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moKee Reviews

4.8 Rating 967 Reviews

96 %

of reviewers recommend moKee

Company Reviews

Product Reviews

4.8

Based on 967 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

tlc@mokee.eu

Location:

moKeeOffice 141405 Kings RoadSW10 0BB London

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moKee 1 star review on 4th May 2022

moKee 5 star review on 23rd December 2021

moKee 5 star review on 7th December 2021

moKee 5 star review on 13th October 2021

moKee 5 star review on 4th September 2021

moKee 5 star review on 23rd July 2021

moKee 5 star review on 15th July 2021

89

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality playpen. We love it so much we are going to buy a toddler bed from the same range. Great to find a wooden playpen which can be easily folded away at the end of the day, no fiddly mechanisms like previous ones we have had. Very easy to assemble and lovely touch to have the wooden supports sent with it so it can be built by one person, my 8 year old was able to build it! Delivery was slightly delayed but this was due to Brexit and Covid so no fault of MoKee and I was able to track the delivery progress via fedex very easily.”

Posted 1 year ago

“We ordered the Schpinkle Midi Cot Bed but instead received a similar looking product from a company called BellAmy. Having checked on the BellAmy website the product we received (that looks suspiciously like the one Mokee advertise on their site!) is £200 cheaper. Either I have received the wrong product or Mokee are ripping everyone off!”

Posted 1 year ago

Dear Customer, Thank you for your review and for sharing your feedback with us. First of all, I am incredibly sorry for such a situation and any inconveniences you’ve experienced. We would like to clarify this cot bed has been added to moKee’s collection in the cooperation with Bellamy. We’ve loved its design and we wanted to popularize it among our Customers. We’re the recommend reseller of this bed in Europe as Bellamy doesn’t ship their products outside of Poland. Due to the product’s size, it has to be shipped in 3 parcels. It’s why the price has been adjusted with the transport costs and the operational costs required to meet the challenges of the delivery process. Our intention is not to take any advantages here and we’re sorry if you feel misled. Our goal is to offer this great design to a wider audience. Once again, thank you for sharing your opinion and bringing the issues to our attention. We’re currently rewriting the product’s page to make it clearer for future Customers and to avoid any misunderstandings. Best wishes, moKee

Posted 1 year ago

“Haven’t received the goods yet!”

Posted 2 years ago

Dear Vivienne, Thank you for your review! I am very sorry to know you haven't received the order yet. I can confirm you placed it on the 19th of November and we shipped the parcel on the 20th of November. In this case, I have just contacted our Logistics Team to verify this case and to contact the delivery company immediately as the package left our warehouse a week ago. Customer Services will keep you updated and will do their best to make sure your parcel is delivered as soon as possible. As mentioned, your order has been shipped quickly but as we use external companies to deliver products, we need to honour their lead time as well. Please, accept the greatest apologies for such a situation! Best wishes, Daria

Posted 2 years ago

“Unbelievably slow delivery and they don't provide even the slightest idea when it will arrive. Was told between 2 and 7 weeks (plus up to a week for delivery).”

Posted 4 years ago

“Mini lits bébés parfaits. Commande/livraison simples et efficaces. Fabrication européenne, super rapport qualité/prix. Flèches de lit avec mobiles nuage très joli aussi. Bois légèrement différent et fabrication en Chine.”

Posted 1 month ago

“We love mokee ❤️❤️❤️ We are the parents of 10-month-old baby and have used some great mokee products since the beginning of our parenting adventure. We have great, soft and super-quality blankets, a sleeping bag with an insert for colder days, an irreplaceable organizer for children's items and a wooden baby gym (which we do not use anymore because the baby is too old). All Mokee items are distinguished by a nice, family friendly and universal design that will fit into any interior. They are made neatly and carefully. I will recommend them to all my friends!”

moKee 5 star review on 14th July 2021

Posted 10 months ago

“It’s officially categorised as 3+, but in my case, our son has recently escaped his cot early and will be two next month. With the use of bed guards, the Mokee Mini House is perfect for him. A week in, he’s loving bedtime and is sleeping right through. The build really is super-easy in practice, especially in comparison to every other cot bed and bed we’ve put together. I say ‘we’ – my husband does most of the DIY in this house, and from start to finish, it took him approximately half an hour. There’s no drilling, everything’s already mapped out, so all you have to do is slot in and screw things together.”

moKee 5 star review on 26th March 2021

Posted 1 year ago

“good quality good material easy to assembly”

Posted 1 year ago

“Amazing design, simple and very good quality. Mokee is exactly what I was looking for.”

