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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Megan was great, always on the end of the phone when needed.
Helpful Report
Posted 1 year ago
Exceptional Service and Support from Megan Kearney at Mortgage 1st I cannot praise Megan Kearney from Mortgage 1st enough for her outstanding support and dedication throughout our mortgage process. From the moment we reached out for assistance, Megan went above and beyond to ensure that our family's needs were not just met, but exceeded. Megan's expertise and attention to detail were evident in every interaction we had with her. She took the time to thoroughly explain all aspects of the mortgage process, patiently answering our questions and guiding us through each step with clarity and professionalism. Her knowledge and guidance instilled confidence in us, making what could have been a daunting experience remarkably smooth and stress-free. What truly sets Megan apart is her genuine care and commitment to her clients. She listened attentively to our concerns and priorities, tailoring her recommendations to suit our unique situation. Her proactive communication ensured that we were always kept informed and updated, providing reassurance and peace of mind throughout the entire process. Not only did Megan secure us an excellent mortgage deal, but she also went the extra mile to advocate for us and negotiate on our behalf, demonstrating her unwavering dedication to achieving the best possible outcome for our family. Thanks to Megan's unwavering support and tireless efforts, we are now proud homeowners, and we owe it all to her expertise, dedication, and exceptional service. If you're in need of mortgage assistance, look no further than Megan Kearney at Mortgage 1st. She is truly a shining example of excellence in her field, and we are immensely grateful for all that she has done for us.
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Posted 1 year ago
Megan has been brilliant and has gone above and beyond to help us with our purchase and has been so patient with us during the ups and downs of house buying.
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Posted 1 year ago
Oliver was absolutely wonderful, I am a very anxious person and non of the mortgage process was stressful, he was very professional and has superb interpersonal skills. He was clear and precise and explained everything well and did not mind me asking a load of questions when I was unsure, he explained all terminology and processes that are required and I was informed me about every step. I would 100% recommend Mortgage 1st to anyone to help take the stress away from mortgages especially first time buyers like myself. Oliver found a fantastic mortgage rate and deal for me during a very worrying time when the rates were higher than usual. I could not recommend Mortgage 1st or Oliver highly enough.
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Posted 1 year ago
Megan Kearney has helped us with our rate change on our mortgage and she also helped us with adjusting our life/health/mortgage insurance policies. Megan's advice the whole way through was honest, direct and quite clearly in our best interests which definitely builds a strong bond of trust. With our insurance policies she was immediately fighting our corner when our current provider were reluctant in looking into things that we needed, she was on their case trying to get it done and dusted and when it became apparent that they weren't going to be the company for us she found us a new provider who not only met all our needs but also gave us the BEST value for money. The work she does behind the scenes is something not to be underestimated. She's incredibly humble and will play things down but trust me that woman is GRAFTING and she's doing it all for you. Night or day. You're in great hands with her. Would recommend one million percent. There's no doubt in our minds who we will be contacting when our next terms end. Thank you again.
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Posted 1 year ago
Lauren and Becky were so efficient, professional and delivered above and beyond my expectations. Great communicators. Would highly recommend, made my whole experience stress-free.
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Posted 1 year ago
Fantastic service from start to finish. Jonathan has always been clear and open with his feedback and responses. Very quick to action and get the process rolling. Would recommend to anyone looking at getting a mortgage
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Posted 1 year ago
Friendly service, speedy responses and made the whole process feel very simple. Huge thanks to Lucy and Keeley who were great throughout.
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Posted 1 year ago
Brilliant service offered by Andy and Sharlene they have kept us up to date at every stage of our mortgage application. This is the third time we have used Andy and we cannot fault him. Thanks for everything.
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Posted 1 year ago
Carl from Mortgage 1st provided a really personable service and kept me up-to-date throughout the entire process, so I knew exactly what was happening. We definitely recommend!
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Posted 1 year ago
We have had a fantastic experience with Mortgage 1st. Andy has been really attentive despite the application not being straight forward. He is very tenacious and kept us updated at every stage. Great communication from Paige. would definitely recommend.
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Posted 1 year ago
Shaun was amazing! He was so friendly and honest when we was looking at mortgages, despite some set backs along the way Shaun was still able to help us and get us an amazing deal! I could not recommend him enough! Keeley was really lovely whenever I had asked her to do something she would do it and reply rather than loads of email chains! She settled my nerves from other company’s pressuring for answers and was so supportive throughout, together these two made a really good team in helping us through this process as first time buyers. And we appreciate their help so much as we’d lost hope of the dream of having our home as we’d had set backs from mainstream banks.
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Posted 1 year ago
Excellent Support from Paige & Oliver in complete process of mortgage & home insurance. Both are always available for support & guidance
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Posted 1 year ago
Quick contact, valuable advice, no fee for advice
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Posted 1 year ago
Couldn’t be more happy. Professionally dealt with and quick !
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Posted 1 year ago
Oliver Page and Paige Sanderson were very helpful and prompt to response. Would recommend again.
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Posted 1 year ago
Absolutely brilliant service, Chris & the team have gone above & beyond. Would highly recommend.
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Posted 1 year ago
We were thoroughly impressed with the service at Mortgage 1st. Holly and Sharlene supported us at every step from start to finish, taking the time to explain everything to us which was hugely appreciated as first time buyers! They were both also very quick to respond to any of our communications. Absolutely we will be looking to use their services again in the future.
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Posted 1 year ago
Absolutely worth the 5/5 review. We had great communication with our adviser Andy Hunt throughout the process. He carried out thorough discussions with us on the best products for our needs, and we are very reassured with the life cover we took out.
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Posted 1 year ago
Second time in years we have used mortgage first, for help with setting up our first mortgage and now again for remortaging, the whole proccess was smooth and easily done. The staff at mortgage first, always are on hand to answer any questions you may have, Shaun and Keeley went above and beyond to help us with our requirements. Will again be recomending this company to friends and family. Shaun and Keeley are both an amazing credit to the team. Couldnt have done it without them. 5 star service. x
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews