M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 20th December 2024

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it. It fitted well in our living room. Exactly what we were looking for”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“The corner sofa looks exactly 💯 % how I wanted it to look like. Great colour, very comfortable and it was definitely worth the 6 weeks wait. Also, the delivery guys were nice and set up everything quickly.”

M Sofas Limited 5 star review on 5th July 2022

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Great service but the sofa we got broke twice within first 2 years. Each time the Msofas team was able to repair the sofa.”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Sofa isn’t as large as I had thought but still lovely! Had many compliments. Delivery drivers were really helpful too after took away all packaging after building sofa. Would buy from this company again”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Sofa came with one leg less(middle one).Delivery guys said that “sometimes they have 5 legs sometimes 4”(factory problems because they forgot to drill the fifth hole), and this was like funny for them! Now the sofa is not stabile and waiting for more than 6 weeks to be sorted out! I ve wrote more than 10 emails to customer service but problem in there is that the girls are unprofessional and really disturbed when you call plus they don’t have a clue about the job”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for letting us know about this. Your feedback helps us do better. I can see your issue has been solved. Once again we are sorry for any inconvenience.

Posted 2 years ago

“The sofa arrived in 6 weeks, love the design however the mint green was a very light wash of the green I thought it was from the picture I saw online. nonetheless, the sofa itself is great/comfy.”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Hi I love my sofa 😍 Thanks 🙏 Drivers was nice 😊”

M Sofas Limited 5 star review on 29th June 2022

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Perfect servise and i so quick!”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Great customer service! Very good quality sofa.”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Beautiful, roomy, very comfortable for sitting. Just a bit too hard for sleeping that’s why 4 stars. Anyway very happy with purchase and would definitely recommend! My fabric is Malta Graphite and it’s beautiful. I was thinking maybe too light but actually it’s not and it’s a bit like silver. There is a bonus as well - I can put plant in the corner:)”

M Sofas Limited 4 star review on 28th June 2022

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“I am absolutely delighted with my sofa, it is exactly what I ordered and crafted beautifully. It was delivered the exact date, and I was kept informed on the day of delivery throughout, A very professional delivery service by two very kind and helpful gentleman who took all the packing off and put my sofa together for me . I can honestly say this is the best sofa I have ever purchased with an excellent service from ordering to delivery. I would recommend your company to anyone.”

M Sofas Limited 5 star review on 28th June 2022

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“MSOFA had a great choice of corner Sofas solid frameworks lovely, Materials too choose from.”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Beautiful Sofa, fast delivery, helpful and friendly delivery men. Very pleased !”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Excellent service - sofa is stunning!”

Helpful Report

Posted 2 years ago

“Hello I have been trying to contact someone Sofa has scratches and cracks Also there are holes needed to attach but fabric is covering the holes We assembled ourselves so couldn’t review before delivery men left”

Helpful Report

Posted 2 years ago

“I am delighted with my new sofa and it arrived on time,I would definitely recommend m sofas to family and friends.”

Helpful Report

Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Msofas

Posted 2 years ago

“Amazing service, lovely product! The delivery was faultless, stress free and they even took away the empty packaging!”

Helpful Report

Posted 2 years ago

“Quality sofa delivered on time ; beautiful colour chosen as they sent us plenty of samples free. They installed it four us and the gentlemen were quite pleasant during the whole process. Not sure if they should have collected the unwrapped paper after the install because it was plenty I had to get rid of , but besides that I had no problem. The sofa itself is good quality so far and I hope it will stand the time :)”

Helpful Report

Posted 2 years ago

“Everything was very professional highly recommended.”

M Sofas Limited 5 star review on 25th June 2022

Helpful Report

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews