Mogo Direct Reviews - Read 527 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire

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Mogo Direct 5 star review on 10th January 2021

Mogo Direct 5 star review on 1st June 2020

Anonymous

Mogo Direct 5 star review on 14th May 2020

Mogo Direct 5 star review on 1st November 2018

Richard Lock, Milborne St Andrew Sports Club

Mogo Direct 5 star review on 27th March 2017

Anonymous

Mogo Direct 4 star review on 5th March 2019

Mr Dickinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mogo were a pleasure to work with. We were supplied with full information, the quality of the product was first class and the price the best on the market. Our order was dealt with efficiently and delivery prompt and trouble free. I have no hesitation in recommending Mogo and we will hopefully be using them again. Thanks for a good experience.”

Helpful Report

Posted 2 months ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you so much for the glowing review! Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“Purchased a banqueting table from Mogo Direct, and received it just three days later. Table is as described, sturdy and great quality on first review. Communication was excellent and very polite. Highly recommended.”

Posted 5 days ago

“Only people with the product I needed, excellent price, arrived before it said it would and is better quality out the box than expected. Faultless”

Posted 1 week ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 week ago

“Excellent, efficient experience.”

Posted 2 weeks ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 weeks ago

“Very helpful staff. Price matched as well. Thanks.”

Posted 4 weeks ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 weeks ago

“Excellent customer service from the sales to the delivery. Good quality furniture at a good price.”

Posted 1 month ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Excellent chair and arrived very promptly! Postage was a bit higher than I’d have liked for one chair but otherwise great”

Posted 1 month ago

“Terrible delivery - delivered to the wrong address despite 2 or 3 advisory messages. Other than that, very happy with the product”

Posted 1 month ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with you order. We are sorry to hear of the issues you have experienced with delivery - we will take this on board and feed back to our couriers. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Excellent and speedy service”

Posted 1 month ago

“I’m very pleased with the trolley & tables it has now made my life much easier when setting up CPD’s for the headteacher and staff. I would recommend you’re company to other Site Manager’s who work in schools that need a system of tables”

Posted 1 month ago

“Very pleased with our purchase. Good communication, clear instructions for delivery. Email arrived with invoice prior to delivery. Very professional. Thank you”

Posted 2 months ago

Posted 1 month ago

“I was very happy with the speed of the delivery, the quality was as expected, very easy to assemble, a couple of tiny scratches on top of the chair but nothing to grumble about. Would definitely use again in the future. Very happy customer.”

Posted 2 months ago

Posted 1 month ago

“Excellent service. Very happy.”

Posted 2 months ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“Excellent service, especially when I changed my order and still delivered on time too”

Posted 2 months ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“Delivered to wrong address causing me lots of stress Good customer service to rectify the matter Great product”

Posted 2 months ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're sorry to hear of the issues you experienced with delivery of your order - this certainly isn't what we want for our customers and we apologise for the stress and inconvenience caused. We understand that your order has now been delivered to the correct address and all is well. We will, of course, use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do not hesitate to get in touch. Thank you for your order with Mogo Direct. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“excellent service and very helpful staff who kept me updated re delivery dates”

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

“Fast attentive service, brilliant product. Like many I’m currently working from home and the office chair I purchased has made this considerably more comfortable.”

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

“Great service , my foldaway table arrived in time and the table is great as my work desk as I want to put it away at weekends . This is 48” x 30” (4ft x 2ft 6in) all other tables on the internet were only 2ft wide and with having two screens would not be wide enough . This size is perfect . I would definitely recommend Mogo to anyone. 5 ⭐️”

Posted 3 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

“Mogo provided an excellent service -with communications and delivery on time. The Zown Classic Folding table is also of excellent quality and very sturdy. Now serving as part of the home office Monday to Friday and easily stored away for the weekend”

Posted 3 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

“Excellent customer service provided by Seema. I would now like an update on the delivery timeframe”

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 2 months ago

“Not yet delivered”

Posted 4 months ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but we are currently working with reduced staff levels owing to the current virus situation. We understand that your order has now been delivered. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct

Posted 2 months ago

Mogo Direct is rated 4.64 based on 527 reviews