Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,436 Reviews

95 %

of reviewers recommend Molly Brown London

4.8

Based on 2,436 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 13th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time.”

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Posted 3 months ago

“Excellent jewellery quality is outstanding. My granddaughter and my nieces and other members of my young family. Absolutely love this beautiful crafted jewellery,”

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Posted 3 months ago

“Beautiful baby bangle 🥰 that can be kept forever! Brought for our baby niece! Lovely quality and fast delivery”

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Posted 3 months ago

“Really beautiful bracelet, quite a large size more for a baby 1+ year plus.”

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Posted 4 months ago

“Bought heart shaped locket in silver it’s lovely already bought the round shape locket for my other granddaughter the gift packaging is lovely too just to finish the gift off received really quickly would recommend to anyone”

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Posted 4 months ago

“Excellent quality jewellery”

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Posted 4 months ago

“Unfortunately returned as it was too small”

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Posted 4 months ago

“was a perfect gift for my nieces first birthday🥰🥰”

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Posted 4 months ago

“Lovely product and packaging. The only slight negative is that I don’t think the product is big enough for personalisation to be viable, very small writing.”

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Posted 4 months ago

“Good product and delivery”

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Posted 4 months ago

“Delighted with my purchase of my first diamond bracelet for my granddaughter,good quality and delivery”

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Posted 4 months ago

“The necklace I ordered as a gift for my niece is absolutely lovely, good quality and came in beautiful gift packaging. The customer service I've received has also been great, there was an issue with delivery by yodel so I contacted molly brown who got back to me quickly and got a replacement out in no time via a different carrier - superb service and I will heartily recommend molly brown to friends and family”

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Posted 4 months ago

“Beautiful fairy necklace . I have bought just the pendent before - absolutely unique and perfect gift . It’s a shame that only pendants are not done anymore . Also the necklace the way it was packed - smees like it was rushed . The necklace was out of the box , the whole thing just fell off . I know I have not paid for gift wrapping and both times -there is a big difference in the way it was sent .”

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Posted 4 months ago

Hello Thank you for your feedback which we will raise with the dispatch team. At the UK Jewellery Awards when Molly Brown was a Finalist as UK Jewellery Brand of the Year, our packaging was described as 'some of the best in the industry' and so we pride ourselves on our luxury gift wrap which is provided with every purchase. We carefully place the jewellery in the gift box and do not tie the ribbons, because we appreciate that people will want to look at the jewllery before they give their gift. In this instance, it seems that the necklace must have fallen out of the box in transit and thankfully, as this is not in our control, we are pleased to report that this is a pretty rare occurance. Thank you so much for being a repeat customer and for your lovely comments about the Fairy Wish Collection. Please be reassured that you do not have to pay for the Bespoke Gift Wrap Service as we provide all of the packaging free of charge for you to wrap the gift yourself and we really do take every care with all of our orders. Kind regards Molly Brown Customer Care

Posted 4 months ago

“Precious, delicate and lovely baby bracelet. I am pleased with everything. Prompt delivery!”

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Posted 4 months ago

“Great place lots of really nice quality jewellery”

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Posted 4 months ago

“Bought the birth stone baby bangle for my granddaughter. It really is beautiful. Very pleased with the purchase.”

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Posted 4 months ago

“Beautiful childrens bangle, quick delivery and gorgeous packaging”

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Posted 4 months ago

“Easy ordering, prompt delivery, lovely little earrings and pretty packaging.”

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Posted 4 months ago

“Lovely necklace. All the gifts I have brought from here before have been well received. Can’t wait to give this to my daughter for Christmas!”

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Posted 4 months ago

“Absolutely delighted with the chain and engraved charm I bought for my goddaughter for Christmas. The packaging was lovely and it was also on sale! The duties and taxes for international orders are added in the checkout which is not only convenient but there are no surprises later.”

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Posted 4 months ago

Molly Brown London is rated 4.8 based on 2,436 reviews