating of M Sofas Limited! We really appreciate your good feedback about our good service and easy communication. We are delighted you enjoyed your experience with us. We look forward to serving you again in the future.

Posted 2 years ago

“Best sofa on The world”

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Posted 2 years ago

Thank you so much Karol for your 5-star rating of M Sofas Limited! We are so proud that we have been able to provide you with the best sofa in the world on multiple occasions. We are grateful for your continued support and we look forward to assisting you with all of your sofa needs in the future.

Posted 2 years ago

“Sofa is comfy and seems well made. Delivery was unbelievable. They were at my house at 6am like they promised. Got my sofa in less than a week. Good value for money, the bed operation works really well.”

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Posted 2 years ago

Thank you for your 5 star rating of M Sofas Limited! We appreciate you taking the time to share your positive review; we are thrilled to hear you are satisfied with the quality of our sofa, the delivery, and the value for money. Your endorsement means a lot to us! We look forward to helping you with your future sofa needs.

Posted 2 years ago

“Great communication, fast delivery and awesome guys which helped me with installation. Thank you”

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Posted 2 years ago

Thank you for your 5-star rating of M Sofas Limited, Agnieszka. We are so pleased to hear that you have had great communication, fast delivery, and that our team was able to help you with installation. Thank you

Posted 2 years ago

“Delivered a scheduled. Got a call 30 min before to ensure I'm up and ready (730am). Furniture packed and secured. Great quality of the stuff bought and delivery team helpful. Highly recommend”

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Posted 2 years ago

Thank you so much Maciej for your generous 5 star rating of M Sofas Limited. We really appreciate it and are so pleased to hear that you had such a great experience with us. We value your loyalty and are delighted that you chose us for your repeat purchase. It's great to hear that our furniture was packed and secured, that the quality was of a high standard and that our delivery team was helpful. Thank you again for your wonderful review!

Posted 2 years ago

“We have absolutely no complaints about the sofa, its quality or the delivery process. We received a text about a week prior to delivery. We were told there were options to move the date but we did not need to. We then received a text closer to the time with a shorter window, and then a call it was arriving. It was put up for us and very quickly. I called and had an immediate answer (on the phone this is RARE these days) by someone who reassured me when we move we can take it apart, because we once had to remove windows to get the sofa out. Very pleased with the sofa and the service, thank you”

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Posted 2 years ago

Thank you so much for your 5 star rating, Lucy! We really appreciate your positive experience with our service. Your review means a lot to us and we're glad to hear that your experience with the sofa, its quality, and the delivery process was as pleasant as ever. We look forward to serving you again in the future.

Posted 2 years ago

“I wasn’t expecting to receive my sofa so quickly and on the day of delivery I received notifications about delivery time. Men who delivered sofa were very kind and helped to assemble it, also, they were polite.”

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Posted 2 years ago

Thank you so much, Daiva, for your wonderful 5 star rating! I'm so glad that you were happy with the quick delivery and the politeness of the delivery men. We are incredibly grateful for your support!

Posted 2 years ago

“Great service - the sofa is well made and very comfortable. Quick and easy delivery, both customer service and drivers were helpful.”

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Posted 2 years ago

Thank you so much for your 5-star rating of M Sofas Limited. We really appreciate the positive feedback, especially about the great service and our well-made, comfortable sofas! We're also glad that you found our delivery service both quick and easy, with helpful customer service and drivers. Thank you again for your kind words!

Posted 2 years ago

“Very good service. Thanks for all your support and help.”

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Posted 2 years ago

Thank you so much Mumtaz for your 5 star rating. We're absolutely delighted that you're happy with the service we provided. It's very much appreciated, and we look forward to seeing you again soon. Much appreciated!

Posted 2 years ago

“Great, really happy with our new sofa.”

M Sofas Limited 5 star review on 5th June 2023

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Posted 2 years ago

Thank you Rebecca for your 5 star rating of M Sofas Limited! We're delighted to hear that you're so pleased with your new sofa. We really appreciate it!

Posted 2 years ago

“Thanks you”

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Posted 2 years ago

Thank you so much, Vilija, for your 5-star rating of M Sofas Limited! We greatly appreciate your kind words and are so glad to hear you're pleased with us!

Posted 2 years ago

“Very satisfied with the product and service! Definitely will recommend to my friends.”

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Posted 2 years ago

Thank you Marzena for your 5-star rating of M Sofas Limited! We are thrilled that you are very satisfied with the product and service! Thank you.

Posted 2 years ago

“Jestem bardzo zadowolony z zakupu w waszym sklepie.Bardzo dobra obsługa.”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews