Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Moda in Pelle shoes. They are so comfortable and well made. The leather is so soft. They have shoe, boots ,sandals for every taste. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

“These are only the 2nd pair of Moda in Pelle shoes I have ever bought but I can tell you they won’t be the last. When I receive the sandals I loved them but was not sure jow comfortable they will be because of the “glittery too”. How wrong I was! They are gorgeous and very very comfortable. They were perfect for taking on holidays as they matched everything colourwise. I got lots of lovely comments the 1st time I wore them from people I didn’t know at the airport and ever since. Could walk in them and felt great in them!! Bravo Moda in Pelle!!”

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Posted 2 months ago

“Lovely shoes but not good fit for me ! Not happy that I am still waiting a refund having received the shoes back on the 19/08”

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Posted 2 months ago

“I have rated this review because, although my trainers were delivered promptly, I had to send them back which was acknowledged and I chose a refund. I was informed this would take 10 working days from 15th August and I am still waiting for my refund on 6th September.”

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Posted 2 months ago

“The 2 psi4rs of shoes I purchased were great. Just what I wanted in style snd size”

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Posted 2 months ago

“Amazing choice, love the shoes..thank you!”

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Posted 2 months ago

“Beautiful quality sandals, colour and texture very pretty. Very pleased with my purchase”

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Posted 2 months ago

“I like many of your other customers had to return a pair of sandals, and I am still waiting for a refund, your customer service is”

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Posted 2 months ago

“Love Moda in pelle, and have so many pairs, don’t wear anything else. Was disappointed in my last pair as one shoe was too small and one shoe was too big! Never had a chance to send them back as I was taken ill, so ended up keeping an unwearable pair of shoes. But usually they are spot on.”

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Posted 2 months ago

“Moda in Pelle have such a great variety of sandals, shoes, boots, trainers and accessories. The footwear is so comfortable and stylish and never goes out of fashion. They have great sales too which makes everything more affordable. They are always coming up with new ideas and styles. I have so many pairs of footwear, to say I'm addicted, is no exaggeration 😀”

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Posted 2 months ago

“Fabulous shoes,great quality last a long time.Overall great brand”

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Posted 2 months ago

“Great shoes, but sometimes a little narrow! Love the brand- very different styling.”

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Posted 2 months ago

“Recent purchase of 2 pairs of shoes, both lovely & so comfy, definitely recommend Moda In Pelle ♥️”

Moda in Pelle 5 star review on 5th September 2025

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Posted 2 months ago

“Delivery was prompt and the sandals are just as I hoped. Comfortable and stylish and were great for my holiday.”

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Posted 2 months ago

“The shoes are great, right now customer service is very poor. I took a pair of shoes back because they did not fit. I have waited nearly 4 weeks for a refund that should take up to 10 days!!! I am still waiting!!”

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Posted 2 months ago

“Excellent quality boots at very reasonable prices”

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Posted 2 months ago

“Good quality shoes and love the metallic colour as it's so versatile”

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Posted 2 months ago

“I ordered a pair of lovely shoes but they were too small. Returned them & ticked paperwork for a refund. Received an email from Nicola on the 12/8/25 to say you had received them back & did I want a refund or voucher. That it would be 10 workings days from them receiving parcrl on 12/ 8. I sent back an email on 13/8/25 to say a refund. Then received another email on 19/8/25 from Isabelle that I was in a que for a refund & would be completed in 10 working days . It is now the 4/9/25 & still no refund ! This is terrible customer service. If you send something back to next your refund is in your account with 5days. Anywhere else its less than 10days. Mode in pelle have had the return back since 12/8/25. Not impressed Ive brought from here before but luckily never had to return before. Reading bad reviews online about waiting on refunds i wish id known sooner as causing stress.”

Helpful Report

Posted 2 months ago

“Nice shoes. Appalling customer service. Purchased a pair of pink slip on’s over a month ago. Arrived in a battered box. Clearly a shop display pair as were very dirty underneath as though they had been worn, and you could see where the stickers had been removed. Paid for them to be returned, and I was assured they would be multiple checks before a replacement pair were sent out. 2nd pair arrived in an even worse condition. Contacted customer services and eventually got a standard response. I have emailed them 3 times and had no response. I would not recommend this company. Very poor.”

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Posted 2 months ago

“I have purchased several times from website and things have gone well however this time my return has been revived and refund has not been processed in the time they specify and communication has been difficult. I have requested my bank claim the refund due to no communication.”

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Posted 2 months ago

Moda in Pelle is rated 4.7 based on 31,673 reviews