Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.62

4.6 Rating 683 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with this company. found a chair I needed because am 6th tall. They kept in contact with me and put the chair together for me. Also best price I found on the internet. Delivered on time and phoned received call to say they were on the way helped me with the large parcel in the flat.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 year ago

“Great service. Quick delivery. Good value for money.”

Helpful Report

Posted 3 weeks ago

Hello, We're delighted to hear we've ticked all those boxes: service, delivery and value! We really hope you're enjoying your new Crossback Chairs - they're definitely one our our favourites! Thanks for reaching out. Warm regards, The Team @ Mogo

Posted 2 weeks ago

“Excellent quality, sturdy table. Prompt delivery and very easy to contact and change delivery date. Excellent service”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for taking the time to leave all those stars! We're so pleased you're happy with both product and service - this really makes our day. We trust you're making great use of your Plywood Trestle Table. Warm regards, The Team @ Mogo

Posted 2 weeks ago

“Excellent process. Ordering was easy, delivery was prompt. I was also informed ahead of time of a delivery day that suited me. The chairs are what I wanted and work very well with my decor.”

Helpful Report

Posted 1 month ago

“Happy to write a review when the order has been received.”

Helpful Report

Posted 1 month ago

“Ordering was easy and a pro-forma invoice issued when requested, payment via bacs went smoothly and delivery was arranged extremely quickly. We ordered chairs which were well packed ensuring there were no damages during transit. Thank you for an all round positive buying experience.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for positive review. We're delighted to hear the buying process went smoothly and trust the Community Centre is making great use of its new Comfort Deluxe Folding Chairs. Thanks for reaching out. Warm regards, The Team @ Mogo

Posted 1 month ago

“Quick delivery after the order was placed. Tables are strong and good quality and arrived well packaged.”

Helpful Report

Posted 1 month ago

Hello and thank you so much for the stars! Delighted to hear your new Basics Folding Tables are hitting the mark. We trust the parish will be making good use of them :) Thank you for your order and do come back to Mogo if you need any more flexible furniture. Warm regards, The Team @ Mogo

Posted 1 month ago

“5star service from start to finish, wouldn’t hesitate to use again”

Helpful Report

Posted 1 month ago

“From start to finish the order was dealt with efficiently, delivery date confirmed and delivery made without any issues. Thankyou MogoDirect for your great service.”

Helpful Report

Posted 1 month ago

Good Morning, We're really happy to hear you thought our service hit the spot and we trust the Parish Hall is making great use of your new Gopak Contour25 Folding Tables! Thanks you for getting in touch. We really appreciate it. From, The Team @ Mogo

Posted 1 month ago

“Excellent customer service. All queries dealt with promptly. The courier was also helpful and we would have no hesitation about purchasing from them again”

Helpful Report

Posted 2 months ago

Hello, What a great way to end our week! We're delighted you've been happy with our service and hope you're enjoying your Comfort Deluxe Folding Chairs. Wishing you a lovely weekend ahead. Warm regards, The Team @ Mogo

Posted 2 months ago

“Brilliant chairs, bought four, and mix in well with my old bent wood chairs. Lovely colour just the job many thanks”

Helpful Report

Posted 2 months ago

Hello, Thanks so much for the review! The Crossback Chairs really are lovely, and we're so pleased they're settling in well with your other chairs. Do get in touch if you need any more :) Warm regards, The Team @ Mogo

Posted 2 months ago

“Potentially dangerous and flawed design - Aura Contemporary High Back Bonded Leather Executive Office Chair. A couple of months after I'd bought this chair, I leaned back slightly (not excessively) and something obviously broke which allowed the whole top part of the chair to drop/flip backwards straight to the ground (it folded/split in the middle). My head hit the floor and my legs were trapped under my desk. It took me a few minutes to work out how I could force my way out and release my legs. Worse still the desk had been pushed in the air and over me and my iMac computer had jumped up and dropped down behind against the wall. Incredibly, the Mac was still running and appeared to be OK. Unfortunately, several weeks later I realised there was a severe crack across the corner of the screen and a small chunk of glass had dropped out. On inspection, a bar inside the chair appeared to have sheared off which makes me think the design is completely flawed and potentially dangerous. I got a refund for the chair, however, my computer is still damaged and has now developed a periodic unexpected shutdown.”

