Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,888 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 9th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots were oversized and I had to send them back, it’s been 2 weeks now and no refund.”

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Posted 8 months ago

“It is with much regret that I must write this very disappointing review about customer service. Your customer service is pathetic. I returned my order to Moda in Pelle on 18th September and it was delivered to the Moda in Pella on 19th September. I unfortunately have not received any refund. I have written twice to customer service and have not received as much as a response. Just a general generated email which say that your very busy and you would be in touch in 3 working days. I’m still waiting for your response”

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Posted 8 months ago

“Always deliver quickly and usually free. Size 37 always fit regardless of style. Great offers in the sale”

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Posted 8 months ago

“Definitely my favorite trainer’s!! So comfortable, Great quality, all at good price x”

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Posted 8 months ago

“Discovered Moda In Pelle a year ago. Have made numerous purchases. Delighted with all of them. Orders dealt with promptly.”

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Posted 8 months ago

“Lovely shoes. Great choice of all types of footwear. Ordering very simple . Delivery very quick.”

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Posted 8 months ago

“Very pleased with my lovely Silver shoes from Moda in Pelle. Ordered more than one for choice and the extra pair took a while to refund, but overall pleased with the service”

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Posted 8 months ago

“Haven't received order after a month....the courier you use have lost it.. .you are aware of this but are not contacting me, even after numerous emails. You are not accessible by phone so have not been refunded.....would not recommend purchasing from moda...”

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Posted 8 months ago

“Great experience from ordering to receiving.”

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Posted 8 months ago

“Excellent quality shoes and boots Good fit and very comfortable to wear . Really good reductions in the sales,never disappointing .”

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Posted 8 months ago

“Purchasing the majority of my footwear from Moda... my only issue is no half sizes! I have to buy a 6 and get a heel insert as the 5 can be small. Otherwise love love love ❤️”

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Posted 8 months ago

“So comfortable, lovely colour. Quick delivery”

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Posted 8 months ago

“Top quality footwear, easy and quick delivery”

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Posted 8 months ago

“One of my favourite places to find shoes of any style, great quality, comfort and sizing.”

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Posted 8 months ago

“Always fantastic quality and style and amazingly quick delivery”

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Posted 8 months ago

“Amazing quality shoes!”

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Posted 8 months ago

“Great shoes, amazing offers and really lovely packaging.”

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Posted 8 months ago

“I love these shoes, they are stylish, comfortable and I always receive compliments when I wear them.”

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Posted 8 months ago

“I love the huge choice available and the ease of ordering on-line. Fast delivery, always securely packaged. Highly recommend.”

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Posted 8 months ago

“I will happily give a review on the non appearance of my two orders. The fact Moda's customer service keeps sending me emails to submit a review, knowing full well that you have never sent me my purchases but happily took my money, is disgusting. Then make it even harder for customers such as myself to contact you or even get an acknowledgement from your company. How many customers are waiting; for a reply, for an apology, for a refund, for an explanation? Moda is fobbing off loyal customers. How dare you treat me and other loyal customers, whom have bought from MODA for many years, like we are a means to an end for you to cover your losses, as MODA is quite clearly in receivership.”

Helpful Report

Posted 8 months ago

Moda in Pelle is rated 4.7 based on 32,888 reviews