Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted Park, Maxted Road, Hemel Hempstead, Hemel Hempstead
Rating: 4.63

4.6 Rating 768 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted Park, Maxted Road,
Hemel Hempstead
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. No fault of Mogo but we had to provide EORI registration number with XI prefix specific to N. Ireland. Just another negative to Brexit.”

Helpful Report

Posted 1 year ago

Hello, Great to hear you thought our service was excellent. Just what we're aiming for! We hope the Crown Banqueting Chairs are doing well. We appreciate you getting in touch. Thanks so much! From The Team @ Mogo

Posted 11 months ago

“Strong, sturdy qnd comfortable.”

Helpful Report

Posted 1 year ago

Good Morning, Great to hear the Crown Banqueting Chair has hit the spot! We appreciate you getting in touch. From The Team @ Mogo

Posted 11 months ago

“Impressed by the excellent customer service when part of our order ended up 300+ miles away! Delivery was organised for next day with no fuss.”

Helpful Report

Posted 1 year ago

Good Morning, Thanks so much for the stars! Unfortunately, sometimes issues inevitably occur with deliveries, but we're delighted we were able resolve this quickly for you and trust you're Basics Folding Tables are proving useful! Thanks for reaching out. From The Team @ Mogo

Posted 11 months ago

“Product came fast and is perfect for my needs. A really comfortable folding chair. 10/10”

Helpful Report

Posted 1 year ago

“I’ve emailed about getting a refund and im still waiting on getting a response back”

Helpful Report

Posted 1 year ago

Good Afternoon, Thanks so much for reaching out. I understand my colleague has been in touch with you by email over the past few days to help with your return request and will be in contact again today to finalise the refund request. We're sorry the chair wasn't quite right for you on this occasion. Many thanks and warm regards, The Team @ Mogo

Posted 1 year ago

“Very good service, very helpful. Only one, minor niggle in that to pay by bank transfer you have to phone up for the bank details.”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for your review. We're really pleased to hear your were happy with our customer service - we're always happy to help! We do understand it can be a little inconvenient to call us to obtain bank details for BACS payments. The reason we do this is to protect customers from the growing risk of email fraud and phishing scams, where criminals can intercept or alter emails to provide false banking information. By sharing our bank details directly over the phone, we ensure that customers receive the correct information securely, reducing the risk of funds being sent to the wrong account. Many thanks again for your order. Warm regards, The Team @ Mogo Direct

Posted 1 year ago

“Very easy to order and track my delivery I was kept informed of delivery times etc. I am more than happy with my new chairs”

Helpful Report

Posted 1 year ago

“Louis the delivery guy, did an excellent job. He went above by helping me carry the chairs to the location that I asked him to put them, despite the heavy downpour of rain on the day. I will recommend MOGO to everyone”

Helpful Report

Posted 1 year ago

“Very helpful staff on the phone & by email plus a good choice of products at reasonable prices”

Helpful Report

Posted 1 year ago

“Order fulfilled quickly and goods as expected”

Helpful Report

Posted 1 year ago

“excellent communication. delivery was on time. goods all safe and intact”

Helpful Report

Posted 1 year ago

Hello, A big thank you for the shiny five star review! We're delighted you were pleased with our customer service and delivery and hope your new Crown Banqueting Chairs are settling in well. Warm regards, The Team @ Mogo

Posted 1 year ago

“Good support when delivered item was damaged”

Helpful Report

Posted 1 year ago

“Delivered on time and good solid furniture.”

Helpful Report

Posted 1 year ago

“Great product and fabulous customer service - I was stressed about the delivery and Mogo could not have been more helpful :)”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for taking time to leave such a great review. We're so glad the Premium Folding Table fits the bill and we're delighted we were able to help with your delivery worries :) Warm regards, The Team @ Mogo

Posted 1 year ago

“Great”

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Posted 1 year ago

“I was absolutely amazed at how quickly you processed and fulfilled my order. The chair was fabulous quality and I am really delighted with your company and will use you again when I need something of this nature. The price was excellent too.”

Helpful Report

Posted 1 year ago

Hello, Thank you for the great comments and stars awarded to the Mogo Team and the Aura Executive Office Chair. We like to get our chairs out swiftly so our customers can get sitting comfortably as soon as possible! We're really delighted with your feedback. Thanks for reaching out! The Team @ Mogo

Posted 1 year ago

“Amazing product”

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Posted 1 year ago

Wow, thank you so much for your review and all those stars! The Premium Folding Tables really are a great piece of kit and we're delighted with your feedback :) Warm regards, The Team @ Mogo

Posted 1 year ago

“Excellent customer service Very good value chairs Very comfortable Good communication from the company”

Helpful Report

Posted 1 year ago

“3 stars only given due to the lack of communication ,that is not advised when to expect the delivery.”

Helpful Report

Posted 1 year ago

Good Morning, We're sorry to hear you didn't receive an order confirmation with an estimated delivery date. We pride ourselves on our great customer service and communication, but it appears your order confirmation slipped through the net over the busy Christmas period, so please do accept our apologies. We trust your new Aura Swivel Office Chair has nevertheless settled in well. Do contact us if you need anything else. Kind regards, The Team @ Mogo

Posted 1 year ago

“The online order process and delivery was excellent. The chair ordered for trial met all our requirements. We will be placing an order for more chairs.”

Helpful Report

Posted 1 year ago

Good Morning and thank you for the stars and feedback. We really pleased to hear your sample Essential Banqueting Chair has been well received - it's definitely a great sturdy, smart and well priced chair. We look forward to hearing from you again soon :) Warm regards, The Team @ Mogo

Posted 1 year ago

Mogo Direct is rated 4.6 based on 768 reviews