Mogo Direct Reviews - Read 573 Genuine Customer Reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

“I am very pleased with the 2 reclining chairs we purchased, they are lightweight and well built, good quality with a good finish, and it's easy to adjust the backrest position while sitting in the chair, they are very comfortable providing a good level of support, ideal to sit in for a few hours relaxation.”

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Posted 1 week ago

“A really good quality and sturdy chair that looks great too. Very fast delivery and good communication. Would highly recommend.”

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Posted 1 week ago

“I don’t normally write reviews but I was really impressed with Mogo after I received a delivery date that was going to be too late for me. When I contacted them (on a Sunday) by email they immediately rescheduled the delivery for an earlier date. This really helped me. They could improve their website by giving an estimated delivery date when you order, to avoid the above happening. Overall very impressed with their service.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and with service received. We have, of course, made note of your feedback and will be working towards adding accurate lead times to our website. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 weeks ago

“We purchased Comfort 28 Folding Chair Bundle - 28 Chairs & Trolley. Whilst the chairs are perfect (we used them all today for an afternoon tea), the trolley is not big enough for 28 chairs and only securely holds 24. As soon as we move the trolley, the 7th chair on each of the 4 racks topples off! I feel like the trolley was not designed for the 28 chairs it comes with or we've been sent the wrong trolley perhaps?”

Helpful Report

Posted 1 month ago

Good evening, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are sorry to hear of the difficulties you initially experienced with the trolley. We understand, however, that this was investigated and a conclusion was reached that when correctly loaded, the trolley comfortably held all 28 chairs. We have since received a repeat order from you for the very same bundle, and we are genuinely thrilled and grateful that you chose us once again - thank you. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. We look forward to working with you again! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Delivery of part of the order was delayed, the company did keep us informed.”

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Posted 1 month ago

Good morning, Thank you very much for your recent order with Mogo Direct - we sincerely appreciate your custom. We are sorry for the delays experienced and where possible, will move forward mindfully to ensure the same issues don't occur again or cause any further inconvenience. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Order was promptly and efficiently dealt with. Also a quality product - thank you.”

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Posted 2 months ago

Good morning, Thank you very much for your recent order with Mogo Direct - we sincerely appreciate your custom We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“We contacted Mogo again, to increase the number of chairs we had previously bought in 2018. We received excellent information and customer service from both Ellen and Seema, and we have now received our order, and we are very pleased and happy that we use Mogo Direct again”

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Posted 2 months ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“Easy to order. Product of high quality and reasonably priced. Delivered on the promised date by a very friendly, efficient and co-operative driver.”

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Posted 3 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“I was delighted with the service especially from a lady called Ellen.She was so helpfull throughout all my enquiries. Regards Ian Clarke”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“When I placed the order delivery was for Wednesday 26/1 however, the confirmation of the order was for Friday 28/1 between 8.00-18.00 hours, I waited in all morning for the delivery at 12.17 hours a text said the delivery would be Monday 31/1. Very poor service I would not purchase from Moho again.”

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Posted 3 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are sincerely sorry that the service provided was not to your satisfaction - this isn't the experience we would like any of our customers to have. The delivery was unfortunately delayed owing to an issue at the depot. We apologise for the inconvenience caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“The service has been excellent, but the delivery driver was quite curt. Other than that the service has been excellent”

Helpful Report

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order but sorry to hear about your experience with the delivery driver. This has, of course, been noted and we will feedback to the courier company. Our apologies for the disappointment caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 months ago

“Great product at a reasonable price. Would have liked a bit more information on when my table was despatched and an estimated delivery date. But as soon as I wrote to customer service they came straight back to me.”

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Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“Spot on!”

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Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“Bought this table as a friend recommend it to me. Strong and llight. Delivery as arranged. I would recommend. This company. Table not bad price. Will last for years. Spacious too. Thanks”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“Well pleased pitty about the delivery delay it knocked you from 5 star to 4”

Helpful Report

Posted 5 months ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us a review. We are pleased that you are happy with your table and chairs, and hope you will use and enjoy them for a long time to come. We have noted your feedback regarding delivery and hope to resolve this issue ASAP to avoid any further incidents/delays. Our sincere apologies for the inconvenience caused on this occasion. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a very Merry Christmas! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“On of the chairs has a defect in the material two lines running through the cloth,not great.”

Helpful Report

Posted 5 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear of the issue you have experienced - your chairs should have been delivered in brand new condition. Should you wish, please do send us a photo of the defective chair via email [customerservices@mogodirect.co.uk] and we can look into sorting this out for you. Thank you for your comments & feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful holiday season ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 5 months ago

“Great service”

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Posted 6 months ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 6 months ago

“Very impressed with the service, order process, communication, delivery service and the table itself. Whole experience and product was excellent.”

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Posted 6 months ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is much appreciated and we thank you for the wonderful feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 6 months ago

“The quality was great and the group are very please with the tables”

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Posted 6 months ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 6 months ago

“Tables are exactly what our ladies club needed. Sturdy, easily erected and to fold down. Sample arrived free of charge but unfortunately we ordered the wrong size but this was soon collected and our confirmed order for 4 arrived in perfect condition 7 days later.”

Mogo Direct 5 star review on 27th October 2021

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Posted 6 months ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 6 months ago