Helpful Report

Posted 2 months ago

“Great dining chairs, so pleased and such a fantastic price.”

Helpful Report

Posted 3 months ago

Good morning, Thank you for such a great review. We're glad you appreciate our well priced products :) We trust you're sitting in comfort and style on your new Crossback Chairs. Warm regards, The Team @ Mogo

Posted 3 months ago

“Order placed & my chair came the next day, great service, called very quickly regarding delivery,great chair, great service & great value. Nothing to fault. Would definitely recommend & use again. Thankyou to all.”

Helpful Report

Posted 3 months ago

Good morning, Thanks so much for all those stars! We're really delighted to learn you were happy with our levels of service and delivery, and that your Crossback Chair is ticking all the boxes! Enjoy and thank you! Warm regards, The Team @ Mogo

Posted 3 months ago

“I was very impressed with Mogo Direct,I had never used them before. I ordered 2 oak bistro chairs which arrived very quickly, the chairs are beautiful and of great quality for the price. I will definitely recommend and I intend to buy another 2 chairs soon. Thank you 🙏”

Helpful Report

Posted 4 months ago

Good Morning, We are so pleased you're loving your Crossback Chairs - they really are a lovely chair! Thanks for taking the time to leave a review. We really appreciate it. From The Team @ Mogo Direct.

Posted 4 months ago

“Extremely helpful and good quality tables.”

Helpful Report

Posted 5 months ago

Thank you so much for your outstanding 5-star rating of Mogo Direct! We truly appreciate your support and are thrilled to hear that you found our products and service to be extremely helpful and of good quality. At Mogo Direct, we strive to provide our customers with the best possible experience, ensuring they receive top-notch products that meet their expectations. Your kind words and positive feedback are a great motivation for our team to continue delivering exceptional service. Should you require any further assistance or have any questions, please feel free to reach out. We would be more than happy to assist you. Thank you once again for choosing Mogo Direct. We look forward to serving you in the future!

Posted 5 months ago

“It was all scratches on it reported it on day of dilvery and still not heard anything”

Helpful Report

Posted 5 months ago

Hi Leanne, thank you for your review. We're sorry to hear that the item you ordered has arrived scratched. I can confirm that the photos of the scratches was received on Friday and we will be responding to you today (Monday) to discuss the options available to resolve this. Many thanks again from the Team @ Mogo Direct

Posted 5 months ago

“Superb service and high quality product for a fair price.”

Helpful Report

Posted 5 months ago

Hi, Thanks so much for the stars! We're so happy to hear that our service, quality and price were just the ticket. We hope your Zown Height Adjustable Folding Table is coming in useful there. Thanks for getting in touch. The Team @ Mogo

Posted 5 months ago

“The tables and chairs we ordered were delivered as expected. Sadly the Trolley that was ordered at the same was delivered several months later.”

Helpful Report

Posted 6 months ago

Good morning, Thank you for taking the time to leave a review. We're so sorry you had to wait longer than expected for the arrival of your table trolley. This was due to manufacturing delays which were beyond our control but we know how frustrating this must have been for you. We trust you and the parish are now making great use of the Crown Banqueting Chairs and Basic Folding Tables and please do let us know if we can be of any further assistance. Warm regards, The Team @ Mogo

Posted 6 months ago

“Goods exceeded the details on the Web site. Initially I was concerned as to the delivery times but after a phone call I couldn't have been helped anymore. Will definitely use again. Thanks.”

Helpful Report

Posted 6 months ago

Hi, Thanks for the stars awarded to the Mogo team. Great to hear we are getting it right with our customer service. Big thanks for getting in touch. Much appreciated! Warm regards, The Team @ Mogo

Posted 6 months ago

“Service was prompt, courteous, delivery was arranged by phone & items were exactly as described.”

Helpful Report

Posted 6 months ago

Hi, Thanks so much for taking the time to leave a review. Thanks for all those stars - so pleased to hear we hit the mark in terms of both service and delivery. We trust you're getting great use from your Zown Height Adjustable Folding Table! Warm regards, The Team @ Mogo

Posted 6 months ago

Mogo Direct is rated 4.6 based on 683 reviews