Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,075 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

“Excellent service, I buy from here regularly. One of the cheapest and most reliable online merchants that I've used. They let me down with my last order, marked as dispatched then didn't get sent. There were two items missing but nobody contacted me and I had to call. This is the first problem I have and it was quickly resolved but would have appreciated a call to let me know the delivery date had changed as I had work booked. Previously, I've had 5 or 6 orders with no issues and very quick delivery.”

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“Very competitive prices and a quick delivery will use again”

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“Very efficient service and competitively priced.”

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“Not happy with the delivery as it took 3 Attempts before they managed to leave the package where I asked them to leave on my back door step. Waste of time and fuel”

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“Monsterplumb's service was good - it's a shame that your service was let down by DPD.”

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“Very well priced items, delivery not as consistent as would like. Good range of fittings.”

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“Excellent quick service at a good price. The copper fittings I ordered seem to be great quality unlike some other suppliers.”

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“Very good service, no issue with stock and very competitive on price.”

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“It was delivered timely and the stuff I ordered was of good quality.”

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“Good product and quick delivery”

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“Very efficient nowadays, thanks, genuine company that cares.”

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“I used MonsterPlumb for the first time after a colleague recommended them The service was excellent, however I did have difficulty using the website to order as things never got moved to the basket when I thought they were in there and I lost a few things Delivery was good everything was there that I ordered, the products were good too and all at a good prices too. Jamie Parker Huntingdon”

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“Good products at competitive prices, prompt delivery, I didn’t give 5 stars as I was supposed to have free delivery over £70 but was charged for delivery at check out £100 spent”

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“Easy to order and navigate website. Fast delivery and tracking. Good communications and items well packed. Great quality parts. Overall a recommended supplier.”

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“Outstanding, delivered quickly. Not a thing missing. Easy site to use. Could do better with copper prices and availability also radiators. I will definitely re use helps me manage costs on jobs and projects”

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“Decently priced parts but if paying £6 for delivery it should be next day no excuses.”

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“Great range. Good site. Quick delivery. That’s all I need!!”

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“Good service, well packaged and quick delivery.”

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“Stocks a variety of plumbing items I use and at a decent price. Not sure what the quality is like yet but looks alright out of the packet!”

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Monsterplumb Ltd is rated 4.9 based on 2,075 reviews