Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,808 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've bought Christening presents from Molly Brown. They arrived promptly and in beautiful presentation boxes. Love the pink and brown ribbon, really different and looks very classy.”

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Posted 3 months ago

“Very beautiful necklace 😍 love it. Thank you for your nice products 😊”

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Posted 3 months ago

“I purchased a necklace for my daughter’s birthday and selected the wrong postage meaning it wouldn’t get here in time. I emailed customer services who sorted this straight away and have hopefully saved the day !”

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Posted 3 months ago

“I have yet to see the necklace (or the new baby) as it was a gift and delivered directly to the new parents. However I have had messages to say how thrilled they were to receive the gift and seemed genuinely happy.”

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Posted 3 months ago

“Excellent service, the necklace was beautiful, I will definitely by from this company again. Thanks”

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Posted 3 months ago

“The jewellery from this company is beautiful. Ordered a silver braclet with name inscribed on it for a friends daughter and she loves it. The jewellery comes in beautiful packaging and gift box and looks amazing. All delivered very quickly. I will definitely recommend this company to friends and family.”

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Posted 3 months ago

“I ordered a bracelet for my God Daughter and did not receive any updates from the shipping company they use. I emailed Molly Brown for a follow up and they were amazing. The same woman emailed me multiple times with their follow-ups as they looked into the shipping and I received my bracelet a few days later. The costumer service was great and I appreciated the quick responses and feedback. The bracelet was beautiful and perfect. Thank you again “Caroline” for all your help.”

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Posted 3 months ago

“Great product and amazing service”

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Posted 3 months ago

“Great locket bought for my daughter as a brides maid present on our wedding looks fantastic,great quality well packaged and fast delivery very happy”

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Posted 3 months ago

“The simple silver cross bracelet is beautiful. I ordered as a baptism gift for my granddaughter and she loves it!”

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Posted 3 months ago

“Molly Brown are amazing! Lovely product and customer service was excellent. I had a slight error on my engraving and they managed to get me a new one within a couple days. Thank you!!”

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Posted 3 months ago

“Absolutely beautiful! Brought for my new born granddaughter and her mommy loved it X A precious gift for a precious babyX”

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Posted 3 months ago

“Granddaughter (9) was delighted with her cross necklace for her first communion. It is the first piece of proper jewellery she has had except for a watch; the others being frienship bracelets or items made from craft kits. I was pleased with the item and the way it was presented. I will be back to purchase more for other occassions.”

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Posted 3 months ago

“Great company, prompt delivery and kept ine informed via email from the point of order through to point of delivery. Highly recommend this company”

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Posted 3 months ago

“Wonderful service throughout, Thank you. Would highly recommend you to my friends.”

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Posted 3 months ago

“Fast efficient service. A beautiful and delicate bracelet for my great granddaughter's christening.”

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Posted 4 months ago

“Very good service, lovely products and packaging x”

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Posted 4 months ago

“It was a beautiful present for my granddaughter’s First Communion.Excellent quality and service and very reasonable price.”

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Posted 4 months ago

“Birthstone locket is so small. Can’t see birthstone or initial.”

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Posted 4 months ago

Dear Barbara, We’re sorry to hear that the Personalised July Ruby Birthstone Locket didn’t meet your expectations. As our jewellery is designed specifically for children, both the pieces and the gemstones are intentionally delicate and dainty. Full product details—including dimensions and materials—are provided with each item to help set accurate expectations. The engraving of the initial is applied in proportion to the size of the locket, and we aim to represent this clearly through our product imagery and description. If there’s anything else we can assist with, please don’t hesitate to contact us at customercare@mollybrownlondon.com. Kind regards, Caroline Customer Care Molly Brown London

Posted 4 months ago

“Absolutely amazing and so happy with my purchase exactly what I wanted and so beautiful and the gift wrapping just tops it off perfectly”

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Posted 4 months ago

Molly Brown London is rated 4.8 based on 2,808 reviews