M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best and nice service sofa looking very Good i like thats”

Helpful Report

Posted 6 years ago

“I must say I was a bit apprehensive at first when I invested money in buying this sofa, however, when the staff started replying to my emails and giving me peace of mind, I was much more relaxed. The delivery date arrived and I was blown away. The sofa is just PERFECT!!!! I love it so much and I definitely recommend this company. Superb service!!!”

Helpful Report

Posted 6 years ago

“Great sofa and great price will buy again from here, feels sturdy exactly like picture and good delivery”

Helpful Report

Posted 6 years ago

“I had my my sofa delivered on the weekend and I must say I was very impressed with the service of the staff they took it up, unpacked and Assembled professionally and moved it exactly where I wanted it, They were very played friendly and amazing in every stage. The quality of the sofa I was also pleased with it was exactly the right measurement the quality of the material is excellent well done Msofas.”

Helpful Report

Posted 6 years ago

“I am very happy with the purchase. Before I made an order of fabric samples, they came to me in 3 days. When I made an order I didn’t even think that it was being built so quickly. I received it after 4 weeks. Thank you for your work.”

Helpful Report

Posted 6 years ago

“Amazing sofa, extremely comfortable! I am very happy both with the purchase and delivery.”

Helpful Report

Posted 6 years ago

“This sofa is amazing, it is so comfy and 2 people can sleep on it. Thank you Msofas for the great product and the fast delivery and service.”

Helpful Report

Posted 6 years ago

“Ordered on the internet, looked at all reviews first, brilliant service !! Took slightly longer than anticipated, we moved in literally the day our new sofa arrived - phew. OK, delivery guys were spot on and put it all together for us. It looks amazing and is so versatile, downside is the sofa is a wee bit "Hard" and feels like your sitting in airport lounge, but I'm sure given time it will soften up. Everyone comes to our house and love the look. Well done M Sofas, would highly recommend. Mike and Sophie”

Helpful Report

Posted 6 years ago

“Very happy with the whole experience. Thank you!! I would recommend for sure”

Helpful Report

Posted 6 years ago

“Very pleased with my New Sofa. Bigger than what I expect, but have plenty of room for it. super comfortable. The delivery men were on time, professional, friendly and assembled the sofa quickly. Thank you so much.”

Helpful Report

Posted 6 years ago

“I am so impressed with my Iris II corner sofas. The pictures in your website don’t do them justice to show how beautiful they actual are! I was a bit nervous as I prefer to see my item before I purchase as it’s difficult to picture what the whole sofa would look like from a sample but I needed not to worry my sofas have. a wow factor and they are extremely comfortable. The delivery team were courteous and delivered them to my living room unpacked them and positioned as I wanted. The team at sofasofa kept me updated and delivery took 4 weeks as estimated. Great service, thank you.”

Helpful Report

Posted 6 years ago

“Absolutely in love with that sofa! So big and comfy, comes with cushions too Really fast delivery, assembled on the day, you don't need to do anything! Very pleased with customer service also! Fully recommended, will surely come back!”

Helpful Report

Posted 6 years ago

“I loved the product, the quality of the leather very good. The colour it’s slightly different otherwise we’ll wealth of product and stylish. The delivery boys well friendly and helpful. The delivery came sooner then I expected.”

Helpful Report

Posted 6 years ago

“Everything complete, beautiful wardrobe”

Helpful Report

Posted 6 years ago

“Amazing products, amazing services. Worth every penny”

Helpful Report

Posted 6 years ago

“Amazing sofa, really happy with it”

Helpful Report

Posted 6 years ago

“It's so lovely.. we absolutely in love with this sofa..the sofa seats are nice and firm you don't sink in the sofa which is great. It's a must piece for your living room if you have the space. The staff especially Monica..so helpful and so patient with all the queries I had about thousand time. Lastly, the delivery guys..so nice and funny..they did give me a heart attack with the pink joke though....but perfect job. I highly recommend msofas...they are elegant and beautiful sofas..much better as compare to high street brands..and the price makes it affordable.. Thank you Msofas, the entire staff for such a lovely sofa and experience.”

Helpful Report

Posted 6 years ago

“It is a very good corner sofa for this price. We recommend it. Nicely done, solid, the fabric is nice and soft. A Real avantage is the fact that you can choose the colour and fabric. Good contact on chat. Friendly and nice delivery guys!”

Helpful Report

Posted 6 years ago

“Our sofa arrived much earlier than I thought. I am very impressed with the service! From day one Magda was very helpful and advised on the best colour scheme that would suit the furniture in our living room. The sofa is a little bit bigger than I thought but still looks great and fits perfectly into the space we have in our awkwardly shaped living room. The fabric looks and feels hight quality and the sofa is comfortable to sit on. The sleeping area is also very big, just like the standard double bed size. Poor delivery guys had a bit of a chalange to fit it into our house as its an odd shape but they were very helpful and insisted on doing it themselves, without damaging the sofa nor anything else in our house. I would highly recommend it especially due to its short waiting time. Great service!”

Helpful Report

Posted 6 years ago

“very nice comfortable sofa, whole family can enjoy it! great service from m sofas!!”

Helpful Report

Posted 6 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews