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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Anonymous
Anonymous  // 01/01/2019
Harriette was very helpful and quick to respond in negotiating a lower rate on our mortgage. Very happy with the service provided.
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Posted 1 year ago
We needed Life Insurance & Critical Illness cover and wanted to understand the options available to us in simple terms. Lucy, our advisor, was fantastic; she was patient, listened to our needs and provided us with a range of options that suited our personal circumstances. She made the process seamless and really simple. I wouldn't hesitate to recommend Lucy to others, and will definitely be using her services for our future needs.
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Posted 1 year ago
When we made the call to Mortgage 1st and spoke to Mark, he reassured us that we were in good hands. We felt that all questions we had was answered. Once we agreed to a product that suited our needs Mark passed our case to Anne, and again we were kept up to date until till we received an email that our mortgage application was excepted. We never felt rushed in to doing anything we felt didn't suit us, and would happily recommend picking up the phone or emailing Mortgage 1st for support and advice on a product that would suit your needs. We are now looking to seek advice on life insurance and house insurance. Once again we would like to thank you both for all your help and advice.
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Posted 1 year ago
I am a first time buyer and I didn’t really have much knowledge about the process of buying a house. So I looked for a brokers and found Mortgage 1st and made an enquiry. Writhing 24 hours a woman called Sophie phoned me and gave me the knowledge I need. Sophie supported me throughout the whole process, customer service was amazing. I am a very busy person and Sophie was so flexible of when I needed to speak to her. Everything got dealt with so quickly and efficiently to the best standard. The price of the service is definitely worth it!
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Posted 1 year ago
Excellent service from Mortgate 1st. Would recommend them.
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Posted 1 year ago
Highly recommend! Easy and efficient, with good communication throughout. Thanks to George, Izzy and Sarah for all their help
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Posted 1 year ago
Excellent efficient service provided by Lauren and her back up team, every step of the way.
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Posted 1 year ago
Greg did a great job finding a mortgage that met our needs and a better rate than we were expecting. We will definitely be using Mortgage 1st and Greg's services again for this.
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Posted 1 year ago
I have used Oliver Page for numerous mortgage transfers now, both for residential and BTL properties and he consistently goes above and beyond to find us the best deals and is prompt and courteous throughout keeping us well updated. He and Ashleigh L have completed our recent BTL remortgage and we are very grateful.
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Posted 1 year ago
Absolutely brilliant service from Ayesha and Preet. Both were extremely efficient. My husband and myself can't thank them enough for all they have done for us to get us our mortgage!
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Posted 1 year ago
Jade was extremely patient and understood my complicated situation really well. Managed to give me a couple of good options and the transaction went through smoothly.
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Posted 1 year ago
A fantastic service! Always available to provide support. Excellent communication through clear and concise email exchange. In addition, excellent phone comms style also. I trust the advice I was given and would happily recommend to others
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Posted 1 year ago
They always do an excellent job supporting us through the process - keeping us informed, finding good deals, and answering all queries.
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Posted 1 year ago
Lucy did a great job finding a mortgage that met our needs and a better rate than we were expecting. She also clearly explained what our future mortgage budget would be for when we plan to move house in the near future, so we will definitely be using Mortgage 1st and Lucy's services again for this.
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Posted 1 year ago
Fantastic fabulous service
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Posted 1 year ago
I recommend Mortgage 1st. Emma and Anna were very helpful. Emma was so kind and approachable and always tried to explain all the steps of the process. Emma is the best, I do recommend you to work with Emma :)
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Posted 1 year ago
Lauren helped us every step of the way, Very easy to deal with and very happy with all the services
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Posted 1 year ago
Shaun and Preet have been fantastic throughout my remortgage process. They have worked hard to get me the best deal and have really made the process less stressful.
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Posted 1 year ago
Mortgage 1st have been an excellent broker for me which is why I have used them three times and recommended them to friends, family and colleagues. They are attentive, responsive and clear in their requests and instructions. On this occasion Preet and Mark. I was reassured by their thoroughness as well as the speed with which they acted
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Posted 1 year ago
Sophie and Keeley were really helpful despite there being problems getting documentation and changing properties at the last minute. They were both very good answering emails immediately and keeping us informed at every step
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews