Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted Park, Maxted Road, Hemel Hempstead, Hemel Hempstead
Rating: 4.63

4.6 Rating 753 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted Park, Maxted Road,
Hemel Hempstead
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good servise and product. Thank you”

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Posted 5 days ago

“Great product, delivered very promptly, highly recommend.”

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Posted 6 days ago

“Good coms, prompt delivery, seamless order. I also must ask that you forward my compliments to your delivery driver, he called before he arrived, he delivered directly into the hall and was a really nice guy, such a contrast nowadays.”

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Posted 3 weeks ago

Good morning, Thank you for the positive review - we're so pleased to hear everything went smoothly with your delivery and trust your new folding chairs and folding tables are being put to great use in the village hall! Warm regards, The Team @ Mogo

Posted 2 weeks ago

“Very pleased with my chairs,they arrived on time, very satisfied, very happy.”

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Posted 1 month ago

Good morning, Thanks for taking the time to leave a review. So glad to hear you're happy with both your new Julietta Folding Chairs and the Mogo service. Just what we like to hear! :) Warm regards, The Team @ Mogo

Posted 2 weeks ago

“Someone - of posisbly superhuman strength had managed to fold one of our chairs the wrong way and broken the "saddle bungs" that are designed to prevent this. Replacements are available and very reasonably priced at 42p each on the website. However, delivery would have been £12. I rang Mogo and a very helpful lady called Seema helped me to order 20 replacements and reduced the postage to a much more reasonable £5. She kept in touch to confirm progress of my order which arrived very quickly and replaced the broken chair with several spares should other members of the Marvel Universe visit our church and attempt to miss-fold the chairs!”

Mogo Direct 5 star review on 7th October 2025

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Posted 1 month ago

“The chairs were very nice. But the delivery was dreadful. Chairs hanging out of one box and left outside in street despite me giving instructions saying if not there buzz and leave in lobby. Nearly returned them not impressed. Talk to your courier company!!!”

Helpful Report

Posted 1 month ago

Thanks for your feedback — we’re glad you liked the chairs, but we’re really sorry about the delivery. That’s not the service we expect from our courier partners, and we’ll be taking this up with them. Thank you for bringing it to our attention.

Posted 1 month ago

“placed a small order and was delivered promptly”

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Posted 1 month ago

Good morning, We love to offer great service and delivery to orders of all sizes! Thanks so much for choosing Mogo - we trust your new folding chairs parts are doing well. Warm regards, The Team @ Mogo

Posted 1 month ago

“Happy with the folding tabels and impressed with the excellent customer service”

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Posted 1 month ago

Good morning, It always gives us a boost to read great reviews on a Monday morning! Thanks so much for reaching out. We trust your new Plywood Tables are serving you well. Warm regards, The Team @ Mogo

Posted 1 month ago

“Very easy to deal with and website very clear to order ant product. Tables excellent standard and delivery first class and prompt.”

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Posted 2 months ago

Good Morning and a big thank you for all the stars! We're thrilled to hear such great feedback on our website, as well as the delivery service and, of course, your new Gopak Folding Tables. Wishing you a great week ahead. From The Team @ Mogo

Posted 2 months ago

“Great value, some damage to the chairs though”

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Posted 2 months ago

Good Morning, Thanks so much for your comments. Please do get in touch if you need any help with your chairs. We're here to help :) Kind regards, The Team @ Mogo

Posted 2 months ago

“Team were good but delivery not -despite me being very clear the delivery address was in central london and they could not take a pallet delivery and it being confirmed before Order on the phone the driver would remove the goods from the pallet. A rude driver dumped the pallet on the busy street and drove Off.”

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to leave a review. We understand that deliveries on pallets can be tricky in certain locations, but we tend to deliver our Crossback Chairs this way to help avoid damage to the chairs in transit (chairs wrapped individually for parcelised deliveries are more susceptible to knocks and bumps!). We trust your new Crossback Chairs have now settled however and are looking great :) Kind regards, The Team @ Mogo

Posted 2 months ago

“Great communication and delivery”

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Posted 2 months ago

Good Morning, Thanks so much for reaching out - a great start to our day to read such a positive review! We trust your new Plywood Folding Tables and Leg Extensions are being put to good use :) Kind regards, The Team @ Mogo

Posted 2 months ago

“A good hassle free quick delivery service”

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Posted 2 months ago

Good morning, Thank you for the stars! So glad you found the delivery service nice and easy :) Have a great week! From The Team @ Mogo

Posted 2 months ago

“Very good quality table. Exactly the shade of grey colour I was trying to match with. Good packaging and excellent delivery time.”

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Posted 2 months ago

Good morning and thank you for your comments! We're so glad you're pleased with your new Zown Folding Table - they really are a great, versatile and smart shade of grey. Plus incredibly strong and sturdy to boot! We're sure you'll enjoy many years of use :) Thanks and warm regards, The Team @ Mogo

Posted 2 months ago

“great very fast delivery”

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Posted 2 months ago

“Excellent service - nice product. Perfect for my requirements.”

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Posted 2 months ago

Hello, Thank you so much for all those stars! We're delighted to hear you're happy with your new Chiavari Chair, as well as the level of service you received. Great stuff all round! Warm regards, The Team @ Mogo

Posted 2 months ago

“Excellent from start to finish! VM”

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Posted 2 months ago

Good Morning, A big thank you for taking the time to leave a review. We're so pleased to hear you're happy with your Newstorm Kompakt 180 Folding Tables - they're a great new range of folding tables that are proving really popular! Wishing you a great day ahead. Warm regards, The Team @ Mogo

Posted 2 months ago

“Item still hasn't been received and no notification of delivery”

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Posted 2 months ago

Good Morning, Sorry to learn that your delivery took a little longer than expected. I understand from our supplier that your order has now been delivered. Unfortunately from time to time delays with carriers do occur - please accept our apologies. Kind regards, The Team @ Mogo

Posted 2 months ago

“Items are great however it did not state that the trolleys were flat pack”

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Posted 2 months ago

Hello, Thank you so much for your order of BigClassic Folding Chairs and Zown Folding Tables and Trolleys for the Community Centre. We'rereally pleased that you're happy with the products and trustyour new tables and chairs will be put to great use! While it is stated on the website that the trolleys are supplied flat packed, we're sorry this wasn't made more clear before delivery. Warm regards, The Team @ Mogo

Posted 2 months ago

“Delighted with the quality of the chair, customer service and delivery, would definitely recommend 🤩”

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Posted 2 months ago

Hello, Wow, what a lovely review to brighten our day! Absolutely delighted to hear your happy with your new Crossback Chair (one of our favourites!),as well as the service and delivery. Just what we love to hear! Warm regards, The Team @ Mogo

Posted 2 months ago

Mogo Direct is rated 4.6 based on 753 reviews