Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,676 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have shopped in moda in pelle for many years now the quality and styles are second to none and I always receive amazing reviews from then . I bought my hot pink and gold sandals for my daughters wedding but they will be coming out for years to come x”

Helpful Report

Posted 3 months ago

“Loved the trainers ...however one was noticeably different to the other. The stitching for the lace part on one of the trainers was about a 1 cm higher than the other so I returned to the leeds store. I was told it would take up to 10 working days for the refund ,when this hadn't been done I contacted customer service who said it would be done the following Monday. To be honest the refund timescale is ridiculous and if I didn't like the shoes so much I don't think I would order from moda again.”

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Posted 3 months ago

“Absolutely love Moda In Pelle, bought several boots and shoes, comfy and classy and always delivered quickly”

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Posted 3 months ago

“I have been a customer of Moda in Pelle for may years and can verify the high quality of their shoes and quick delivery.”

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Posted 3 months ago

“Moda in Pelle is my go to for shoes all year round. They are always well structured,good quality and most importantly: comfortable. Of my last 8 pairs of shoes purchased,7 have come from here,love their speedy delivery and if you do need to return,it's easy and hassle free.”

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Posted 3 months ago

“All footwear is vey fashionable and comfortable.”

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Posted 3 months ago

“Great service, sandals I brought are of good quality & very comfortable to wear.”

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Posted 3 months ago

“I found the website easy to use and was pleased that Mode in Pelle did half sizes. Unfortunately the trainers I ordered were too big and I had to return them. It took Moda in Pelle weeks to refund my money which I wasn't too happy about.”

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Posted 3 months ago

“Lovely choice of footwear and I’ve had some really good shoes over the years but this summers selection didn’t hit the mark for me. Also had to wait weeks for my refund after returning through one of your stores.”

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Posted 3 months ago

“Placed an order for two items from the sale of shoes, lovel both the items, they’re really comfortable and practical”

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Posted 3 months ago

“Good serivce! Quality products”

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Posted 3 months ago

“I have five pairs of shoes from the company they are so comfortable but also look so classy.”

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Posted 3 months ago

“Your service has been absolutely diabolical – you’ve held my shoes for 4 weeks and still not refunded me. I would never use your company again and I’ve shared my experience with others so they know how poor the customer service is.””

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Posted 3 months ago

“So comfy! I have sandals and boots and they are so soft and funky!!”

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Posted 3 months ago

“I’ve bought some really lovely boots and sandals from here. The only downside is the sizing can be variable so the cost of returns is a drawback to ordering multiple pairs to try.”

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Posted 3 months ago

“Love the design of Moda in Pelle Sneakers. They are immediately comfortable and due to the different styles and colours, can mix with anything. Would highly recommend.”

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Posted 3 months ago

“Beautiful shoes , from a beautiful presented online shopping, and also the shopping experience in Leeds in their Victoria quarters shop is beautiful”

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Posted 3 months ago

“This brand is the only brand I can feel comfortable ( and stylish) in since my foot surgery. I have about 12 pairs of trainers and sandals now which I can wear all day long - they are like walking on air and fully support my feet - love them”

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Posted 3 months ago

“The shoes I purchased are so comfortable and a great sale price The whole order, communication and delivery process was speedy and without complications Would definitely recommend”

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Posted 3 months ago

“I never wear shoes with heels or pointed toes and for my daughters wedding I tried many many pairs and these shoes not only looked fabulous and the quality exceptional, they were extremely comfortable and matched my outfit perfectly.”

Moda in Pelle 5 star review on 22nd August 2025

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Posted 3 months ago

Moda in Pelle is rated 4.7 based on 31,676 reviews