Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,674 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a very long standing customer of Moda in Pelle purchasing on line or visiting your store in Chester always a pleasure as to design & quality.”

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Posted 2 months ago

“So pleased I found this company. I now have four pairs of flatform trainers. They are so comfy and can be worn for work or play. The trainers are well.made with an easy zip to help putting on. Colours last well and are super easy to clean”

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Posted 2 months ago

“Always a easy transaction and never been disappointed with quality of my shoes or bags!!”

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Posted 3 months ago

“I have so many moda shoes they are stylish comfortable and quality is second to none that is why I continue to buy from them”

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Posted 3 months ago

“I returned an item on 23/7/25 and have still not received a refund despite contacting you.Extremely disappointed with your service.”

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Posted 3 months ago

“I ordered sandals sadly had to return them to big they were good quality plenty of room”

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Posted 3 months ago

“This has to be the best company to buy shoes or boots from. Very happy with the service.”

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Posted 3 months ago

“I've bought two pairs of Bezzie boots and a pair of leather trainer. All fabulous quality. Free, quick delivery.”

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Posted 3 months ago

“I recently bought a pair of shoes in the sale. They were a style I had previously but with a lovely 3D flower added. Beautiful, comfortable shoe however sadly it had a fault. I spoke to customer service who had no hesitation in sorting out the issue. A special mention here for Leilani, she was friendly, polite and very professional in dealing with my call.”

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Posted 3 months ago

“Very quick delivery the service is perfect. Fell back in love with Moda In Pelle after walking into a shop in Chester. Lovely fashionable shoes and still has style and the sandals I bought are comfy Thank you”

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Posted 3 months ago

“Beautiful quality leather shoes and great customer service. I've bought quite alot of shoes and boots online and been delighted with them.”

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Posted 3 months ago

“Always so stylish, excellent quality & super comfy! Absolutely love Moda shoes! My go to place”

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Posted 3 months ago

“Lovely quality shoes which unfortunately had to be returned due to fit. After sales treatment disgraceful. After returning on the 29th July received an e-Mail saying that I would be refunded by the 20th August. Despite numerous e-mails ( replied by automated reply) and very frustrating ingnored telephone calls it is now the 27th of August and no signs of my refund.”

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Posted 3 months ago

“Moda In Pelle footwear is beyond a doubt the most comfortable and flattering. From low heeled boots, casual day wear to heels for that special occasion I would recomend Moda In Pelle. I bought the Bezzie boots in cream leather last winter and also the black and they have taken me through every season as they feel butter soft and can be worn with jeans and dresses for a boho look. I have had lots of compliments when out and about wearing my Bezzies! I needed a very stylish pair of silver heels for an upcoming celebration and once again Moda In Pelle had exactly what I needed. I actually only go to Moda In Pelle when looking for footwear as I am never disaapointed. I have very bad bunions therefore I have to be careful when choosing footwear but I know that I can find style and also comfort with every purchase. Thank you Moda In Pelle!”

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Posted 3 months ago

“Fat and easy process.Gorgeous shoes at a great price”

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Posted 3 months ago

“Beautiful sandals, leather is of great quality and buttersoft. True to size and look great dressed up with a summer dress or casual with jeans or shorts”

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Posted 3 months ago

“No refund in my account. Been waiting since 31st July. AVOID !!!”

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Posted 3 months ago

“Beautiful soft shoes, well packaged and quick delivery”

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Posted 3 months ago

“I’ve recently ordered boots, trainers and flat mules with Moda In Pelle, and they are now officially my new favourite shoe brand. Lovely quality leather…well made…and really comfortable! Everything you need in a shoe!”

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Posted 3 months ago

“Love the boots I ordered so much that I ordered three more pairs. Bought in the sale and combined it with a 3 for 2 code and it came out at a ridiculously good price. The only thing to note is that the sizing is wildly off. I am ALWAYS a size 4 and have been since I was 11 years old. I never wear any other size. When I ordered a size 4 in these boots, they were huge. I had to pay over £5 to return them and then ordered again in a size 3 and they fit perfectly. I guess my main annoyance is that the sizing is so far off and I had to pay so much for the return when I had no way of knowing that they were so far from fitting. The first pair I ordered that I returned were definitely returned by someone else too - they had creases where the shoe bends as you walk. They'd definitely been worn a few times to get that settled-in crease.”

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Posted 3 months ago

Moda in Pelle is rated 4.7 based on 31,674 reviews