Mogo Direct Reviews - Read 541 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire

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Mogo Direct 5 star review on 10th January 2021

Mogo Direct 5 star review on 1st June 2020

Anonymous

Mogo Direct 5 star review on 14th May 2020

Mogo Direct 5 star review on 1st November 2018

Richard Lock, Milborne St Andrew Sports Club

Mogo Direct 5 star review on 27th March 2017

Anonymous

Mogo Direct 4 star review on 5th March 2019

Mr Dickinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mogo were a pleasure to work with. We were supplied with full information, the quality of the product was first class and the price the best on the market. Our order was dealt with efficiently and delivery prompt and trouble free. I have no hesitation in recommending Mogo and we will hopefully be using them again. Thanks for a good experience.”

Helpful Report

Posted 5 months ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you so much for the glowing review! Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“I'm so pleased with our new table! It looks exactly like it did on the website, it's easy to put up and it's really sturdy. Great value for money!”

Posted 6 days ago

“thanks for your support”

Posted 2 weeks ago

“Excellent service from ordering to delivery. Highly recommended.”

Posted 2 weeks ago

“Excellent quality chairs delivery time brilliant and i was kept informed and up to date. Wonderful service will definitely use again”

Posted 2 weeks ago

“Mogo Direct were extremely helpful in sourcing and delivering tables quickly to our new Leisure Centre.”

Posted 2 weeks ago

“Very impressed with the product and with the customer service at Mogo Direct. Unfortunately, they employed a bunch of cowboys to deliver who completely let everyone down. The deleivery company were late and got the delivery wrong, and this unfortunately refelcts on Mogo.”

Posted 3 weeks ago

“Mogo Direct is an amazing company. I have been nothing but delighted with their products. The service offered has been first class and the staff friendly, understanding and polite. Thank you Mogo.”

Posted 4 weeks ago

“The order process was not straightforward and it was difficult to contact anyone when we had a query. However, we are very happy with the chairs that we have purchased and they have already been put to good use.”

Posted 1 month ago

“Good product at a good price with excellent customer service”

Posted 1 month ago

Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and the service provided - your customer is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 week ago

“Very good around service”

Posted 1 month ago

Posted 1 week ago

“Excellent Friendly, Fast Service. I would recommend Mogo Direct, and certainly use them again.”

Posted 1 month ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and the service we have provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Although not promised, they said they would try and deliver in the morning but the delivery was after 4pm on the due date. The product was as described.”

Posted 1 month ago

Good afternoon, Thank you for your recent order with Mogo Direct and for taking the time to leave us a review. We are sorry that we were not able to accomodate your delivery request on this occasion - every effort was made for you, but owing to the pandemic and a subsequent overwhelm across the delivery network, our couriers have been unable to offer timed delivery service options. We have, however, taken your feedback onboard and will endeavour to improve on this going forward. We are pleased that you are happy with your order nonetheless and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“I researched before purchasing and seemed a good site to purchase a new table for home working I placed my order fine however my only criticism is when I placed the order the email confirmation seemed in genuine I was then worried as the email had no order number just the purchase details luckily I had screen shot the order number when it popped up after placing the order I waited for further confirmation and I received that the next day to confirm my order had been placed which then reassured me my order arrived 2 days after I’m delighted with my new table exactly what I needed for home working it’s easy to assemble and to fold away when not needed very good customer service keeping me up to date with my delivery the delivery man was great brought it right to my door I didn’t need to sign probably because of Covid he said he would mark it down as delivered so that was all Covid safe very happy thank you can’t wait to use my nee table kind regards Chantal”

Posted 1 month ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and the service we have provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Excellent customer service from Seema, good selection of products which we have found to be great on price and quality. Gave a delivery date and all arrived on time. Couldn't ask for better!”

Posted 2 months ago

“Very satisfied with the ordering process. The product, a folding table, appears to meet my needs, but I have not yet used it. I would have liked a more precise delivery time e.g. am or pm. When I called to try to get this information, the person i spoke to did all she could to help me.”

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 months ago

“Only people with the product I needed, excellent price, arrived before it said it would and is better quality out the box than expected. Faultless”

Posted 3 months ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“Excellent, efficient experience.”

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 months ago

“Very helpful staff. Price matched as well. Thanks.”

Posted 4 months ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 months ago

“Excellent customer service from the sales to the delivery. Good quality furniture at a good price.”

Posted 4 months ago

“Excellent chair and arrived very promptly! Postage was a bit higher than I’d have liked for one chair but otherwise great”

Posted 4 months ago

Mogo Direct is rated 4.63 based on 541 reviews