Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 733 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with this company. found a chair I needed because am 6th tall. They kept in contact with me and put the chair together for me. Also best price I found on the internet. Delivered on time and phoned received call to say they were on the way helped me with the large parcel in the flat.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 year ago

“Excellent service, prompt delivery, easy to reach on phone. Recommend!”

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Posted 4 days ago

“Good quality product. Excellent communication, and very quick delivery.”

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Posted 4 days ago

“First time purchasing from Mogo. The table is of good quality, despite you can fold. When unfolded the table is not wobbly but sits on the ground firmly. I can assure that Mogo delivers table of good quality. The price is somewhat fair but could be reduced further. However I am satisfied with this buy. Bravo”

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Posted 1 week ago

“Over the moon with my purchase of 4 dining room chairs. Fast and efficient delivery”

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Posted 1 week ago

“Great service and communication prior to delivery , top firm , chairs are as described . Very happy customer”

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Posted 1 week ago

“I ordered a 4 part set of tables from Mogo direct and they gave me an estimated time of delivery. When the delivery deadline wasn’t met, I emailed them requesting an update and their customer care staff responded promptly, apologizing and updating me on the delivery status. Fast forward to when my parcels finally arrived, I was blown away by how sturdy the tables were. I mean I have bought many tables in the past from very reputable companies but Mogo is by far the best at furniture production because I am positive that mine will outlive me. Special SHOUT OUT to Seema who not only responded to my emails on time and addressed my concerns, but provided a prompt and positive solution. You are amazing. Thank you.”

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Posted 1 week ago

“Very efficient and helpful. I dealt with Ryan. He was very pleasant to liaise with and very helpful.”

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Posted 3 weeks ago

“Very helpful sent two sample chairs so we could see the quality. I liked the idea of being sent samples as purchasing online is quite difficult to know which is the most suitable product. The only down side is the phone system as I wasn't able to get through to place the order so had to email and ask to be called back so I could make payment over the phone. Efficient delivery and helpful delivery driver who unpacked the pallet and put all the boxes of chairs inside. That was extremely helpful as I wasn't there when they were delivered and those that were are very elderly - so a big thank you. Pallet taken away so another plus. Very pleased with the quality of the chairs hope they withstand good use over the coming years. Many thanks . I am pleased to have eventually secured this order as have had a lot of heartache with another company over many months not something I would wish on anyone.”

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Posted 3 weeks ago

“Excellent Comms and customer service, also happy with the products.”

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Posted 1 month ago

Hello, Thanks for taking the time to leave a review. We're delighted you were happy with both product and service - makes our day! Warm regards, The Team @ Mogo

Posted 4 weeks ago

“Mogo really impressed me with their responsiveness and speed. The quality of the products was also very good at a competitive price.”

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Posted 1 month ago

Hello, Thank you so much for the wonderful review! We're thrilled to hear you were happy with the level of customer service, as well as the quality and value of the products—amazing! We trust your new Comfort Deluxe Chairs and Square Zown Folding Tables are serving the church well and making a positive difference. Thanks for taking time to leave a review. Warm regards, The Team @ Mogo

Posted 1 month ago

“We ordered 28 blue padded cahirs, complete with storage trolley, for use in our Church centre. They have been much admired since their arrival and are very comfortable as well as being easy to set out, put away and store. There was a delay in receipt of our order due to a manurfacturing issue, but we were kept informed by Mogo and revised delivery date organised.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your lovely review of your recent purchase of Comfort Plus folding chairs for the church centre. We really appreciate you taking the time to share your feedback! Many thanks again for your support, and we hope the chairs are serving you well! Kind regards, The Team @ Mogo

Posted 1 month ago

“Very good item”

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Posted 1 month ago

“From my initial contact on line with MogoDirect throughout the ordering, confirmation, payment and delivery the service was easy and efficient. My thanks to Ryan.”

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Posted 1 month ago

Hello, Thank you so much for all the stars. So pleased you were happy with all aspects of our customer service. We also appreciate the shoutout to Ryan - he'll be chuffed! Thanks again for reaching out. Warm regards, The Team @ Mogo

Posted 4 weeks ago

“First class service, down from ordering to receiving our new chairs. Would highly recommend.”

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Posted 3 months ago

Good morning, Thanks for all those stars - we're really delighted to hear you were pleased with your both your Comfort Deluxe Folding Chairs and the service you received form Mogo. Amazing! We hope the community centre is making great use of your new chairs :) What a great to start to our week to read such a lovely review! Thanks again for reaching out. Kind regards, The Team @ Mogo

Posted 3 months ago

“Good service Good quality product's”

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Posted 3 months ago

“They have really good products at amazing prices. I bought four wooden chairs, best price on the market, arrived in time and very well packed. Delivery not over charged. Highly recommend this website. First time I used them, surely not the last.”

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Posted 3 months ago

“The team at Mogo and particularly Seema have provided excellent service, thoughtful advice and care over the purchase of tables and chairs for our church cafe. Nothing has been too much trouble. Thank you.”

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Posted 4 months ago

Good Afternoon, Thank you so much for the lovely review. We're delighted to hear you received such great customer care from Seema - she's a star! We really hope you're enjoying your new Hatton Chairs and Phoenix Bistro Tables. What a great product combo - we're sure your cafe is looking amazing! Thanks again for the feedback. It's made our day :) Warm regards, The Team @ Mogo

Posted 3 months ago

“I really loved the chair but the issue is that you can't track the delivery time or the driver. I'd like to know that so that it won't affect my schedule but it was a nice chair. Thank you 🙏🏼”

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Posted 4 months ago

“The folding benches were devilvered propmtly/ A few small chips in the wood but not much noticeable/ So far, happy with the product”

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Posted 4 months ago

Good Morning, Thanks so much for the stars. So glad to hear you're happy with your new Festival Folding Benches - they've proved a very popular addition to our range! Thanks for getting in touch. We really appreciate the feedback. Kind regards, The Team @ Mogo

Posted 3 months ago

“I ordered a bench from you after reading great reviews. The delivery date was set for Friday and after reading your E mail saying if delivery was attempted and no one was in I may be charged so decided to take time off work. No delivery has been made!!! I've E mailed and got a reply saying it had been delivered but it clearly hasn't and nothing through door or anything!!”

Helpful Report

Posted 4 months ago

Good Morning, Thank you for taking the time to leave a review. We're really sorry you experienced a delay with your delivery. While we work incredibly hard to ensure a fuss-free and smooth order and delivery process, unfortunately delays with deliveries do happen from time to time due to circumstances beyond our control. We do understand how frustrating this is, especially when you have made arrangements to be available to take the delivery on the agreed date. Despite your item being mis-routed by the carrier, I'm pleased to learn that our Customer Services team were able to arrange for delivery of a new bench soon afterwards. Again, we apologise for the inconvenience and trust you're enjoying your new Festival Folding Bench. Kind regards, The Team @ Mogo

Posted 3 months ago

Mogo Direct is rated 4.6 based on 733 reviews