Molloys Liquor Stores Reviews

Name: Molloys Liquor Stores
Address: Block 2, Village Green,, Dublin
Rating: 4.75

4.8 Rating 1,236 Reviews

93 %

of reviewers recommend Molloys Liquor Stores

4.8

Based on 1,236 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Molloys Liquor Stores 5 star review on 8th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package was marked as delivered, never arrived, fastway tracking shows tgr item as returned to sender and damaged.”

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Posted 3 months ago

“The photo of the Tyrconnell Whiskey bottle on the website didn't match the design of the labels on the bottles delivered. Its Tyrconnel Whiskey for sure inside. I just thought I was getting the prettier original label. 2nd time I've experienced this lack of continuity between what is shown on the photo and what is sent by Molloys.”

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Posted 4 months ago

“Never recieved order”

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Posted 5 months ago

“I did not receive my order and it said it was delivered ordered over a week ago”

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Posted 6 months ago

“The package was not delivered. I checked with the courier, fastway and it was reported as damaged. Molloys and fastway were not in contact so for a week, nothing happened. I then contacted Molloys who just said they can resend or offer my money back. Not a positive experience at all and I do not feel like a valued customer”

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Posted 9 months ago

“My order has not been received, and I have found it almost impossible to find a phone number to query where it is at. The tracker system now seems to suggest that the parcel was damaged, so I have no idea what is going on. I only place the order because you are suggesting a guaranteed 24 hour delivery and eight days after the order was placed and I have not received any information from you. Can you look into this the order number is 25286”

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Posted 11 months ago

“Still waiting on my order”

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Posted 1 year ago

Hello Mairead, We took a look into your order and can see it did ship on the 14th. You would have received a tracking email when your item shipped. We have forwarded this email on to you again. You can see your tracking is showing the item delivered on the 15th. We have reached out to the courier company for signature verification. In the meantime we would suggest checking with a neighbor. We will be in touch shortly.

Posted 1 year ago

“Itd be great if the shipping company actually delivered it....”

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Posted 1 year ago

“It took almost a week to get my order despite receiving a message from the courier to say it was in the delivery van two days after I placed order. Emailed Molloys and received a it’s not our problem response from so called customer service. Never again..”

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Posted 1 year ago

“Very poor customer service, not sure why they ask you to send them an email when they do not read it afterwards.”

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Posted 1 year ago

“Hi I still havnt received the item so cant review, its been 2 weeks”

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Posted 1 year ago

“First time ordering from Molloys website. Each can comes wrapped with paper and bubble wrapped- I guess someone is physically doing this. ... here is my beer on the left and the ridiculous amount of waste on the right 😳 Also posted on Facebook and no comment from Molloys”

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Posted 1 year ago

“I have written separately.”

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Posted 1 year ago

“I received a voucher and when I went to your store, I was told it can only be used online. This meant I had to pay €7.99 delivery charge when I live close to a Molloy’s…. Great system!!”

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Posted 2 years ago

“I have called and emailed my disappointment at the beer turning up burst open and cans empty. I have had no response to date!”

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Posted 2 years ago

“My order still hasn't arrived despite being out for delivery over a week ago”

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Posted 2 years ago

“Delivery was sent to the sender and not the recipient. I had to deliver it myself.”

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Posted 2 years ago

“courier must have dropped box as lower tins dented and the other stout were high as hell”

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Posted 2 years ago

“As of this morning at 10:30 when we left for the airport for 4 days out of the country, our order still had not arrived. For four days the tracking said it was nearby for delivery... Now I'm guessing it's going to be sitting outside until Monday. Not impressed”

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Posted 2 years ago

“I'm yet to receive this order, placed 11 days ago. "Fast"way is the most ironic name ever. Worst courier service, and unfortunately Molloys gets a star review.”

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Posted 2 years ago

Molloys Liquor Stores is rated 4.8 based on 1,236 reviews