Posted 1 year ago

“Easy to order and kept up to date with delivery information. Pleasantly surprised how quickly it arrived. Lovely product for my 3 month old grandson.”

Posted 1 year ago

“The mini cot arrived on time, all parts were there and in perfect condition. The assemble was super easy and fast. The parts fitted with each other as a glove. We have been using the cot for 1 year and it's like a new. Sturdy and comfy. The quality and service were above and beyond. I had a few questions and received answers right away. Very friendly and professional. I did recommend it to my friends and will keep doing it.”

moKee 5 star review on 8th December 2020

moKee 5 star review on 8th December 2020

Posted 1 year ago

“We haven't yet built out beautiful cot as we still have to sort the baby's room, but we could not have been happier with how easy it was to navigate around the website, order the cot and colour we wanted, plus to find out there was a little gift attached to the order. Thank you so much for making it so easy for us.”

Posted 1 year ago

great Alice, thank you for appreciating. This was our aim, and we work to get even easier for our customers. look forward to having you back for our new upcoming products once again thank you for your review warm wishes from moKee team

Posted 1 year ago

“We purchased the wool nest which arrived within 5 days (fedex said it would arrive a day earlier and the expected delivery date wasn’t updated so we waited in all day which was a little frustrating and fedex tracking is poor). It arrived flat packed with good instructions (the stand is a little trickier to put together but we had it all up and ready within 30 minutes. . Our little one Isn’t here yet so we can’t say how he will find it! However it’s beautifully made and feels like a special addition to all of our preparations.”

Posted 1 year ago

“One of the sides of the cot came damaged during transit, within minutes moKee team resolved the issue and sent out a new part! Fantastic customer service. The mini cot is simple but beautiful! The ramen mattress is odd but feels firm and my baby sleeps so well on it! Definitely worth the purchase!”

moKee 5 star review on 15th July 2020

Posted 1 year ago

“Parfait. Arrivé en temps et en heure malgré le confinement. Produit conforme à la description et aux photos. A voir à l’usage mais très contente de mon achat pour le moment.”

Posted 2 years ago

C'est formidable à entendre - merci d'avoir pris le temps de nous le faire savoir! Gardez bien et en sécurité en ces temps étranges Rohan et l'équipe

Posted 2 years ago

“So impressed by the quality - the mini cot bed is beautiful and very well made, therefore was easy to assemble.”

Posted 2 years ago

Hi V - I see you posted this review twice....you were doubly impressed!

Posted 2 years ago

“We love our new woven nest And standard from Mokee. It’s so different from standard wicker Moses baskets, which I love. It was easy to put together and looks lovely in our lounge.”

Posted 2 years ago

Hi Kirsty, Thanks so much for your comments. We are thrilled you like the wicker Moses basket as well - it's a beautiful place for baby to relax in... With our very best wishes.....Rohan and the moKee team

Posted 2 years ago

“Montage très facile!”

Posted 2 years ago

Merci bien! Nous sommes ravis d’apprendre qu’il est facile a assembler. Rester en securite Rohan

Posted 2 years ago

“Brought this for my son and partner. Lovely item. Customer service delivery great”

Posted 2 years ago

Many thanks indeed for taking the time to review MoKee. We are delighted you are happy and hope we can be of service again in the future. Yours Rohan Blacker

Posted 2 years ago

“I ordered the wool nest when I first got pregnant. It took over 6 weeks to come. This was over a year ago and since finding out they’ve improved delivery times and me being in need of a new cot for my son I thought i would check out the cots from here. I ordered it took 3 days to come and it is absolutely stunning and I can’t wait to put it together!! Thank you mokee!!”

moKee 5 star review on 2nd April 2020

Posted 2 years ago

Dear Emily, Thank you so much for taking the time to write a review. You highlighted exactly what we have been working hard to achieve - namely to build stock and to bring down delivery times. Looks like things are going to plan. We are thrilled you like the look of the cot, and very much hope that your son agrees...I suspect he will! Best regards in these challenging times....Keep Safe Rohan

Posted 2 years ago

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moKee is rated 4.82 based on 967 reviews