Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.18

4.2 Rating 1,237 Reviews

82 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THE FIRST CONTACT CALL WAS POLITE AND REASSURING.THE PRICE OFFERED WAS FAIR AND PAID WITHOUT QUIBBLE.THE ENGINEER THAT ASSESSED AND TOOK IT AWAY THE VEHICLE WAS POLITE AND HELPFUL. i WOULD RECCOMMEND THIS COMPANY AND USE THEM AGAIN.”

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“I was impressed with the very quick thorough service. James was lovely to deal with and I was amazed how quickly he came back with the price that I wanted.”

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(Premium) -

“Asked detailed questions about the cars condition. Valued the car over the phone. Came and collected. And honoured the quoted amount.”

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“The first dealership was very bad at communicating - I had to keep calling them. But the 2nd people were very good - I would have given 4 stars if it was just them I was dealing with. Overall although the price was probably a lot lower than I would have liked it was all dealt with OK.”

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“Excellent & efficient service from staff Called when said they would call Collected car at a time to suit us Money paid into bank within the hour Would most certainly use this company again next time I am selling a car”

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“Great service, turned up on time and in the snow! vehicle gone in just a few minutes and a cheque in my hand. Many thanks”

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“quick easy no hassle”

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“easy to deal with to sell my car - straightforward”

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“Pleasant and informative on the phone, a fast and efficient service and free collection and no administrative charge.”

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“Quick, easy and professional.”

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“After a wasted trip to webuyanycar who seem to promise the most and then offer much lower. We found your representative to be honest and genuine and much easier to deal with. Someone who was reasonably trying to get a deal done.”

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“They offered me significantly more than their rivals and I was happy not to go through the 'dance' of negotiating with some punter who felt they had to knock me down so they felt like they were getting a good deal. All in all quite a seamless experience as the driver who collected the car was very professional and knew what he was doing. The only part of the process that gets a bit 'clunky' is where the driver can't leave until the money has been transferred successfully. I could see problems with this in the future given the nature of the internet and the banking system. Most importantly however, I would use them again and would recommend them to friends and family.”

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“Great dealer, quick buying and smouth paiement... Nice to do business with..”

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“My car is in excellent condition even to sell it to scrap dealers I would get more than double that they offered me. £90 for a Citroen Picasso in excellent condition with lower mileage than average. What a rip off they tried with me.”

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Hi Olwyn I am sorry you were disappointed with the offers you received on Motorway. I can see that you received three offers for your car, including one from CarTakeBack, our scrap dealer. We constantly receive good feedback about CarTakeBack and their prices, but I'm sorry if it wasn't the price you expected from a scrap dealer. We are constantly improving Motorway and adding new partners so I hope you will try us again the next time you need to sell a car. Best regards Harry

“Easy to use with minimum amount of information needed to sell my car. I also got more money than using local dealers.”

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“The whole process from the first phone call to the last was smooth.The agent Jav who came to look at my car was the best among the group I dealt with over the phone.Ladies and gentlemen you're simply the best”

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“Immediate response, good offers from a number of companies, and on both occasions we have used the service, the initial offers have become the agreed transaction prices”

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“Could not even find my car number”

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Hi Peter I’m sorry we were unable to identify your car on Motorway. This can happen if your car is very new, old, or rare. We use two data sources including the official DVSA database to identify vehicles, and this ensures we correctly identify vehicles in the vast majority of cases. Please could you email your registration snd details of your car to hello@motorway.co.uk so we can assist you further? Thanks, Harry.

“I found the website very easy to use and the offers that were made for my car from the interested parties I found very realistic, all in all a very pleasant experience”

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“Straightforward deal,the agreed money was transferred to my bank account instantly after the operative had checked the car. I would recommend the company.”

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Motorway is rated 4.2 based on 1,237 reviews