MoneyMaxim Reviews

Name: MoneyMaxim
Address: Suite 4c, Market House, 19-21 Market Place, Wokingham, Wokingham
Rating: 4.76

4.8 Rating 7,703 Reviews

98 %

of reviewers recommend MoneyMaxim

4.8

Based on 7,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 4c, Market House,
19-21 Market Place,
Wokingham
Wokingham
RG40 1AP

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site”

Helpful Report

Posted 6 years ago

Anonymous Thank you for your review comments, really appreciated. Very pleasing to hear how easy you found using our site. Please feel free to visit us again. David Neal Head of Customer Services

Posted 6 years ago

“Quite good comparison tool, unfortunately there is a room for UI improvements.”

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Posted 6 years ago

Hi and thanks for your feedback. We quite agree - and are in the midst of a full upgrade of the service. Its interesting though as we have many users, both new and returning who love the current version so we are treading very carefully (if you scroll through our 5 star review responses you will see the evidence!). The current format whilst dated appeals strongly to the majority of our users, who tend to be less tech savvy. If you, or anyone else, would like us to we would be happy to add you to our list of beta testers please let us know at info@moneymaxim.co.uk and we will be delighted to involve you! Thanks again for your comments, Mark Bower Managing Director

Posted 6 years ago

“I don't know if I got a discount by being referred from MSE - they gave me a code for it but there was nowhere to put that.”

Helpful Report

Posted 6 years ago

Chris Smith Please feel free to contact us, happy to assist you in regards to this. Firstly, I'm very pleased to say that a number of the Car Hire Excess Insurance Policies on our site, already have a discounted prices from a number of the Excess Insurers. When clicking through from our site to purchase online, you are then guaranteed that price, as shown on the results page. In regards to additional discounts from other / 3rd parties (e.g Martin Lewis), you could also apply this discount code when clicking through from our site to the insurers website itself, there is normally a box saying Discount Code. You are very welcome to call me though to discuss this further on Telephone number 0800 520 0699 option 3, and I'll happily help you from there. Wishing you the very best for now. David Neal Head of Customer Services

Posted 6 years ago

“Whilst very helpful, the list of policies contain product features and limitations that are difficult to understand. Consequently, it was difficult to make a product choice”

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Posted 6 years ago

Robin Rhodes Thank you for your feedback, really appreciated. You are very welcome to contact me on telephone number 0800 520 0699 option 3 and it would be really useful to us here, if we can then refer to areas that you have kindly mentioned. Also, through our Customer Service Team here at Moneymaxim, we are just a telephone call away if you ever wish to call us with a question, like so many of our customers who do, and I'm very confident that literally in just a few minutes will we be able to explain or to answer any questions that you may have. I really do hope to hear from you. Wishing you the very best for now. David Neal Head of Customer Services

Posted 6 years ago

“Everything would be perfect, if you would accept lithuanian bank cards.”

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Posted 6 years ago

Thank you for your review. We have sent a response directly to you, as this is very unusual. We look forward to hearing from you soon and assisting further. Ross Customer Service Specialist

Posted 6 years ago

“We have bought a policy, we hope never to use it, but the proof of the pudding is whether or not it pays out when a legitimate claim is made.”

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Posted 6 years ago

Matthew Clark I'm very pleased to say, during the 9 years that we have been involved in Car Hire Excess Insurance we have received nothing but good feedback about the reimbursement process in regards to the Car Hire Excess Insurers on our site. Once you have provided all the information that is required to the excess insurer in regards to your claim, you are typically refunded with 7 to 10 days . One customer even phoned us to say that she received her claim monies within 3 days from completing the reimbursement process with the insurer itself !!! We will always be here for you though, before, during & after your purchase and we are just a telephone call away if you ever need us. If you do have a claim (hopefully not for obvious reasons !!!), then please feel free to pop back at anytime to post a review in regards to your experience in relation to the Car Hire Excess Company itself. Thank you for your review and for your custom. David Neal Head of Customer Services

Posted 6 years ago

“Did the job”

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Posted 6 years ago

Anonymous Did the job, that's pleasing to hear. If you did wish to add any further feedback or suggestions that you feel would improve the customer experience on our site in regards to the Car Hire Excess Insurance, then please feel free to. We would always aim for a 5 star rating (!!!), we didn't achieve this on this occasion, but please feel free to make any further suggestions that you may have so we can exceed your expectations for when you hopefully visit us next. Here's to next time and thank you for your review. David Neal Head of Customer Services

Posted 6 years ago

“Impossible to judge an insurance company until you have made a claim. Therefore impossible to write an accurate review.”

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Posted 6 years ago

Anonymous Thank you for your feedback, its really appreciated. We would really appreciate if you were able to provide some further feedback in regards to your Car Hire Excess Insurance experience when using Moneymaxim, this is where we play our part in trying to assist you as our customer. By doing this, this also helps us to improve the Customers experience when on our site. As much as we hope you do not have an incident when driving your Hire Car (!!!), if you do, and once you have contacted the Car Hire Excess Insurance Company in question and gone through the full reimbursement process with them ,then again, you would be very welcome to pop back on to update your review. Thank you for your time so far, and we do very much hope to hear from you again soon, in regards to dealings with us here at Moneymaxim. David Neal Head of Customer Services

Posted 6 years ago

“Provides quite a good selection of companies providing additional insurance, a fair comparison site which if used with others will give you the information needed to get a good quotation.”

Helpful Report

Posted 6 years ago

Anonymous Thank you for your feedback. We currently have 17 Car Hire Excess Insurers on our site, which is a really good representation of the current UK market, for this type of policy. Many of the insurers have also discounted their Car Hire Excess Insurance policies for our site (and when purchased from our site online) and these are in many instances cheaper, than buying directly from the insurers themselves. So in summary, through just one quick enquiry via Moneymaxim, you have a really good comparable in regards to the Excess Insurers and at the most competitive prices. A real saving for sure, compared to those Car Hire Desks !!! We do very much hope, that you will return again. David Neal Head of Customer Services

Posted 6 years ago

MoneyMaxim is rated 4.8 based on 7,703 reviews