Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted Park, Maxted Road, Hemel Hempstead, Hemel Hempstead
Rating: 4.62

4.6 Rating 761 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted Park, Maxted Road,
Hemel Hempstead
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good hassle free quick delivery service”

Helpful Report

Posted 3 months ago

Good morning, Thank you for the stars! So glad you found the delivery service nice and easy :) Have a great week! From The Team @ Mogo

Posted 3 months ago

“Very good quality table. Exactly the shade of grey colour I was trying to match with. Good packaging and excellent delivery time.”

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Posted 3 months ago

Good morning and thank you for your comments! We're so glad you're pleased with your new Zown Folding Table - they really are a great, versatile and smart shade of grey. Plus incredibly strong and sturdy to boot! We're sure you'll enjoy many years of use :) Thanks and warm regards, The Team @ Mogo

Posted 3 months ago

“great very fast delivery”

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Posted 3 months ago

“Excellent service - nice product. Perfect for my requirements.”

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Posted 3 months ago

Hello, Thank you so much for all those stars! We're delighted to hear you're happy with your new Chiavari Chair, as well as the level of service you received. Great stuff all round! Warm regards, The Team @ Mogo

Posted 3 months ago

“Excellent from start to finish! VM”

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Posted 3 months ago

Good Morning, A big thank you for taking the time to leave a review. We're so pleased to hear you're happy with your Newstorm Kompakt 180 Folding Tables - they're a great new range of folding tables that are proving really popular! Wishing you a great day ahead. Warm regards, The Team @ Mogo

Posted 3 months ago

“Item still hasn't been received and no notification of delivery”

Helpful Report

Posted 3 months ago

Good Morning, Sorry to learn that your delivery took a little longer than expected. I understand from our supplier that your order has now been delivered. Unfortunately from time to time delays with carriers do occur - please accept our apologies. Kind regards, The Team @ Mogo

Posted 3 months ago

“Items are great however it did not state that the trolleys were flat pack”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your order of BigClassic Folding Chairs and Zown Folding Tables and Trolleys for the Community Centre. We'rereally pleased that you're happy with the products and trustyour new tables and chairs will be put to great use! While it is stated on the website that the trolleys are supplied flat packed, we're sorry this wasn't made more clear before delivery. Warm regards, The Team @ Mogo

Posted 3 months ago

“Delighted with the quality of the chair, customer service and delivery, would definitely recommend 🤩”

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Posted 4 months ago

Hello, Wow, what a lovely review to brighten our day! Absolutely delighted to hear your happy with your new Crossback Chair (one of our favourites!),as well as the service and delivery. Just what we love to hear! Warm regards, The Team @ Mogo

Posted 3 months ago

“Excellent service, prompt delivery, easy to reach on phone. Recommend!”

Helpful Report

Posted 4 months ago

Hello and thanks so much for all those stars! Delighted we were able to help you and hope you're making great use of your new Zown Round Folding Table. Warm regards, The Team @ Mogo

Posted 3 months ago

“Good quality product. Excellent communication, and very quick delivery.”

Helpful Report

Posted 4 months ago

Hello, Lovely to hear you were impressed with our communication, product quality and delivery. This is exactly what we love to hear! Thanks so much for letting us know. We hope your Zown Folding Table is settling in well. It's one of our best-sellers and really is a strong and versatile table. Warm regards, The Team @ Mogo

Posted 3 months ago

“First time purchasing from Mogo. The table is of good quality, despite you can fold. When unfolded the table is not wobbly but sits on the ground firmly. I can assure that Mogo delivers table of good quality. The price is somewhat fair but could be reduced further. However I am satisfied with this buy. Bravo”

Helpful Report

Posted 4 months ago

Good Morning, Thanks for such a well considered review - we really appreciate you taking the time to reach out. Really pleased to hear you're happy with your new table - the Premium Folding Table really is a great, high quality folding table that we're sure will deliver for many years to come. Warm regards, The Team @ Mogo

Posted 3 months ago

“Over the moon with my purchase of 4 dining room chairs. Fast and efficient delivery”

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Posted 4 months ago

Hello and a big thank you for reaching out. We're delighted that both product and service hit the spot! We trust your new Crossback Chairs are settling in well around your dining table :) We appreciate you letting us know how you got on. Warm regards, The Team @ Mogo

