Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,080 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

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“Radiator valves arrived in good time and condition, price was reasonable and will definitely be ordering from them again.”

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“Prompt Delivery and items at a realistic price. Could not fault the service.”

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“Painless and effort free. Competitive pricing and quick delivery.”

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“Excellent service, very speedy delivery, and at the right price. First time I have used Monster Plumb but will deffinitely be back if I need plumbing items in the future. I can't recommended them enough, don't hesitate to use them, you won't be dissapointed.”

Helpful Report

“I had been searching for a particular item on various sites without luck. I rang MonsterPlumb late Friday afternoon and spoke with Chad. He informed me that this item was out of stock everywhere for some reason and apologised even though it wasn't his fault. 5 mins later he rang back to say he had been to the storeroom just to check and lo and behold he found a last one! Not only that but he said he would try to get it on overnight delivery if he could. It arrived at 9.45 the next day, Saturday. I was able to complete my job! I wanted to thank Chad personally for the effort he made and the time he took to help me. In a weird world at the moment this type of customer service is exceptional. So 'Thank you Chad!!' I would not hesitate to contact MP again, in fact they will be my first point of call.”

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“Have used monsterplumb for last 2-3 years, Price and service has always been excellent. The quality of the fittings are always very good. Have recommended them to other plumbers and will continue to do so.”

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“I've placed 2 separate orders with Monster Plumb and dealt with a man called John Crouch. Pricing and service have been excellent both times and that is in no small part due to John, who is very much "on the ball" with everything, has excellent advice for a non-plumber customer like me, and keeps his customer updated on progress/delivery. Items delivered in great condition and on time. That's a rarity these days! Thank you John and Monsterplumb. If you need plumbing supplies, don't hesitate to give these people your business.”

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“I ordered some items from them and when the parcel arrived (on time) one item was missing. I contacted them in the afternoon and the missing item was sent overnight by APC arriving before 12 the next day, well impressed! Prices excellent as well.”

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“Exactly what I wanted and quick delivery.”

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“Ordered a DZR 1" check valve. Good price and delivered in good time”

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“super fast delivery. good products with good prices. will be using again”

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“I am in the plumbing trade. I wish I had found your site earlier. As its very reasonably prices and excellent delivery service. Very pleased.”

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“Excellent service, I buy from here regularly. One of the cheapest and most reliable online merchants that I've used. They let me down with my last order, marked as dispatched then didn't get sent. There were two items missing but nobody contacted me and I had to call. This is the first problem I have and it was quickly resolved but would have appreciated a call to let me know the delivery date had changed as I had work booked. Previously, I've had 5 or 6 orders with no issues and very quick delivery.”

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“Excellent service would recommend to any one first class service excellent customer service top shop to use”

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“Excellent service, and very prompt delivery”

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“Keen prices and quick delivery”

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“I've been using Monster Plumbing for over 2 year now, and l extremely happy with their service. Very fast delivery and good packaging. I can highly recommend them.”