Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,805 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic prompt service! Even got help on the chat line before making decisions what to order and it was so quick and easy .”

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Posted 1 day ago

“Bought for a xmas present for my 5 yr old grandaughter who is obsessed with my heart locket. The locket arrived quickly the box is a bit damaged (i will need to glue it). The locket itself is pretty however its much lighter in weight and i dont think its quite worth the money.”

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Posted 2 days ago

“Lovely little necklace which is just perfect for my 2year old great granddaughter Xmas sorted”

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Posted 2 days ago

“My order arrived quickly.”

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Posted 1 week ago

“Excellent quality, beautiful first bangle for my granddaughters”

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Posted 2 weeks ago

“The lady on the other end of the phone was so helpful as I know nothing about jewellery she sorted it all out for me and who the gift was for was over the moon couldn’t recommend them enough thank you very much”

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Posted 2 weeks ago

“Beautiful item and came with lovely gift packaging. Delivery time was also excellent.”

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Posted 2 weeks ago

“I purchased a necklace and bangle for my granddaughters christening and was over the moon when they arrived. Such amazing quality and detail everybody loved them”

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Posted 2 weeks ago

“Loved the girls bracelet, really good quality and lovely packaging .”

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Posted 1 month ago

“Thank you for the prompt delivery of the beautiful necklace bought for my granddaughters christening gift. My Son and daughter in law were delighted. Lovely presentation box and gift wrapping.”

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Posted 1 month ago

“Lovely company, bought a necklace for our granddaughter it’s so beautiful, came in a lovely box and fast delivery. Would highly recommend.”

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Posted 1 month ago

“A christening gift for my Granddaughter, exactly the same as her two " big sisters "! Excellent value for money and beautifully presented gift packaging.”

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Posted 1 month ago

“Good quality christening bangle that arrived promptly.”

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Posted 1 month ago

“Delivery was super speedy, the baby bracelet is stunning in person. The engraving looked fantastic. This was given as a gift to my sister who is a new mum to my gorgeous Nephew. After speaking to several jewellers in my town centre to find something special, I found Molly Brown London and the price and delivery time is unmatched! Well worth the find!”

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Posted 1 month ago

“Absolutely precious and verye good quality! My daughter loved it!”

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Posted 1 month ago

“Purchased a cross and chain for granddaughter christening. Arrived promptly. The item was packaged with care. Lovely bag. This was my first purchase and will definitely by from MollyBrown again .”

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Posted 1 month ago

“Love your site the gift fir my great grandaughter was perfect and engraving lovely”

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Posted 1 month ago

“Received quickly and it was perfect. Exactly as described and my niece loved her bracelet. Will definately use Molly Brown again and again!”

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Posted 2 months ago

“Unfortunately the two cross necklaces were lovely but too small so returned on the 13th August”

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Posted 2 months ago

“Product was lovely better than the photos. But the promised 3-5 day delivery did not happen. Parcel farce is a terrible choice. They never meet the 3-5 day promise. Don’t understand why anyone uses them.”

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Posted 2 months ago

Hi there, Thank you so much for your kind words about the jewellery — we’re delighted it’s even better than the photos. We use Royal Mail for our Free UK deliveries, and while they are usually very reliable, occasional delays can happen which are beyond our control. We appreciate how disappointing this is, and we are also disappointed because the jewellery was sent in a timely manner for you, so it is very frustrating when we are let down by a third-party provider. We understand that purchases from Molly Brown London are often emotional and for special occasions, and we can only sincerely apologise on their behalf. We truly hope the jewellery still brings joy to the moment it was intended for. Kind regards, Caroline Customer Care Molly Brown London

Posted 2 months ago

Molly Brown London is rated 4.8 based on 2,805 reviews