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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,502 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,502 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Extremely attentive, patient and informative.
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Posted 1 year ago
Elliot & Katie made purchasing our new home totally stress free with handling our mortgage seamlessly. We were talked through every step thoroughly and both couldn't have been any more helpful with all the questions we had a long the way. The turn around from start to finish was unbelievable. I would highly recommend Mortgage 1st.
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Posted 1 year ago
Oliver has been fantastic and extremely responsive to every question I’ve had. He gave me numerous different agreements and mortgages in principle over the course of months as I had multiple offers fall through. He’s been absolutely great to work with, and I couldn’t recommend him enough!
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Posted 1 year ago
There are no words to convey how amazing Antonia has been throughout our remortgage and life insurance change. Antonia has been on hand to answer any questions and put things into simple English so to speak and managed to get us a competitive price for both. Izzy who has dealt with the admin has also been amazing, always replying to emails and informing us as to anything that is outstanding etc. I would 100percent recommend Mortgage 1st, Antonia in particular.
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Posted 1 year ago
I would highly recommend Mortgage 1st to all. We had a really complex case to sort out remortgaging our home but one call from Craig and I was reassured that it was possible to do. Craig did an amazing job searching for options and explaing things to me, he kept me informed of where we were in the process and it was never too much trouble for me to contact him. Preet took over my account once the paperwork was submitted and was able to also keep in touch with me regularly about where we were. Any queries I had she was able to answer or chase with the appropriate person for a reply. For how much I paid to remortgage with them I really do think it was great value for money! If you are unsure about mortgages just give them a call and they are happy to outline the process to you with no obligation. Thanks to all at Mortgage 1st who have helped with remortgage, insurance and protection.
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Posted 1 year ago
I wud recommend mortgage 1st to any one. I hadn't got a clue how to sort my mortgage but one phone call n it's now all sorted. Jade and Lewis kept me informed all the way through the process so wud like to say a big thank u to both of them
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Posted 1 year ago
Helpful throughout the process tailored their service to my needs and were always available should I need. Excellent
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Posted 1 year ago
We were confused on what mortgage rates would be for us “The first time buyers”, luckily Laurel Ellis helped us answer almost all of our queries no matter how silly they were. She helped us secure a good mortgage rate considering the market’s circumstances!!
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Posted 1 year ago
We have just had a buy to let mortgage offer, brokered by Daniel Sykes from Mortgage 1st. Daniel has helped us with each step and has kept us informed. Katie Murphy processed the paperwork and again did a first class job. I would highly recommend using Mortgage 1st.
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Posted 1 year ago
I have been working with the Mortgage1st company since 2021. During that time, I was extremely pleased as they managed to find the best deal for us, which we couldn't find anywhere else. We had only a 10% deposit and hadn't obtained our citizenship yet, so we were feeling somewhat hopeless. However, Elliot diligently worked on our case and successfully secured a mortgage for us, allowing us to purchase our dream house. This year (2023), we have once again chosen to remortgage with them. Their responsiveness to our inquiries is commendable. They are remarkably helpful, kind, and friendly. Despite my limited understanding of financial decisions, they guided us in the best possible way. I sincerely express my gratitude to them. For anyone who is considering this company, I wholeheartedly recommend working with them. They are not only trustworthy but also exceptionally professional in their work.
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Posted 1 year ago
Extremely helpful people , I’ve dealt with mortgage first several times in the past and I’ll definitely use them again in the future. Daniel and Paige are really good professional people. Thank you for all your help
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Posted 1 year ago
We used Joseph Alvey as our broker and we couldn't have been happier! As first time buyers we were pretty clueless and anxious but Joseph walked us through the steps, provided us with lots of information and options and took the time to explain things we didn't understand. He always responded within 24 hours and we had our DIP come through within 3 weeks and mortgage offer within 6 weeks. We couldn't have asked for anything else from him and don't have any feedback on anything he could have done better, because he was brilliant!!
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Posted 1 year ago
Mortgage First It was very precise in helping me to get the Mortgage in the first place, then also assisting me for the re-mortgage after 2 Years fixed deal. Thanks to Mortgage First for you support.
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Posted 1 year ago
Emma and Katie at Mortgage 1st were outstanding in securing myself and my partners mortgage. Starting with Emma, who is extremely knowledge and kept myself and my partner updated throughout the application process. Finishing with Katie, who couldn’t do more to assist with the mortgage application. Collectively we couldn’t have asked for a better team. I would highly recommend Mortgage 1st, specifically Emma and Katie. Huge thanks!
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Posted 1 year ago
Elliot & Katie were absolutely fantastic in making the process seamless from start to finish. They were incredibly patient, informative and professional at all times. The made the entire process stress free and I would have no hesitation in recommending them to family and friends. Thank you both so much.
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Posted 1 year ago
Great customer service from mortgage1st staff. Whole process started mid June mortgage approved by 22 aug. Still awaiting completion date but Thank you very much for all your help Amelia Kidd, Keeley Craig and Becky. Extra thank you to Amelia for answering all my endless questions.” And advice.
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Posted 1 year ago
Customer service is top notch. In constant contact with updates and information. Very very helpful. Thank you to Chris Dunn in particular who helped and supported at every step
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Posted 1 year ago
Edward and Keeley were very productive throughout the process. Keeping me informed every step of the way. Would recommend to anyone. Once again thanks for your time and effort.
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Posted 1 year ago
Elliot and Keeley were very helpful in keeping me informed ever step of the way and getting me a good deal on my mortgage. So customer service was excellent and dealt with very quickly.
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Posted 1 year ago
Jade and Keeley were both friendly and helpful, gave sound advice and correspondence was prompt and efficient. Thanks both of you, I felt the process couldn't have gone any more smoothly
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,502 reviews