Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd, 44 Hurlingham Road, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,957 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

203 142 6630

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Grandaughter loved this necklace”

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Posted 1 week ago

“Lovely bangle, engraved name was lovely. However the box to put the bangle in was not glued correctly so was a bit of a shame but apart from that everything was lovely.”

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Posted 4 weeks ago

“Rabbit jewellery”

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Posted 1 month ago

“I bought the little crosses bracelet for my granddaughters' first communion, which she wore on that occassion. She really likes it and I am sure she will wear it on many more occassions as she gets older. Nicely made and good packaging.”

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Posted 2 months ago

“This is a beautiful piece of jewelry.”

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Posted 2 months ago

“I only give 4 as I order Angel with diamond and was look lovely but I returned the problem is with length of chain as I was looking something that can grow up with a kids so thid was reason of my return if it would be normal chain I would definitely keep. The picture was made on my son who is 10 years old.”

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Posted 3 months ago

“It is a very pretty necklace, though I was disappointed that the initial was not on the heart, even though I had put the name in.”

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Posted 8 months ago

Dear Susan, Thank you for your feedback regarding your recent purchase. We are glad to hear you find the necklace very pretty, but we are sorry to hear you were disappointed about the initial not being present. I have checked the details of your order and can confirm that no engraving request was entered for the item when the order was placed. Your order confirmation email, sent to you shortly after placing your order, confirms that no engraving was included in the order details. If you would like to have the heart engraved now: We do know that some customers choose to have their items engraved locally by a hand engraver, and most independent jewellers can provide this service. Alternatively, we’re happy to accept returns within 14 days of delivery, provided the jewellery is unworn, non-personalised, and in its original packaging. Kind regards, Caroline Customer Care Molly Brown London

Posted 8 months ago

“I ordered a silver bangle for my great granddaughter to celebrate her 1st birthday. It is beautiful & I can't wait to give it to her. Beautifully packaged & received in good time.”

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Posted 9 months ago

“They are beautiful earrings and were a present from a godparent. However one was lost and I had to buy a second pair to replace it.”

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Posted 9 months ago

“I ordered the lovely bracelet for my granddaughter’s first Holy Communion. When I opened the package I thought how small it was. However, when attached to her wrist, it was absolutely beautiful, she was thrilled to receive it. Thanks so very much for the beautiful bracelet. Ann”

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Posted 1 year ago

“Beautiful bracelet for my little granddaughter. My only negative is that the engraving is quite small.”

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Posted 1 year ago

“Brilliant service, have now ordered multiple times with no issues! Highly recommend Molly Brown 😉”

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Posted 1 year ago

“To call it a diamond necklace was a bit misleading. I couldn't see the stone. Apart from that myself and the recipient was very happy”

Molly Brown London 4 star review on 6th January 2025

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Posted 1 year ago

Dear Sheena, Thank you for sharing your feedback. I’m sorry to hear that you were disappointed with the My Guardian Angel Diamond Necklace. The diamond is indeed dainty, as reflected in the product images and description. It is a 1pt diamond, approximately 1mm in diameter, set delicately on the front of the necklace. This piece is specifically designed for children, and we feel it's the perfect size for a child's first diamond. If you have any further questions or need additional information, please don’t hesitate to get in touch. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Looks smaller in the flesh”

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Posted 1 year ago

“This is a gift for my 11 year old granddaughter for Christmas, I know she will love it”

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Posted 1 year ago

“Dear MB, Yes the bracelet arrived. I was disappointed by its very light weight. I mean, it felt like costume jewelry. It certainly looks nice but perhaps I'm just earning abut newer jewellery, about price poibts and what the real cost of production is.”

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Posted 1 year ago

“Beautiful, bought for my granddaughters christening . How ever it's a picture locket & previous lockets I've bought have had a card inside as a template. Bit disappointed as I had to guess & push the tiny pictures into the tiny heart Not the neatest”

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Posted 1 year ago

Dear Liane, While the process of fitting a photo into our lockets hasn't changed, we understand that it can sometimes be a bit tricky. To help with this, we do provide a guide that walks through how to crop and resize your photo to fit perfectly inside the locket. This guide is on all of the locket product pages and also through the link here: https://www.mollybrownlondon.com/media/catalog/product/file/MB_Locket_Guide.pdf If you need any further assistance or have any questions, please don’t hesitate to reach out. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Was really pleased with the christening gift of a charm bracelet and charm for my goddaughter. So pretty and perfect for a special gift. The only slight negative I have, the charm that I ordered with the bracelet was engraved with an initial, the engraving was very light so you couldn’t really see the initial.”

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Posted 1 year ago

“Got a lovely bangle for my goddaughter which was fab… only thing is paid an extra €15 for next day delivery and it was late so very disappointed in that”

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Posted 1 year ago

Hi Megan, The order was dispatched on time using the Express Air Courier service, which we quote as 2 working days from the dispatch date, provided there are no delays due to local customs. Unfortunately, the parcel was held for a customs review, and we are sorry for the inconvenience. For orders delivered outside the UK, delays can occasionally occur due to your country’s Customs & Excise. Sadly, when this happens, it is beyond our control. We are delighted to hear that you love the jewellery! Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“The bangle is beautiful and recipients really like it.”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,957 reviews