Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.72

4.7 Rating 1,072 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was out of stock so Modern Living upgraded it to a higher spec product at no extra charge. Their communication was excellent throughout, delivery arranged for a day to suit me and delivery company then texted me on the morning with a two hour slot. Very happy with the service.”

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Posted 6 years ago

Thank you for the review. Similar to Michael's review below, we were caught out with a couple of orders for a microwave we were waiting on stock. We had another one in that would work for your installation, so were able to upgrade.

Posted 6 years ago

“Excellent service - was a problem wth damage to item was dealt with and replaced quickly.”

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Posted 6 years ago

Thank you - I'm pleased you found it resolved quickly and efficiently. If you don't mind I'll just expand on the issue as I don't want it to look like we send out faulty products! The hood you bought had a manufacturing fault - a scuff/discolouration on the finish. You contacted us quickly, sent pictures and we were able to get it picked up and replaced easily.

Posted 6 years ago

“Good communication. Delivered on time. Everything as described. I would recommend Modern Living”

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Posted 6 years ago

Thank you. We hope to deal with you again.

Posted 6 years ago

“Always very helpful and informative when I rang to get further info on their products. I ordered on line but they then rang me to arrange a convenient delivery date and the item was delivered exactly as agreed. Modern Living are a pleasure to do business with.”

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Posted 6 years ago

Thank you very much for your custom and the great review. It's much appreciated.

Posted 6 years ago

“Excellent & speedy service - highly recommended. Ordered my item before 1pm with standard delivery & it was delivered before lunchtime the next day by the manufacturer. Would definitely order with Modern Living again.”

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Posted 6 years ago

Thank you Mrs Collins. If we are honest, that was partly good timing and it fell perfectly into a delivery schedule, but we are happy to accept all the credit ;)

Posted 6 years ago

“Excellent products, fair prices and very friendly staff who kept us updated about the order progress. I'd use this company again.”

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Posted 6 years ago

Thank you very much. We try our best. :)

Posted 6 years ago

“Very helpful with info & delivery”

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Posted 6 years ago

Thank you so much and we hope we can help again in the future.

Posted 6 years ago

“Best price, swift delivery, great product, good packaging. The website is easy and payment handling and other features were just great. Normally I do not leave a feedback but I thought Modern Living and their team deserved to be appreciated for being professional.”

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Posted 6 years ago

Thank you very much for that, it's appreciated.

Posted 6 years ago

“I purchased a Bosch Dishwasher from Modern Living. My reason for choosing Modern Living was the price. It was one of the cheapest i had seen online and it was in stock with a quick delivery date. The communic!ion from them was brilliant. They contacted me to arrange a suitable delivery day,date and advised that the driver would call beforehand to give me an estimated time. The delivery was arranged for 5 days later and on the morning true to word the driver called and told me an expected time. The item was delivered on a pallet and I asked him to leave it in a suitable place, I was there for delivery. The Dishwasher was well packaged and protected and I had no issues at all. I would highly recommend them for your purchases.”

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Posted 6 years ago

Thank you so much for the lovely review. It's really appreciated.

Posted 6 years ago

“Excellent service. Ordered a Bosch cooker hood on Monday morning and it was delivered on Wednesday as promised. The price was extremely competitive too.”

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Posted 6 years ago

Thank you for taking the time to leave a review.

Posted 6 years ago

“Excellent customer service from the team (Craig and Amreen) both on telephone and on email. They resolved my queries immediately with a very positive attitude. I would certainly recommend. Thank you.”

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Posted 6 years ago

Thank you Mrs Holman, it's appreciated.

Posted 6 years ago

“Very good service. Answered our queries about the appliance & were very helpful. Ordered online, received email immediately confirming, then the following day, received a phone call to confirm we would be in on day of delivery. Had a phone call from delivery driver before drop off, to make sure we were in. All in all, excellent service.”

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Posted 6 years ago

Thank you so much. That's pretty much the textbook order and we aim for that every time.

Posted 6 years ago

“Bought a cooker hood. The one we wanted was out of stock and we were offered a higher spec model for the same price. Staff were extremely helpful and kept us updated. Goods arrived as agreed.”

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Posted 6 years ago

Thank you for the review. We had a great offer on a different island hood so were able to pass that on to you. I hope the new kitchen looks great.

Posted 6 years ago

“Great customer service. Went above and beyond what i could have expected. Would 100% use again. Product perfect and speedy delivery”

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Posted 6 years ago

Thank you Chris. The stars aligned slightly so our driver happened to be close to where the filters could be picked up from , but we're happy to take all the credit. :)

Posted 6 years ago

“Although you didn't have what I was looking for in stock you actually sourced it for me and got it to me in really quick time. Thanks for the help and speedy response”

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Posted 6 years ago

We try to do our best :) Thank you for taking the time to leave a review.

Posted 6 years ago

“Bosch grillplate ordered by phone with a very helpful lady and delivery as promised. Would definitely use Modern Living again.”

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Posted 6 years ago

Thank you for taking the time out to leave us a review. Happy grilling!

Posted 6 years ago

“An excellent company with fantastic service. Would highly recommend”

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Posted 6 years ago

Thank you Claire, we hope to deal with you again.

Posted 6 years ago

“Great price and service - ordered a Luxair cooker hood through the site and it was cheaper and arrived faster than if I had ordered through Luxair direct. Follow-up correspondence checking all ok was a nice touch. Will definitely use again.”

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Posted 6 years ago

Excellent to hear. Thank you very much!

Posted 6 years ago

“Bath came next day. Very good”

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Posted 6 years ago

Thank you for the review. Enjoy your new bath!

Posted 6 years ago

“This is my review as I did not receive an e-mail with link to do this. We ordered a CDA Built in single oven and were very pleased with price the appliance and the excellent service, quick free and prompt delivery on the day arranged, couldn't have asked for more, and the free gift and note from Amreen was a nice touch. Thank you”

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Posted 6 years ago

AMREEN! Why didn't you take the first line out when Mr Woodward asked you to help him with his review!!! Oh well....

Posted 6 years ago

Modern Living is rated 4.7 based on 1,072 reviews