Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,003 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely pleased with my order from Mokee-the nursery looks beautiful now! The products are of a very high quality and seem to be built to last. A few instructions for the Wool Nest and stand were a bit hard to follow, but have ended up going together well. Mokee's customer service has been outstanding. A very important part of the order was missing but I had a response to my email within 15 minutes and the missing part turned up within a few days- excellent. I shall highly recommend Mokee to others.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your amazing review! I am incredibly pleased to know we met all of your expectations and you've had such a good experience with moKee. We know it is a very important time in your life so we focus on providing not only wonderful products but also excellent customer service! Thank you for appreciating their hard work. Best wishes, Daria

Posted 5 years ago

“I like mokee I am satisfied good quality easy to mount and delivery to the expected date bravo mokee I like the colors the same like presentation mokee the best good beds in the World”

Mokee 5 star review on 31st October 2019

Helpful Report

Posted 5 years ago

Dear Maroua, Thank you for your review and for sharing the picture with us! It is wonderful you liked our bed so much and I hope your son will love sleeping in it too! Best wishes, Daria

Posted 5 years ago

“moKee's customer care is wonderful! i had trouble for the delivery, they made everything clear :) :) :)”

Helpful Report

Posted 5 years ago

Dear Constance, Thank you for such a lovely review! Happy to our Customer Service Team could help so you received products you've been waiting for! Best wishes, Daria

Posted 5 years ago

“Fast delivery, easy to build, and looking great in the nursery !”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such a wonderful feedback and for choosing moKee products. In the last months, we improved the lead time significantly and a fast shipment remains one of our biggest priorities. Best wishes, Daria

Posted 5 years ago

“Great product”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! It is much appreciated! Best wishes, Daria

Posted 5 years ago

“Good quality product that arrived promptly.”

Helpful Report

Posted 5 years ago

Dear Huff, Thank you for your review! In the last months, we've been working incredibly hard on speeding up the delivery so it is great to know the results are noticeable! Best wishes, Daria

Posted 5 years ago

“Very efficient, quick and good delivery and returns. Good unusual products too.”

Helpful Report

Posted 5 years ago

Dear Amanda, Thank you for your review and for appreciating our products! That's a great motivation for the whole team! Best wishes, Daria

Posted 5 years ago

“Very happy and love these products!! Service is so reliable and one of best I’ve received.”

Helpful Report

Posted 5 years ago

Dear Sarah, Thank you for your review and for joining the community of happy & satisfied moKee parents! :) Best wishes, Daria

Posted 5 years ago

“Really happy with our order. The crib looks great and the woolnest looks very cozy. I'm sure our baby will be snug as a bug. I've been in touch with the customer team and they were very quick to respond and have sorted a product swap out very quickly for me. Really happy with the service as well.”

Helpful Report

Posted 5 years ago

Dear Lotte, Thank you for your lovely review and for choosing moKee! Your satisfaction is the biggest reward for us and we reallt appreciate your positive feedback that helps at developing moKee! Best wishes, Daria

Posted 5 years ago

“We love the cot and it fits perfectly in the nursery. The customer service has been excellent - I had so many questions and these were all answered quickly.”

Helpful Report

Posted 5 years ago

Dear Catherine, Thank you for choosing moKee! It is so kind of you to appreciate the work of our Customer Service Team. We totally understand it is an important time in your life so it is completely fine to ask if you have any doubts. We're always happy to help! Best wishes, Daria

Posted 5 years ago

“Happy with the cot bed just what we needed, easy to assemble thank you”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! Hopefully, the baby will enjoy sleeping in a new cot! Best wishes, Daria

Posted 5 years ago

“Good product and service”

Helpful Report

Posted 5 years ago

Dear Alex, Thank you for your review and for choosing moKee! That's wonderful our service & products met your expectations. Best wishes, Daria

Posted 5 years ago

“Fast delivery Product in very good condition Nice color Worth it”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for sharing your feedback with us. In the last months, we focused on providing the highest quality and improving the delivery time. That's wonderful our efforts are noticeable! Best wishes, Daria

Posted 5 years ago

“Fast delivery, good customer service and healthy products”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! It's lovely to know you're satisfied with our service and all the products you received. We use only the best materials during the production process so that's why the quality is so high! Best wishes, Daria

Posted 5 years ago

“Love the cot. Stylish & simple Xx”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such a good feedback! We're very proud of our Mini Cot so that's wonderful it's gaining also the recognition among our Clients. Best wishes, Daria

Posted 5 years ago

“Brilliant quality”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for appreciating the quality of our products. Best wishes, Daria

Posted 5 years ago

“Bed arrived quickly, easy to ensemble and super cute! I bought ivory plum, with the changing table and side accessories and mattress. Great price for everything i got. Quality wise fantastic, my baby arrives in less then a week but I'm sure she'll be very comfy! Thanks Mokee!”

Helpful Report

Posted 5 years ago

Dear Happy Mom! Thank you for such a wonderful review and for choosing moKee. Your satisfaction is the biggest compliment for everyone at our Team and it keeps us motivated! All the best to you & your family! Best regards, Daria

Posted 5 years ago

“The cloud mobile was one of only a few non-plastic options I could find. It’s beautifully designed and simple to fit onto a cot (even a non-moKee one) with its Velcro fastenings.”

Helpful Report

Posted 5 years ago

Dear Charlotte, Thank you for choosing moKee and for sharing your feedback with us. Mini Mobile is one of our favourite products and it is a great accessory for each nursery. So pleased to know you are satisfied with its design & quality! Best wishes, Daria

Posted 5 years ago

“We ordered the woolnest bundle pack - it arrived in a week and we were able to upgrade our delivery via DPD so it could be delivered on a Saturday when we were home. We were a little confused by some of the instructions when building the stand - we emailed customer service and they replied straight away - on a Saturday night! Really impressive. We can’t wait to properly try it out when our little one arrives.”

Helpful Report

Posted 5 years ago

Dear Megan, Thank you for your review and for appreciating our Customer Service Team! We strongly believe it is one of the most important parts of the brand and we really take care of our Customers. That's why we do our best to provide assistance every day, also on weekends! Best wishes, Daria

Posted 5 years ago

“Brilliant communication with customer service team. A great cot, easy to assemble. The second we’ve bought from MoKee.”

Helpful Report

Posted 5 years ago

Dear Matthew, Thank you for choosing moKee again and for appreciating our Customer Service! It is very nice of you to praise their efforts. Best wishes, Daria

Posted 5 years ago

Mokee is rated 4.8 based on 1,003 reviews