Posted 3 months ago

“Great service and communication prior to delivery , top firm , chairs are as described . Very happy customer”

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Posted 4 months ago

Hello! Thank you so much for your feedback. We are so chuffed to hear you are loving your new Crossback Chairs and our Mogo service impressed! A happy customer really makes our day :) Warm regards, The Team @ Mogo

Posted 3 months ago

“I ordered a 4 part set of tables from Mogo direct and they gave me an estimated time of delivery. When the delivery deadline wasn’t met, I emailed them requesting an update and their customer care staff responded promptly, apologizing and updating me on the delivery status. Fast forward to when my parcels finally arrived, I was blown away by how sturdy the tables were. I mean I have bought many tables in the past from very reputable companies but Mogo is by far the best at furniture production because I am positive that mine will outlive me. Special SHOUT OUT to Seema who not only responded to my emails on time and addressed my concerns, but provided a prompt and positive solution. You are amazing. Thank you.”

Helpful Report

Posted 4 months ago

Hello and a huge thank you for taking the time for such a fabulous review! We're really delighted to hear that you're happy with the Zown Moon Folding Table Bundle. The Zown Tables really are a great quality folding table that we're sure will provide years of service to come. We do love a shout out to our team members and, we agree, Seema really is a star :) If you need any more folding tables or chairs in the future, you know where we are! Warm regards, The Team @ Mogo

Posted 3 months ago

“Very efficient and helpful. I dealt with Ryan. He was very pleasant to liaise with and very helpful.”

Helpful Report

Posted 5 months ago

Thanks for the great comments and the stars awarded to the Classic Plus Folding Chairs. We trust the chairs are doing a great job there. A special thanks for the shout out to Ryan - we total agree that he's a star! We appreciate you getting in touch, thank you! Warm regards, The Team @ Mogo

Posted 3 months ago

“Very helpful sent two sample chairs so we could see the quality. I liked the idea of being sent samples as purchasing online is quite difficult to know which is the most suitable product. The only down side is the phone system as I wasn't able to get through to place the order so had to email and ask to be called back so I could make payment over the phone. Efficient delivery and helpful delivery driver who unpacked the pallet and put all the boxes of chairs inside. That was extremely helpful as I wasn't there when they were delivered and those that were are very elderly - so a big thank you. Pallet taken away so another plus. Very pleased with the quality of the chairs hope they withstand good use over the coming years. Many thanks . I am pleased to have eventually secured this order as have had a lot of heartache with another company over many months not something I would wish on anyone.”

Helpful Report

Posted 5 months ago

Thanks for taking the time to leave such a comprehensive review. We're so pleased to have been able to supply the Day Centre with our Comfort Folding Chairs. They're such a great, robust and comfortable chair that we're sure will withstand years of use. Do get in touch with us if we can help you with anything else. Warm regards, The Team @ Mogo

Posted 3 months ago

“Excellent Comms and customer service, also happy with the products.”

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Posted 5 months ago

Hello, Thanks for taking the time to leave a review. We're delighted you were happy with both product and service - makes our day! Warm regards, The Team @ Mogo

Posted 5 months ago

“Mogo really impressed me with their responsiveness and speed. The quality of the products was also very good at a competitive price.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for the wonderful review! We're thrilled to hear you were happy with the level of customer service, as well as the quality and value of the products—amazing! We trust your new Comfort Deluxe Chairs and Square Zown Folding Tables are serving the church well and making a positive difference. Thanks for taking time to leave a review. Warm regards, The Team @ Mogo

Posted 5 months ago

“We ordered 28 blue padded cahirs, complete with storage trolley, for use in our Church centre. They have been much admired since their arrival and are very comfortable as well as being easy to set out, put away and store. There was a delay in receipt of our order due to a manurfacturing issue, but we were kept informed by Mogo and revised delivery date organised.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your lovely review of your recent purchase of Comfort Plus folding chairs for the church centre. We really appreciate you taking the time to share your feedback! Many thanks again for your support, and we hope the chairs are serving you well! Kind regards, The Team @ Mogo

Posted 5 months ago

“Very good item”

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Posted 6 months ago

Mogo Direct is rated 4.6 based on 761 reviews