Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.15

4.2 Rating 1,248 Reviews

81 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

Write Your review

Tell us how Motorway made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy and professional.”

Helpful Report

“After a wasted trip to webuyanycar who seem to promise the most and then offer much lower. We found your representative to be honest and genuine and much easier to deal with. Someone who was reasonably trying to get a deal done.”

Helpful Report

“They offered me significantly more than their rivals and I was happy not to go through the 'dance' of negotiating with some punter who felt they had to knock me down so they felt like they were getting a good deal. All in all quite a seamless experience as the driver who collected the car was very professional and knew what he was doing. The only part of the process that gets a bit 'clunky' is where the driver can't leave until the money has been transferred successfully. I could see problems with this in the future given the nature of the internet and the banking system. Most importantly however, I would use them again and would recommend them to friends and family.”

Helpful Report

“Great dealer, quick buying and smouth paiement... Nice to do business with..”

Helpful Report

“My car is in excellent condition even to sell it to scrap dealers I would get more than double that they offered me. £90 for a Citroen Picasso in excellent condition with lower mileage than average. What a rip off they tried with me.”

Helpful Report

Hi Olwyn I am sorry you were disappointed with the offers you received on Motorway. I can see that you received three offers for your car, including one from CarTakeBack, our scrap dealer. We constantly receive good feedback about CarTakeBack and their prices, but I'm sorry if it wasn't the price you expected from a scrap dealer. We are constantly improving Motorway and adding new partners so I hope you will try us again the next time you need to sell a car. Best regards Harry

“Easy to use with minimum amount of information needed to sell my car. I also got more money than using local dealers.”

Helpful Report

“The whole process from the first phone call to the last was smooth.The agent Jav who came to look at my car was the best among the group I dealt with over the phone.Ladies and gentlemen you're simply the best”

Helpful Report

“Immediate response, good offers from a number of companies, and on both occasions we have used the service, the initial offers have become the agreed transaction prices”

Helpful Report

“Could not even find my car number”

Helpful Report

Hi Peter I’m sorry we were unable to identify your car on Motorway. This can happen if your car is very new, old, or rare. We use two data sources including the official DVSA database to identify vehicles, and this ensures we correctly identify vehicles in the vast majority of cases. Please could you email your registration snd details of your car to hello@motorway.co.uk so we can assist you further? Thanks, Harry.

“I found the website very easy to use and the offers that were made for my car from the interested parties I found very realistic, all in all a very pleasant experience”

Helpful Report

“Straightforward deal,the agreed money was transferred to my bank account instantly after the operative had checked the car. I would recommend the company.”

Helpful Report

“Your service was quick and easy not very happy with the service i recieved from a and l the company that actually came for the car”

Helpful Report

“i was very pleased with the whole process. The driver arrived at the time i was advised he would be there. The driver was really chatty and he was very professional. I received a confirmation e-mail to advise that my money had been transferred into my account. I would defiantly recommend the Motorway company and would use them again in the future.”

Helpful Report

“Great service and communication.”

Helpful Report

“very quick friendly service.”

Helpful Report

“The site gave a number of choices and I chose the one with the best reviews, which interestingly was also the best price. They were terrific, and easy to use and am very happy with the whole process.”

Helpful Report

“Due to a death in the family I needed a trusted way to sell a car at a reasonable price without any fuss or hassle. After looking on variou search engines all I could find were the usual culprits who wanted to spam my Inbox. Motorway helped me narrow down my options to a suitable selection for me to then work out exactly which one was best. I would definately use them again.”

Helpful Report

“This is my first time selling my vehicle via a service such as this and Motorway made it a pleasant and stress free process! I got the amount I initially negotiated for my car and would highly recommend them to anyone!”

Helpful Report

“Quick and easy way to show you offers from a variety of potential trade buyers which saves you trolling through a load of websites. The spread of offers was varied just berin mind this is a very useful website but the amounts offered are subject to change on inspection. I had a firth knocked off the value but on the whole considered it fair. A very useful tool.”

Helpful Report

“They were Easy and efficient”

Helpful Report

Motorway is rated 4.2 based on 1,248 reviews