Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,430 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,430 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 13th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought earings for my 9 year old granddaughter birthday was delivered the next day and she loved them has not taken them out since her birthday”

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Posted 4 hours ago

“Delighted with the product Quality.”

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Posted 8 hours ago

“Got a beautiful baby bracelet engraved for my god child , good quality and the gift packaging is very cute. Cannot wait to give it to her on her christening day.”

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Posted 14 hours ago

“Love it, just waht I was looking for.”

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Posted 1 day ago

“The bracelet I got was for my great niece’s baptism. It was the perfect gift for her. I like the fact that it is adjustable for her to grow into. The quality of the bracelet was great. Over all I’m am so happy with my purchase. Will definitely be ordering again Luz”

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Posted 1 day ago

“Very nicely presented. Was happy with my purchase.”

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Posted 1 day ago

“My daughter and Granddaughter Cleo are delighted with Cleo’s bracelet bought for her baptism. The service from Molly Brown was excellent!”

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Posted 1 day ago

“Engraving is very poor, you can barely see it. Site advertised as next day delivery, order confirmation stated next day however when I queried late delivery, I was told it was due to the bank holiday and standard delivery is 3-5 working days!. If the bank holiday is affecting your business hours, your site should reflect this! Also don’t advertise as next day for an 3 to 5 day turnaround. Only ordered because of next day delivery. Packaging is nice, only positive. Wouldn’t purchase from Molly Brown again. Engraving is so poor it looks cheap.”

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Posted 1 day ago

Dear Sharon, We have checked your order and the engraving was successfully completed according to your instructions. We have received no communication from you regarding an issue with your order but are happy to help. Regarding delivery as indicated on the website we dispatch orders on the same day up to 1pm GMT Monday - Friday Excluding Bank Holidays. We do offer UK Next Working Day via Royal Mail Special Delivery which costs £7.50, however you did not select this service. The service you chose was the FREE 3-5 working day delivery service and owing to your order being placed over the Closed Bank Holiday period would be the 9th within this timeframe. We are pleased to confirm that your order was delivered on time, in fact it was early. Apologies if you had expected any differently. In the future if you would like any information regarding delivery timings please contact us at customercare@mollybrownlondon.com and we will be delighted to help. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 day ago

“I had an awful, stressful experience. My order disappeared and never showed up-- no explanation, just that it was handed off (DHL says they never received it) and then there was no trace of it after that. I ordered a baptism bracelet for my goddaughter that was engraved. She and her parents were making a special trip from Europe, to be baptized in New York with family. So I wanted to get her something special. By the time I received a response about the status of my order, it was too late to order another one in time. So my goddaughter never received her baptism gift. When asked if my replacement order could be shipped directly to their address in Europe, I was told I would have to check the shipping requirements and place another order. Why would I put myself through more stress? No thank you. So I just had the bracelet replaced and it's sitting here with me until the next time I see my goddaughter, for which I have no future date yet. I guess MBL can't follow up with every order placed, but I can't help but feel like I was very much on my own trying to figure out what happened to my original order. This was a highly stressful and disappointing experience and I won't be ordering again from MBL.”

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Posted 5 days ago

“Daughter loves her new necklace”

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Posted 5 days ago

“Beautiful”

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Posted 5 days ago

“Quick delivery and the cross and Pearl christening necklace was beautiful”

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Posted 5 days ago

“Lovely christening gifts, beautifully presented and delivered very efficiently- well done..”

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Posted 6 days ago

“Amazing customer service and top quality products would highly recommend.”

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Posted 1 week ago

“It was beautiful!”

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Posted 1 week ago

“The bracelet was for my granddaughter. It’s sturdy and beautiful. I love the design.”

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Posted 2 weeks ago

“My Niece was absolutely thrilled with the Birthstone bracelet thst I got for her belated Christening. She particularly loved the box it came in. Thank you so much.”

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Posted 2 weeks ago

“The service was great. Quality of bangle is amazing. However the engraved writing could be bigger as it’s very small.”

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Posted 2 weeks ago

“Was a 1st birthday present for my daughter. bracelet. So happy with it.”

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Posted 2 weeks ago

“The jewelry for my granddaughters was perfect. Thank you Molly Brown!”

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Posted 2 weeks ago

Molly Brown London is rated 4.8 based on 2,430 reviews