Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,731 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely gorgeous christening bracelet. Delivered promptly, packaging all included to present this beautiful gift.”

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Posted 2 months ago

“Lovely website, easy to order, great choice and good quality.”

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Posted 2 months ago

“Bought bracelet for my granddaughter's confirmation. I loved it, she loved it, her mother loved it. And the packaging just made it so special.”

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Posted 2 months ago

“Hi really impressed with my purchase browsing the website was super easy I was able to find the right product for a christening gift I ordered swiftly and the delivery was super fast and it arrived in time the packaging and everything is beautiful very, I was able to find a very beautiful christening bangle with a Pearl birthstone I got in graved and it still came next day I believe it was so beautiful when it arrived I loved it it's definitely a brand that I will be recommending to all my friends and family”

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Posted 2 months ago

“Unfortunately I was not very happy with my purchase and I would have returned if it had not been personalised. It was very flimsy and definiyely not worth the money. I will not be buying again.”

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Posted 2 months ago

Dear Karen, Thank you for sharing your feedback. We're sorry to hear that the Small Heart Locket Necklace didn’t meet your expectations. Please be assured that the locket is made from high-quality hallmarked 925 Sterling Silver and is one of our most popular pieces. The specifications are clearly listed on the product page, and as a leading brand in children's jewellery, we take pride in our craftsmanship and materials. We are also an Assay Assured retailer, ensuring the purity and quality of our products. As the item was personalised, it falls under our return policy, which does not allow returns on personalised jewellery. We would also like to note that the design is intended to be dainty, as it is specifically created for children. We appreciate you taking the time to share your thoughts. Kind regards, Caroline Customer Care Molly Brown London

Posted 2 months ago

“The speed of delivery was great. Not happy with the quality of the product.”

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Posted 2 months ago

“Absolutely stunning high quality bracelet so elegant. Beautifully wrapped too”

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Posted 3 months ago

“Beautiful delicate bracelet a timeless piece. My granddaughter will be able to wear for many years to come”

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Posted 3 months ago

“Loved the packaging communication and overall experience thank you will use again”

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Posted 3 months ago

“The necklace is delicate and it was packed beautifully.”

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Posted 3 months ago

“LOVE LOVE LOVE THE PRODUCT AND SERVICE. Op class packaging and really love bracelet and service. Ordered the product for my 3 year old”

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Posted 3 months ago

“The bracelet I bought for my granddaughters birthday was absolutely gorgeous, fitted her beautifuly she was so excited to have a big girl peice of jewellery”

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Posted 3 months ago

“1st time customer and it was such a 1st class expereience. From the very helpful customer services on phoneline, to actually recieving the gold bracelet so fast.”

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Posted 3 months ago

“Thank you for the beautiful bracelet for my granddaughters 1st birthday it’s adorable and looks so cute on her, it arrived very promptly too x”

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Posted 3 months ago

“Love the products on here. Quality is amazing and the prices are good. This is the second bracelet from here . I got them for my granddaughters.”

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Posted 3 months ago

“Beautiful baby bangle. Bought for my granddaughter's first birthday. The engraving is hard to read however. Could possibly look into this .”

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Posted 3 months ago

“Beautiful delicate cross and chain. Cross a pretty shape & a good idea to have the chain extension.”

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Posted 3 months ago

“Gorgeous items on the website, very difficult to choose! Gorgeous packaging too!”

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Posted 3 months ago

“A really cute bracelet! My friend was thrilled to receive it and loves it”

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Posted 3 months ago

“Nice bracelet for my baby granddaughter but dissapointed with her name inscribed can hardly be seen it’s so small”

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Posted 3 months ago

Dear Sonya, Thank you for sharing your feedback. We are sorry to hear about your disappointment. After reviewing your order, we can confirm that the engraving was completed as per your instructions. We have not yet received any communication from you regarding this issue. Could you kindly email us at customercare@mollybrownlondon.com with clear images of the issue described with the engraving? Once we receive this, we will be able to offer further advice. Kind regards, Caroline Customer Care Molly Brown London

Posted 3 months ago

Molly Brown London is rated 4.8 based on 2,731 reviews