Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,003 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable, great colours, easy to put together. Few small chips in the paint but nothing so major that I would bother returning. Overall, quite pleased!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for appreciating our product. I am very sorry to know it arrived with small chips - we always check all items before the shipment but unfortunately, sometimes the transport causes damages! Our Customer Service Team is going to contact you to verify the issue and eventually advise further steps! Best wishes, Daria

Posted 5 years ago

“We’ve only had the cot 10 days, so I can’t comment on durability, but it’s sturdy, a lovely design and incredibly easy and quick to put up. The mattress and sheets are also good quality. All in all excellent value for money.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for reviewing moKee! In our Team, we are really focused on the quality of the materials that we use to create all the products so I am glad to know our efforts are noticeable! Best wishes, Daria

Posted 5 years ago

“Customer service was very helpful, delivery was super quick and product very satisfying”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for choosing moKee and appreciating our Customer Service Team. They are available every day (also on bank holidays or at weekends) to answer any questions and to help as much as possible! Best wishes, Daria

Posted 5 years ago

“Excellent communication and very quick delivery. Very smooth purchase. Cot bed was easy to assemble and looks really nice. I went for stone teal and I m happy with choice.”

Helpful Report

Posted 5 years ago

Dear Fabiola, Thank you for your review! Our Mini Cot in Stone Teal colour is an excellent choice and I hope your baby will love it as much as we do! Best wishes, Daria

Posted 5 years ago

“We got the white and beech cot and love it! Fits really well in our small nursery and the communication/delivery was spot on. I know there were some negative reviews from a while back regarding delivery time etc but it really does seem that Mokee have worked hard to resolve these issues. Would 100% recommend :)”

Helpful Report

Posted 5 years ago

Dear Mike, Thank you for such a wonderful feedback and for choosing moKee. It is wonderful you chose our brand to be a part of this exciting moment in your life and I am so delighted to know you're satisfied with the products you purchased. Best wishes, Daria

Posted 5 years ago

“Excellent service all round. Great product!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your lovely review and for appreciating our product! Pleased to know it met your expectations! Best wishes, Daria

Posted 5 years ago

“Beautiful cot bed, excellent value! Great colour choices. Great paint finish. Easy to put together with clear instructions. Delivery can be tracked easily. Well packaged. Very happy customers :-) (Stone teal mini cot bed, drawer, sloe matress and sheets package)”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such an amazing review! Stone Teal is a great choice and it looks wonderful in every type of the nursery. I am pleased to know you're satisfied with your order! Best wishes, Daria

Posted 5 years ago

“I adore my new Moses basket. My only issue is, is that the instructions were quite hard to interpret - but it’s beautiful quality and very sturdy xx”

Helpful Report

Posted 5 years ago

Dear Kate, Thank you for reviewing moKee and choosing our WoolNest as your Moses basket. It is much appreciated! Regarding the instructions, we're going to contact you directly to discuss their content and see what we could improve to make them clearer! Best wishes, Daria

Posted 5 years ago

“good price and beautiful design rapid delivery”

Helpful Report

Posted 5 years ago

Dear Aurelie, Thank you for your review and for appreciating moKee products! Best wishes, Daria

Posted 5 years ago

“Great products that were easy and straightforward to assemble. everything co-ordinates really well and materials used seem to be of a good quality.”

Helpful Report

Posted 5 years ago

Dear Customer, It is wonderful to know you're satisfied with the purchase. Thank you for such a lovely feedback! Best wishes, Daria

Posted 5 years ago

“Super, rien à redire. Le lit est magnifique avec le tiroir. Belle qualité. Et livraison rapide.”

Helpful Report

Posted 5 years ago

Bonjour, Merci pour votre message et vos mots fortement sympatiques. Cela nous touche beaucoup. Nous sommes très heureux d’apprendre que nos produits répondent à vos besoins. Bien sincèrement, Magdalena

Posted 5 years ago

“Quick service and wonderful products”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! We've worked very hard on speeding up the delivery service as we know babies are not always the best at waiting. It is wonderful you received the order that fast and you liked the products! Best wishes, Daria

Posted 5 years ago

“Lovely products, customer service are very quick at replying and updating you on your order”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for appreciating our products and our Customer Support Team! They're available every day and they're always happy to help with any queries! Best wishes, Daria

Posted 5 years ago

“Nous sommes vraiment super satisfaits de cette achat! Lit de qualité, très beau et solide. Longue vie à MOKEE!! 🥰”

Helpful Report

Posted 5 years ago

Bonjour, Merci pour votre message et vos mots fortement sympatiques. Nous sommes très heureux d’apprendre que nos produits répondent à vos besoins. Bien sincèrement, Magdalena

Posted 5 years ago

“This is my second purchase at mokee and again I'm really happy. Good products, good prices and excellent communication. So glad I found this little brand.”

Helpful Report

Posted 5 years ago

Dear Beth, Thank you for your review and for choosing moKee again! When Customers get back to us and choose our products many times, we feel really appreciated and motivated! Best wishes, Daria

Posted 5 years ago

“Such a lovely cot! We initially bought the Woolnest and our baby loved it! It was easy to move between rooms and we even took it travelling with us. Seeing that he liked the mattress we wanted to get the cot as his next bed and it looks great. Plus the changing table works well and meant we could reclaim some space in our bedroom. The only downside is that while the cot is in the higher positions you can see what is in the drawers underneath, looks a bit untidy. I guess it will look neater once it's a toddler bed. Great customer service!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for all the lovely words! Our WoolNest is an excellent option for a newborn! You can use it in many ways, e g. a travel bed. Our products are more than nursery furniture. At moKee we focus on creating smart solutions to make your daily life more comfortable! Thank you for sharing your suggestions and feedback regarding the drawer. I have forwarded them to the Production Team so we will work improving its design. Best wishes, Daria

Posted 5 years ago

“Excellent customer service ! Fast, efficient and very flexible to demands !”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such a lovely review! Our Team is available every day to help and to answer all the questions! Thank you for appreciating their hard work! Best wishes, Daria

Posted 5 years ago

“Fantastic product! Very good quality! Customer service- great! Prices-reasonable Delivery-everything ok”

Helpful Report

Posted 6 years ago

Dear Agnes, Thank you for such a positive review! Nothing else makes us happier than a satisfied parent who had a great buying experience with moKee! Best wishes, Daria

Posted 5 years ago

“Just bought my second cot! Love Mokee. Gorgeous design and fab customer service”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your lovely feedback and for choosing moKee again! It is a huge motivation for our Team. Best wishes, Daria

Posted 5 years ago

“Very happy with the product, simple to construct (took no longer than 10minutes) and customer support replied promptly. Had concerns reading other reviews with poor delivery times, had a slight hick up and poor communication from mokee initially but item arrived within 2 weeks, so happy.”

Helpful Report

Posted 6 years ago

Dear Adam, Thank you for your review and for appreciating our products! I am delighted to know they met your expectations and you managed to set up them so quickly! At moKee we know this is a fantastic moment of your life and we would like to make it as pleasant as possible. Your satisfaction is the most important, and we are continually improving our processes to make the buying experience excellent! I am going to verify your correspondence with our Team to check what we could do better for you! Best wishes, Daria

Posted 5 years ago

Mokee is rated 4.8 based on 1,003 reviews