M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything was smooth and fast. Good contact with the client. I recommend”

Helpful Report

Posted 2 years ago

Thank you, Marzena, for your 5 star rating of M Sofas Limited! We appreciate your feedback that "everything was smooth and fast. Good contact with the client. I recommend." We are proud to provide excellent customer service, and we're glad you liked your experience with us!

Posted 2 years ago

“excellent sofa, fabulous delivery men who assembled and took away all packaging, communication could have been a little better with when sofa was ready but otherwise really happy with the whole experience”

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Posted 2 years ago

Thank you so much Joeline for your wonderful 5 star review of M Sofas Limited! We are so glad that you enjoyed your overall experience with us - from the excellent sofa to the fabulous delivery men who took care of the assembly and packaging! We apologize if communication could have been a little better regarding when the sofa was ready, but are thrilled to hear that you were still very satisfied with the results. Thank you

Posted 2 years ago

“Brilliant price, quality and service. Delivered quickly and both drivers set the sofa up and took away all the rubbish!”

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Posted 2 years ago

Thank you so much, Mark, for giving M Sofas Limited a 5 star rating. We are delighted you found our price, quality and service to be brilliant, and that you were pleased with the quick delivery and that the drivers set up the sofa and took away the rubbish. We look forward to serving you again soon!

Posted 2 years ago

“Very happy with the Sofa ordered. Arrived in perfect condition and within the specified timeframe. I will definitely use M Sofas again and would recommend to others.”

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Posted 2 years ago

Thank you Garry for your 5 star rating of M Sofas Limited. We are glad to know that you were happy with the sofa that you ordered. It is our pleasure to have served you well and that the sofa has arrived in perfect condition and within the specified timeframe. Thank you for using M Sofas again!

Posted 2 years ago

“Fast delivery, nice quality sofa and excellent customer service. The delivery guys were professional and very friendly. Thank you”

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Posted 2 years ago

Thank you so much for your 5 star rating, Csilla! We appreciate your kind words about our fast delivery, nice quality sofa, and excellent customer service. Our delivery guys were pleased to hear that you thought they were professional and friendly. Thank you for being a valued customer!

Posted 2 years ago

“Timely delivery and excellent customer service.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We appreciate your kind words and we are delighted that you are satisfied with our timely delivery and excellent customer service.

Posted 2 years ago

“Very solid sofas.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so glad that you have been pleased with the quality of our very solid sofas every time you purchase from us, and appreciate your loyalty.

Posted 2 years ago

“fast delivery, assembled, checked, great sofa, I highly recommended 👍”

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Posted 2 years ago

Thank you, Adam, for your 5 star rating and your kind words. We are delighted to have provided you with a great sofa and fast delivery. We value your loyalty and look forward to serving you again in the future.

Posted 2 years ago

“Great quality at excellent prices. Was kept in the loop throughout the whole journey, great services with nice and genuine people.”

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Posted 2 years ago

Thank you for your 5-star rating of M Sofas Limited! We are delighted to hear that you have had a great experience with us, from the quality of our products at excellent prices, to our great services and genuine people. It is our mission to ensure customers receive the best service and quality, so we are thrilled to hear we have been doing that for you! Thank you.

Posted 2 years ago

“The communication is great- prompt responses and very polite customer service staff!! The wait was a bit long but very worth it:) highly recommend this company! We love the sofa, thank you!:)”

M Sofas Limited 5 star review on 22nd May 2023

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Posted 2 years ago

Thank you so much for the 5-star rating, Ugne! We're absolutely delighted to hear that you found the wait worth it and that you were pleased with the sofa. We are also so glad that you enjoyed the communication and customer service staff. We really appreciate your kind words and are thrilled that you had a pleasant experience. Thank you again!

Posted 2 years ago

“Bought the Zeus corner sofa. It looked good in the shop but is even better in our home. The sofa is amazing. Went with the Monolith material which is gorgeous. So happy with it. Great service, great delivery. Thanks so much.”

M Sofas Limited 5 star review on 18th May 2023

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Posted 2 years ago

Thank you so much for your 5 star rating. We appreciate your kind words regarding the Zeus corner sofa, thrilled to hear you and your home are both enjoying it! The Monolith material is a great choice - glad to hear it looks great in your home. Thank you so much for your kind review and for choosing us to provide you with the perfect sofa!

Posted 2 years ago

“The important thing it's so cheap with high quality. Comfortable and strong Four people sitting on it together . You can select which side you want put the corner. I bought it since 5 months with the same quality. I recommend 100% yo buy it. And also I sent the website for my friend. Thanks 😊”

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Posted 2 years ago

“Although the sofa did not fit and did not work out, I was happy with the customer service.”

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Posted 2 years ago

“Excellent sofa bed. Very high quality and comfortable. Definitely recommended it”

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Posted 2 years ago

Thank you Denada for your 5 star rating of M Sofas Limited! We are so glad to hear that you found the sofa bed to be of excellent quality, comfortable, and that you would definitely recommend it. We appreciate your loyalty and look forward to seeing you again soon!

Posted 2 years ago

“The beautiful sofa brought by these guys fits nicely. Excellent service, on time, with a professional installation made my life a little easier. The only thing that can be improved is the waiting time, but I guess this depends on the high demand for furniture right now. Thanks, Tom”

M Sofas Limited 5 star review on 15th May 2023

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Posted 2 years ago

Thank you so much, Tomasz, for your kind words and your 5-star rating of M Sofas Limited! We are delighted to see that our service has stood up to your high standards, and we are even more pleased to have you as a returning customer! We will keep working hard to ensure the best service possible.

Posted 2 years ago

“I bought sofa moth ago,but I can say is very comfotable,good quality and looks great 🙂”

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Posted 2 years ago

Thank you so much, Dagmara, for your 5-star rating of M Sofas Limited. It's so great to hear that you find the sofa comfortable, of good quality, and that it looks great too! Thank you again for your review!

Posted 2 years ago

“Very good quality sofas, lovely and easy transaction and very helpful staff even down to the delivery guys. Definitely 5 star”

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Posted 2 years ago

Thank you so much for your 5 star rating, DAMIAN! We really appreciate you taking the time to leave us such a wonderful review. It's wonderful to hear that you had such a great experience while shopping with us, and were especially pleased with the quality of our sofas and the helpfulness of our staff and delivery guys. It's ratings like yours that keep us motivated to keep providing excellent customer service. On behalf of everyone at M Sofas Limited, thank you!

Posted 2 years ago

“sofa very comfortable and beautiful. The gentlemen who brought the sofa very helpful, kind,fast,wonderful and wonderful. Thank you very much.”

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Posted 2 years ago

Thank you so much for your 5-star rating and kind words of our services, Angelika! We're pleased to hear that the sofa is comfortable and attractive, and that the gentlemen who delivered it were helpful, kind, fast, and wonderful. We hope to continue exceeding your expectations each time you use M Sofas Limited.

Posted 2 years ago

“Excellent service and 5 star for quality price, would definitely buy again in future.”

M Sofas Limited 5 star review on 14th May 2023

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Posted 2 years ago

Thank you so much for your 5 star rating, Yasar! We are very pleased to hear that you found our services to be excellent and our quality price to be 5 stars. We are honored that you would consider us again in the future!

Posted 2 years ago

“I’ll give 10 out of 5 Very professional and efficient staff And very good quality sofa Very happy”

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Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews