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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Lucy woodhouse has been fantastic every step of the way she kept me informed throughout the whole process and always answered any questions promptly. She even kept in contact out of hours and whilst on holiday would totally recommend 5 stars from me
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Posted 1 year ago
Carl is absolutely superb and helped us to secure the best possible mortgage for our new property. Honestly, couldn't be faulted, thank you, Carl!
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Posted 1 year ago
Lucy has been fantastic and we couldn't have asked for more during our mortgage application. Choosing the right mortgage and getting the best deal can be quite daunting at times but Lucy clearly explained every option and recommended the best deal that would meet our needs. Thanks to both Lucy and Sharlene Our mortgage application has been hassle free and quick to arrange so we can now look forward to hopefully completing in the next few weeks and moving into our new home. I would highly recommend Mortgage 1st and wouldn't hesitate to recommend them to both friends and family. Thank you again for a great service and we look forward to using both Lucy's and Sharlene's services again in the future when we come to renew.
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Posted 1 year ago
From the first phone call with Lauren Miller, the whole process of getting a mortgage was made easy for us. She was knowledgable and prompt in her responses and she worked above and beyond to make sure we could afford the house we wanted with a mortgage that suited our needs. No question was too much for her and she explained the whole process so well. I would highly recommend Lauren and this company.
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Posted 1 year ago
Very quick, responsive and efficient process with the team. As a first-time buyer they informed and guided me through the process.
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Posted 1 year ago
We are so happy with the help and service we have received from Elliot and Keeley at Mortgage 1st. We have had the amazing help from Elliot and Keeley within getting a mortgage for our first home, both Elliot and keeley have been absolutely amazing, so attentive, patient and supportive throughout the whole process (which can be quite stressful) and they have both made it as easy as possible for us! The consistency shown throughout our process really helped ease our minds and made the experience really nice ! We are so grateful for all the hard work they have put into helping buy our first home. We would highly recommend Elliot and Keeley and will definitely be using them again in the future!
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Posted 1 year ago
We tried to buy a Grade II listed house with thatched roof. We got turned down by lenders. I contacted Sam at Mortgage 1st who found us a deal, with a highly reputable lender, in days. We had the offer in literal days. So fast, so friendly and so very helpful. Sam was constantly in touch with us and he and Sharlene managed to secure a fabulous deal in record time. I cannot rate them highly enough.
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Posted 1 year ago
We are super happy with the service we have received right from the very first call when I was looking to get a quote. Sam Hodgson was the one who answered my call and he was very friendly and helpful, even though I told him that we may not need his help. He has been great helping us to acquire our mortgage offer and now Sharlene Risden is helping us, with him too, to continue to mortgage process. She has been wonderful too! They are both very quick to get back in touch when we have asked questions or needed help and keep us up-to-date on where we are with things. I can't recommend them enough and we wouldn't hesitate to use Mortgage 1st again! I'll certainly be looking for them to help us again but I would imagine that all the agents there are excellent. :D
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Posted 1 year ago
Carl Robins was very supportive throughout my first time home buying journey. Very professional and patient.
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Posted 1 year ago
Great service, lovely people
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Posted 1 year ago
Provided a good deal based on our individual circumstances. Efficient, productive and professional.
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Posted 1 year ago
Daniel and Paige have made the remortgage process super easy for myself and my wife. They’re lovely people too! Won’t hesitate to use them again when it comes to doing it all again!!!
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Posted 1 year ago
Absolute pleasure working with Harriette. Once again she has found me a great deal, I can’t recommend her highly enough! Excellent communication and great service through out from the team. Thank you Harriette!!
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Posted 1 year ago
Chris was amazing helpful with advice and mortgage offer process.It was so fast and effective would highly recommend Mortgage 1st to anyone needing advice and mortgage to contact them won't disappoint 😊
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Posted 1 year ago
Laurel was incredibly helpful from the first consultation to getting our mortgage offer. I would highly recommend Laurel to anyone needing advice and support with a mortgage 😀 our mortgage processor Amy was also efficient and helpful with questions and progression of our case!
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Posted 1 year ago
Responsive and helpful. Great service. Would recommend
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Posted 1 year ago
We are so happy we have had our mortgage offer completed! We definitely recommend Harriette! She was super friendly and took a lot of pressure from us! So thank you Harriette! You truly are the best :)
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Posted 1 year ago
Very helpful and has made the process easy.
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Posted 1 year ago
Great communication, very responsive, and generally excellent customer service. My advisor, Laurel Ellis, went out of her way to find the right financial solution for my needs. Both she and the mortgage processor, Sharlene Risden, both held my hand all the way through the process, unblocking issues as they arose. I would highly recommend to others.
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Posted 1 year ago
Mortgage 1st was proactive and very attentive all the way. Danny and Preet did a superb job of reaching out to stakeholders promptly with timely updates. I say thank you to the team.
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews