Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,003 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a cot for our baby girl and the estimated delivery time was a slight bit longer than we expected. We reached out to the team and their response was exceptional. The team we all out to make sure we got the cot quickly. On receiving it, my husband and I found the assembly process straightforward and we love the quality. Thank you moKee”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your review and for choosing moKee products. Our cots are produced manually and we never want to compromise with their quality, so sometimes it is necessary to extend the production's process to get the desired effect. I have passed your comments onto our Customer Service Team - it is so nice of you to appreciate their work! Best wishes, Daria

Posted 6 years ago

“Good quality, good price! Looks lovely in the room. Will be back for more accessories!”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your lovely review! Pleased to know you're satisfied with the products you ordered! That's wonderful you would like to purchase more accessories at moKee and remember that if you need any help or you have any questions, you can contact us tlc@mokee.eu! Best wishes, Daria

Posted 6 years ago

“Great price&quality. Arrived quickly. All so easy?!”

Helpful Report

Posted 6 years ago

Dear Liz, Thank you for such a positive comment! Being parents ourselves, we know how busy you are so we create smart solutions to make your life simpler! :) Best wishes, Daria

Posted 6 years ago

“Great customer experience here. Even if the delivery didn't come on time (quality didn't match Mokee's standards - we have been notified, all good here), the products (mini cot, mattress, drawer and mini mobile) are as expected. The overall is lovely and it's perfect for the bedroom. Thanks. M&T.”

Helpful Report

Posted 6 years ago

Dear M & T, Thank you for such a wonderful feedback and for choosing moKee products. I am delighted to know your experience has been so successful and I hope the baby will like the cot & other products as much as you do! Best wishes, Daria

Posted 6 years ago

“It is a nice, bright and well made furniture set that is exactly as described online.”

Helpful Report

Posted 6 years ago

Dear Kevin, Thank you for your feedback and for choosing moKee! Pleased to know our products are what you expected! Best wishes, Daria

Posted 6 years ago

“I love this basket. I'm not a fan of the traditional looking baby stuff, to frilly and odd. Our decor is very modern, glass and chrome type and we wanted a modern baby room. This is amazing. Love the material and the colours. Very light and easy to use. Set up was pretty easy too. And I love that its wool and wood. I've recommended to everyone! Delivery wasnt bad, didnt take too long really. Well packaged and kept informed.”

Helpful Report

Posted 6 years ago

Dear CJ, Thank you for such a wonderful opinion! At moKee our goal is to create products that will fit equally well to a minimalist interior, colourful children's kingdom or a uniquely designed room. We choose only the best fabrics and materials as the quality is the value we never compromise with! Pleased to know our work is so appreciated! Best wishes, Daria

Posted 6 years ago

“I can only review the delivery and the communication with customer service as I have not opened the box yet. But so far so good delivery very fast and also prompt communication from Mokee team.”

Helpful Report

Posted 6 years ago

Dear Michela, Thank you for your lovely review! Pleased to hear your experience has been very good so far and I hope all the products will meet your expectations too! Best wishes, Daria

Posted 6 years ago

“brilliant cot and goes lovely in the the babies room very sturdy and so easy to assemble great price couldn’t be more happier with your product !”

Helpful Report

Posted 6 years ago

Dear Daniel, Thank you for your review and for choosing moKee! It is wonderful to hear so many compliments about our product. I hope the baby is going to love it as much as you do! Best wishes, Daria

Posted 6 years ago

“All perfect”

Helpful Report

Posted 6 years ago

Dear Dorota, Thank you for your review! Pleased to know you had a perfect buying experience at moKee! Best wishes, Daria

Posted 6 years ago

“Great product”

Helpful Report

Posted 6 years ago

Thank you for your comment and for choosing moKee! Best wishes, Daria

Posted 6 years ago

“The shipping was unexpectedly delayed over 2 weeks and we were not initially informed about this. Thankfully, we had plenty of time for the crib to be delivered and their customer service handled the situation fabulously. By the time they could ship it I was out of town, so they delayed the shipment and added an extra crib sheet in the order.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for reviewing moKee and for choosing our brand. I am sorry your order has been delayed. I know it is a very special purchase in your life and our main goal is to provide wonderful products that will help you at getting ready for the baby's arrival. We have launched a few new features to keep our Customers updated about the order's status and to inform about all the next steps. I have also passed your kinds comments onto our Customer Service Team - thank you for appreciating their work! Best wishes, Daria

Posted 6 years ago

“Le lit et le tiroir que nous avons commandé n'est pas encore monté mais les finitions sont propres et paraissent de qualité. Le service client est vraiment à l'écoute et extrêmement réactif, ce qui est très agréable. Je recommande sans hésitation !”

Helpful Report

Posted 6 years ago

Bonjour Mel, Merci pour votre avis et vos mots très gentils envers notre Service Client. Nous sommes heureux d’apprendre que nos produits répondent à vos attentes en terme de qualité qui est au coeur de nos préoccupations. Restant à votre écoute, Magdalena

Posted 6 years ago

“Great communication throughout, speedy delivery, really easy assembly and quality products at affordable prices - couldn't recommend this highly enough”

Helpful Report

Posted 6 years ago

Dear Lauren, Thank you for sharing your review with us! That is wonderful to know you are so satisfied with your purchase. Your gladness is the biggest motivation for our Team! Best wishes, Daria

Posted 6 years ago

“Perfect customer service, reasonable prices! Delivery depends on the company, we were delivered by DPD, the changing mat was damaged, MoKee proposed to send us a new one for free as soon as possible. Great value! Thank you!”

Helpful Report

Posted 6 years ago

Dear Amel, Thank you for choosing moKee & for reviewing our brand! Once again, please, accept the greatest apologies because of the damaged changing mat that you received. All the products are exactly checked before the shipment and if anything arrives damaged, we always do our best to help as we know it is a very important time in your life and we would like to make sure you had an excellent buying experience. Best wishes, Daria

Posted 6 years ago

“Commande facile, livraison rapide, produit en bon état correspondant bien à ce qui était annoncé !”

Helpful Report

Posted 6 years ago

Bonjour, Merci pour votre commentaire. Nous sommes ravie d’apprendre que nos produits ont répondu à vos attentes en terme de livraison et qualité. Restant à votre écoute, Magdalena

Posted 6 years ago

“The cot is just lovely! The colour and quality is super! We love it. It is a great size; we live in London where space is usually limited in rooms, so the width is great. It took a little while longer to deliver, however we were regularly updated and it is well worth the wait. Great value for money, great product!”

Helpful Report

Posted 6 years ago

Dear Lee, Thank you for sharing your opinion with us and for choosing moKee products. I am incredibly happy we could help at creating your baby's area. We know the space is sometimes limited but it is possible to have a nice and useful nursery even if the room is not that big! Best wishes, Daria

Posted 6 years ago

“We absolutely love our wool nest. We wanted something modern and unique and that’s what we have found in this product. The quality is high and the design is flawless. I was surprised at how quickly it arrived too. Packaged well and easy to follow instructions. My only niggle is the mattress covers I ordered aren’t quite what I was expecting. They’re very practical but I worry that they’re not very soft for little buba. Overall I still give everything 10 out of 10. Absolutely lush.”

Helpful Report

Posted 6 years ago

Dear Charlotte, Thank you for such a lovely review and for sharing the picture! Your satisfaction is really priceless and I am more than happy to reach the positive comments about our product. I definitely agree the WoolNest is very original and stylish! Regarding the mattress covers, they are made of high-quality materials to provide the best sleep but we also offer different sheets to use along with the covers. Do not hesitate to contact us at tlc@mokee.eu and our Team will assist with any queries! Best wishes, Daria

Posted 6 years ago

“Bought the mokee mini gym, arrived quickly, was so easy to put together and so worth every penny to see the smile on my baby girls face when I lay her under it!”

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Posted 6 years ago

Dear Claire, Thank you for your review! The Mini Gym is an excellent choice as the playing accessory! Wishing you & your baby girl a lot of fun! Best regards, Daria

Posted 6 years ago

“Lit conforme à nos aux attentes. Très joli. Expédition et livraison très rapide, Équipe très réactive un bon point ! Je recommande votre site.”

Helpful Report

Posted 6 years ago

Bonjour Victor, Merci pour votre commentarie et vos recommendations. Vos mots nous touchent beaucoup ! Nous sommes ravi d’apprendre que nos produits répondent à vos attentes et que notre service client a été à la hauteur pour traiter rapidement votre dossier. Bien cordialement, Magdalena

Posted 6 years ago

“Beautifully made moses basket,looks absolutely stunning.”

Helpful Report

Posted 6 years ago

Dear Natalia, Thank you for such a kind review! That's wonderful that our WoolNest met your expectations! Best wishes, Daria

Posted 6 years ago

Mokee is rated 4.8 based on 1,003 reviews