Monsterplumb Ltd Reviews

4.93 Rating 1,557 Reviews
99 %
of reviewers recommend Monsterplumb Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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The parts that I ordered were decent quality and at a good price, postage was expensive though, for £6 it should be next day delivery
Very impressed with the selection on offer and the prompt delivery. Only downside for me is the extremely high postage costs to NI hence only 4 stars
Good speedy service and the products came none damaged and as described. Will defo use them agian.
Placed an order with them and it was delivered very quickly. Minor issue with some pieces missing from the order but it was very quickly sorted and they sent out the replacements next day. Very good customer service.
Found what I needed easily, great service, great price!!
Good Prices, Next Day Delivery, I will use them again.
all as expected
Very good service well priced and quick delivery
Only bought a couple of valves, so don’t know about quality yet. Delivery was impressive though
Found website a bit difficult to find certain things at first
Great price and quick delivery. I didn’t have plumbing in mind when I purchased these bits - had something a little different to do with them.

Honestly, the only downside was the price of the delivery which was a third of my overall cost, but even with that it was still the best value I could get on the specific products I purchased.
Monsterplumb Ltd 4 star review on 11th July 2020
Good selection of goods.
Slight problem with incorrect number of items being delivered - but quick response to correct mistake.
Goods themselves very stiff and difficult to remove valves from Mode Harrison shower valves - not properly oiled to facilitate use.
Great service & prices👍
Delivery charge is high for a small fittings, but that’s just a small complaint.
Nothing wrong with the service I received but there should have been a note on the ad that this item required special tools to fit. I shall be returning them.
Description and delivery cannot be faulted, the item delivered was exactly what I ordered and expected.

I slight discrepancy or clarification required please VAT for 24 = 4.80 but in the summing up it is written 5.80?

Hi Andrew,

Thanks for your Feedback.

Regarding the VAT, as your order was under £70 excl VAT, there is a standard delivery & Handling fee charge of £4.99+VAT. The £4.80 would have been VAT on your materials, and there would have been a £1 VAT charge on your delivery & Handling Fee, which equates to the £5.80 charged.

I hope this helps, any problems whatsoever please do not hesitate to contact us.

Monsterplumb Ltd
Parts despatched promptly but unfortunately 2 items supplied were incorrect (brass instead of chrome). Rectification was efficient with correct parts dispatched straight away using next day delivery.
Quick delivery and good price. I would use again.
good quality, best price i could find anywhere and delivered early next morning. what more could you ask for
Fast, efficient and cost effective for all plumbing needs
goods turned up on time well packaged. have used before will use again
Monsterplumb Ltd is rated 4.93 based on 1,557 reviews