Molloys Liquor Stores Reviews

Name: Molloys Liquor Stores
Address: Block 2, Village Green,, Dublin
Rating: 4.74

4.7 Rating 1,481 Reviews

93 %

of reviewers recommend Molloys Liquor Stores

4.7

Based on 1,481 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Molloys Liquor Stores 5 star review on 13th March 2025

Anonymous

Molloys Liquor Stores 5 star review on 6th February 2025

Virginia O'Malley

Molloys Liquor Stores 5 star review on 27th January 2025

Martin Guilfoyle

Molloys Liquor Stores 5 star review on 5th November 2024

Aishling (Lesley) McGrath

Molloys Liquor Stores 5 star review on 29th July 2024

Liz Wilson

Molloys Liquor Stores 5 star review on 8th November 2023

Mairead Finn

Molloys Liquor Stores 5 star review on 21st August 2023

David Ball

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service, not sure why they ask you to send them an email when they do not read it afterwards.”

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Posted 2 years ago

“Hi I still havnt received the item so cant review, its been 2 weeks”

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Posted 2 years ago

“First time ordering from Molloys website. Each can comes wrapped with paper and bubble wrapped- I guess someone is physically doing this. ... here is my beer on the left and the ridiculous amount of waste on the right 😳 Also posted on Facebook and no comment from Molloys”

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Posted 2 years ago

“I have written separately.”

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Posted 3 years ago

“I received a voucher and when I went to your store, I was told it can only be used online. This meant I had to pay €7.99 delivery charge when I live close to a Molloy’s…. Great system!!”

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Posted 3 years ago

“I have called and emailed my disappointment at the beer turning up burst open and cans empty. I have had no response to date!”

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Posted 3 years ago

“My order still hasn't arrived despite being out for delivery over a week ago”

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Posted 3 years ago

“Delivery was sent to the sender and not the recipient. I had to deliver it myself.”

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Posted 3 years ago

“courier must have dropped box as lower tins dented and the other stout were high as hell”

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Posted 3 years ago

“As of this morning at 10:30 when we left for the airport for 4 days out of the country, our order still had not arrived. For four days the tracking said it was nearby for delivery... Now I'm guessing it's going to be sitting outside until Monday. Not impressed”

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Posted 3 years ago

“I'm yet to receive this order, placed 11 days ago. "Fast"way is the most ironic name ever. Worst courier service, and unfortunately Molloys gets a star review.”

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Posted 4 years ago

“Never got my product. Still waiting,over a week since order.”

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Posted 4 years ago

Hello Stephen, We apologize for the delay with your order. There were unfortunately some delays due to the bank holiday. We do see you have received your order and do apologize again for the delay.

Posted 4 years ago

“Over rated prices compared to other online stores !!! I highly recommend to shop arround ... :(”

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Posted 4 years ago

Thank you for the feedback. We have looked into your order and did a price comparison on all the products ordered and found 3 of the 4 items could not be found cheaper elsewhere and one item was 5c lower in another shop. All online shops will run different promotions at different times and prices can vary based on that. Our standard regular retail prices are in-line with all major retailers at any given time. It is always good to shop around when making purchases online and would encourage all our customers to do the same.

Posted 4 years ago

“€8 for delivery that took over a week!”

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Posted 4 years ago

Hello, We apologize for the delay with your order. I've checked your tracking and we did ship your item the following morning after the order was placed. It seems there was an operational delay with the courier. Unfortunately this is the nature of online orders. We do have a 97% next day delivery rate and apologize again that on this occasion it was not possible. 7.99 is our nationwide delivery charge and between the cost of the courier and packaging it is not something we profit from. We do offer Free delivery on orders over 100 euros.

Posted 4 years ago

“Impossible to log in . I’ve had to change my password 3 times in last 2 months. Now you don’t recognise my email address.”

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Posted 4 years ago

“I wrote to your enquiries email address on the 28th advising that the Johnny walker sweet peat I received was 50cl when the one I bought was described as 70cl? I received no reply but I see you have changed the description on your site now”

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Posted 4 years ago

“A week to the day since I ordered and item still not delivered! Delivery is not 1-3 business days as stated on the website.”

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Posted 4 years ago

“I ordered €50 worth of beer from Molloy's, for delivery. After 2 weeks my delivery still hadn't arrived. I called to inquire, and was told that my order would be checked and sent as soon as possible. The next day I got an automatic email saying that my order had been cancelled, and then got a refund several days later. Now a month later, I still have not had any contact from Molloy's to explain why my order was cancelled, or to offer any apology. This is awful service. I would not recommend that you use them.”

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Posted 4 years ago

Hello Colm, Thank you for letting us know about your experience. We will be looking into this to see what happened as the this shipped the day after you placed your order on the 10th and your tracking is showing rejected by customer the next day. When the order was returned the refund would have been automatic, All this took place between the 10th and 18th. We will be in touch to try and understand what happened here and ensure it does not happen again in the future.

Posted 4 years ago

“got lost en route and needed to be refunded. Missed Kris Kringle. Embarrassing stuff”

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Posted 4 years ago

“The wine that I purchased was exorbitantly overpriced at 40€ online elsewhere it is available for as low as 18€”

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Posted 4 years ago

Molloys Liquor Stores is rated 4.7 based on 1,481 reviews