Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.72

4.7 Rating 1,072 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was having difficulty in identifying the correct part for a Neff kitchen appliance from the Neff website. Modern Living not only identified the correct part for me but provided an excellent service by sending to me very promptly and at a very reasonable price. I'd definitely use them again, and recommend them very highly.”

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Posted 6 years ago

Thank you. We are always happy to check before purchase as there are so many different codes which are pretty much the same. Many thanks.

Posted 6 years ago

“Very good service.”

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Posted 6 years ago

Very concise review :)

Posted 6 years ago

“The service and value-for-money from Modern Living is superb. Thank you. We have been renovating our new home and building a new kitchen. Over the past five months we have bought a lot of appliances and sadly only discovered Modern Living as we approach the end of the project. Had we known about the company before, we would have bought all our appliances from you not least because advice and support was only a phone call away when needed. Just brilliant!”

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Posted 6 years ago

Thank you for the nice review. We can't always be the cheapest (we try!), but we do try and offer good customer service and are just a phone call away.

Posted 6 years ago

“Excellent service, Excellent Price, rapid delivery - was out of stock and arrived earlier than expected, I'm very pleased :-)”

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Posted 6 years ago

“The Modern Living website experience was very straightforward and my product was delivered on time and with full tracking information. The package was in good condition when it arrived.”

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Posted 6 years ago

“Delivered on the expected date. Not yet fitted appliance hope to do do in next week or two”

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Posted 6 years ago

“Great product at a good price. The product I wanted was delayed, so they rang and offered me an alternative which I received within 48 hours. Great service.”

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Posted 6 years ago

“Great service. I would recommend Modern Living. They went out of the way to deliver a superb extractor fan with a very quick turn around.”

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Posted 6 years ago

“Even after a year if purchase the team (Craig) was able to assist and solve an issue - really good service”

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Posted 6 years ago

“I was trying to source a Bosch cooker hood. I got extremely good advice from Craig, the product came very quickly and the price was good. All in all I'm very pleased with my first transaction with Modern Living.”

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Posted 6 years ago

“Excellent service, next day delivery, arrived within the 2 hour time slot. Able to track where delivery van was and the number of the drop. Product exactly as expected. Highly recommended.”

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Posted 6 years ago

“A lot of customers are quick to complain when things go wrong when dealing with companies, but working in a service related industry myself I value when employees go the extra mile to help a customer. For that reason I’d like to highlight the great help Craig and Amreen have been today. I’ve had a damaged product delivered and these two have gone above and beyond to make sure I’ve got the replacement part despite me being an awkward customer! - Thanks again guys!”

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Posted 6 years ago

Thank you Ryan, but you really weren't awkward at all.

Posted 6 years ago

“Good price and speedy delivery 👍🏼👍🏼”

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Posted 6 years ago

Thank you so much. We hope to hear from you again in the future.

Posted 6 years ago

“Best price for the sink and tap from my searches. Quick response from customer service and delivered quickly. Would use again”

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Posted 6 years ago

Thank you AB, it was our pleasure.

Posted 6 years ago

“A very smooth purchase. Kept informed of delivery both by Modern Living and the courier company giving a delivery time slot which is good.”

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Posted 6 years ago

“Excellent product at an excellent price. Fast delivery. Will have no hesitation in using again. Thanks”

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Posted 6 years ago

Thank you, Andrea. We appreciate it.

Posted 6 years ago

“best price paid. arrived even quicker than expected. exceptional service would defiantly recommend”

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Posted 6 years ago

Thank you, Debra. We hope you consider us for the next purchase.

Posted 6 years ago

“Great service delivered the next day”

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Posted 6 years ago

Thank you very much. :)

Posted 6 years ago

“I had a couple of questions before purchase and I had prompt response from Modern Living. We are very pleased with the flooring.”

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Posted 6 years ago

“Everything was very easy from start to finish. I liked a product. I ordered it. I was kept informed of the delivery status. It with at my house 2 days later. Good communication and efficient. Just what you want when you order something online.”

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Posted 6 years ago

Excellent to hear Rahee. We are always trying to streamline the site and buying process - we want our product pages to have the information you need to be confident in what you are buying. Sometimes it's easier with items like Bosch appliances where the information is available everywhere, but items like the double drainers (which we think are great) we are always trying to tweak and improve. It's nice to get validation that we are progressing along the right lines.

Posted 6 years ago

Modern Living is rated 4.7 based on 1,072 reviews