Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 656 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 656 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with this company. found a chair I needed because am 6th tall. They kept in contact with me and put the chair together for me. Also best price I found on the internet. Delivered on time and phoned received call to say they were on the way helped me with the large parcel in the flat.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 months ago

“Love the chair! Packed really well- would recommend getting it fully assembled, saved me so much time me!”

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Posted 3 days ago

Hello, What a lovely review to brighten our Monday morning. We're delighted that you're happy with the Aura office chair - it's definitely one of our favourites! Super stylish for sure. The assembly service is a real time saver, isn't it?! Thanks again for taking the time to leave a review. Enjoy your new chair. From The Team @ Mogo

Posted 3 days ago

“Very happy with the chairs and trollies that we ordered for our Village Hall. Prompt service, one chair short was in the delivery but this was quickly delivered separately without any issue. Mogo are fully reliable and recommended.”

Helpful Report

Posted 4 days ago

Hello, Thank you so much for the 5 star review. We're delighted that you were impressed with our service, delivery and product. The Comfort Deluxe Folding Chair certainly is a smart and comfy number! We hope everyone at the Village Hall will enjoy the new chairs and handy storage trolleys :) Thanks again for sharing your your thoughts. From the Mogo Team

Posted 3 days ago

“Very good product at a good price delivered on time”

Helpful Report

Posted 1 week ago

Good Morning, Happy Monday to you and a big thank you for your lovely review. We're delighted to hear your great experience with Mogo. Brilliant! We're sure you'll make great use of your Comfort Deluxe Folding Chairs for years to come! From, Team Mogo

Posted 1 week ago

“Fantastic product and service.”

Helpful Report

Posted 2 weeks ago

“Excellent service. The item was delivered an time and of very good quality. Would certainly use them again.”

Helpful Report

Posted 1 month ago

Hello! Thanks so much for taking the time to leave a review. We're delighted to hear you were happy with our level of service and quality products. Just what we want to hear! Thanks so much for taking the time to share your experience. From, The Team @ Mogo Direct

Posted 1 month ago

“Despite not having the amount of stock required for our purchase, the team at Mogo Direct, special mention to Seema, were extremely helpful and kept us updated with news regarding this and during the delivery process. Good quality item received as well. Thank you!”

Helpful Report

Posted 1 month ago

Hello, Happy Monday and thanks for the stars and the great comments! What a great way to start our week :) Thanks for reaching out and telling us your thoughts. We really appreciate it. From, The Team @ Mogo Direct

Posted 1 month ago

“Recently purchased new chairs for our community centre and we are delighted with them, would definately recommend.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your kind words. What a great way to brighten up our Tuesday here at Mogo! We are absolutely delighted that you're happy with your new chairs. We're sure the community centre will make great use of them for years to come! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 1 month ago

“Great price, delivered within two days of ordering, great quality, all in all a great service.”

Helpful Report

Posted 1 month ago

Hello, We try really hard with every order so we are so happy to receive this great feedback. Sounds like a good result all round with the service and Basics by Mogo Folding Table fitting the bill. Thanks for getting in touch. From, The Team @ Mogo Direct

Posted 1 month ago

“Good product at a fair price and easy to deal with.”

Helpful Report

Posted 1 month ago

Hello, What a great succinct review! Thank you for awarding Mogo Direct 5 stars for our pricing and service! We appreciate you taking the time to reach out. From, The Team @ Mogo Direct

Posted 1 month ago

“Seema was very helpful and quick to respond to all my questions via email. delivery driver was helpful and phoned before as promised on day of delivery. we would defiantly order from mogo direct again”

Helpful Report

Posted 1 month ago

“Order was easily placed and delivery was prompt and on time. The item ordered was to our satisfaction.”

Helpful Report

Posted 1 month ago

“Quality of product very good (banqueting chair) Communication regarding delivery date very good. Only negative was that it was agreed that I would be contacted half an hour before delivery so i could get to the delivery point- this didn't happen and I was only called on arrival.”

Helpful Report

Posted 1 month ago

“Customer care is excellent. Always very very helpful.”

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Posted 1 month ago

“Ordered on Wednesday delivered on Friday. Exactly what was wanted. Could not ask for a better severvice. Thank you”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 1 month ago

“Excellent service thanks”

Helpful Report

Posted 2 months ago

Posted 1 month ago

“The chairs and trollies we purchased are robust”

Helpful Report

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with your recent purchase and that the chairs and trolleys are robust and to your expectations. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 1 month ago

“An Excellent company to deal with. Friendly accommodating staff. I'm very satisfied with the service and very delighted with the chairs I ordered. I would be very happy to reccommend Mogo Direct.”

Helpful Report

Posted 2 months ago

Good morning, Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that you had an excellent experience with Mogo Direct. It brings us immense joy to know that you are satisfied with the chairs you ordered. We strive to offer high-quality products that meet our customers' expectations, and your positive feedback reassures us that we are on the right track. Thank you for choosing Mogo Direct, and we look forward to assisting you again in the future. Warm regards, Mogo Direct Team

Posted 1 month ago

“I will recommend Mogo to anyone looking for event chairs, church chairs and office furniture. They are reliable and would deliver quality product.”

Helpful Report

Posted 2 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. Thank you so much for your 5-star rating of Mogo Direct! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. It means a lot to know that we have met your expectations in terms of quality and reliability. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Once again, thank you for your support and recommendation. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 1 month ago

“late shipment.”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for taking the time to provide your feedback on your experience with Mogo Direct. We appreciate your input and apologise for the inconvenience caused by the late shipment. At Mogo Direct, we strive to ensure that our customers have a seamless and positive experience throughout their journey with us. We understand that timely delivery is crucial and will work to ensure that this issue doesn't affect our customers going forward. Once again our apologies for any inconvenience caused. We hope to have the opportunity to serve you better in the future. Thank you for choosing Mogo Direct. Warm Regards, The Team @ Mogo Direct.

Posted 3 months ago

“Easy ordering process and fair pricing. Only reason not given 5 stars was from a managing expectations angle and is probably being over-pernickety but the confirmation email said I would be contacted by the dispatch team about delivery "to arrange a suitable delivery date with you". The next thing I received was an early morning text direct from DPD that the delivery would be made that day which luckily tied in with my plans so wasn't a problem, but it could have been. I would certainly use them again, it's just that I'm a stickler for businesses/people doing what they say they're going to, otherwise don't say it!”

Helpful Report

Posted 3 months ago

Good morning, Thank you for taking the time to provide feedback for Mogo Direct We are delighted to hear that you found our ordering process easy and our pricing fair. We appreciate your feedback regarding the confirmation email and management of expectations around the delivery. We apologize for the inconvenience caused to you. Customer satisfaction is our utmost priority and we understand the importance of honoring our promises. We appreciate your understanding and would like to assure you that we will use your feedback to work towards improving our process going forward. Thank you once again for choosing Mogo Direct. We look forward to serving you in the future, and please do not hesitate to reach out if you have any further feedback or queries. Warm regards, The Team @ Mogo Direct.

Posted 3 months ago

Mogo Direct is rated 4.6 based on 656 reviews