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Moda in Pelle Reviews

4.7 Rating 31,321 Reviews
93 %
of reviewers recommend Moda in Pelle
4.7
Based on 31,321 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Moda in Pelle Reviews

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

This is my second pair of Orelie boots. They are so comfy and great quality. Love these boots.
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Posted 1 day ago
Absolutely gorgeous shoes as ever, so happy with the quality and price.
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Posted 2 days ago
Always received excellent service, delivering good quality and styles. I have recommended to friends too.
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Posted 2 days ago
The shoes are comfortable, attractive and well made. The website was easy to navigate and delivery was quick
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Posted 2 days ago
Great quality shoes, I have recommended family members, who also share the same testaments
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Posted 2 days ago
Very efficient service and shoes are fabulous
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Posted 2 days ago
Purchased a pair of shoes from Moda In Pelle that arrived and were faulty. Customer Services approved the return and item sent back three weeks ago. Still not been refunded ,two emails sent no reply to either. online chat not available and customer services not available to speak to on the phone. For premium shoes the service is terrible. I would like my refund please.
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Posted 2 days ago
Fantastic service as always from Moda In Pelle. I love their boots and always buy my winter boots from Moda. Stylish and sophisticated I just love your store and your winter boots ♥️
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Posted 2 days ago
Great quality footwear. Always easy to deal with. I am very pleased with my recent purchase of ladies white trainers.
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Posted 2 days ago
Goods were as seen on the website
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Posted 2 days ago
Love my new boots .the quality is amazing and are very comfy
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Posted 2 days ago
Very good quality and service
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Posted 2 days ago
I have many pairs of Moda in Pelle boots/trainers but lately the sizing is way off and more narrow fitting than they used to be. I'm not happy at all with my latest purchases. The first one being a beautiful pair of shoes which I had to return as even though they fitted my foot size, my heels were slipping out of them. Second was a pair of lovely long boots but when I noticed in the shop that they were badly marked with dirty looking marks I decided to order them online as there was only one pair in my size. I was going to order them myself at home but the assistant ordered them for me while I was in the shop. However, what I didn't realise was that by ordering them that way, I could only have an exchange or gift card and not a refund. I'm very dissatisfied because I had to return those as well and now I'm stuck with a gift card which I fear I may never use.
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Posted 2 days ago
These are beautiful suede boots. Love the side tassel . And really comfortable with a little heel
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Posted 2 days ago
Ordered shoes not sure of the quality however when they arrived speedily I opened the box I was delighted with my purchase. Shoes are different the fit is good and overall I am very hsppy and look forward to my next purchase 😃
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Posted 2 days ago
I ordered my gold trainers and they arrived within 2/3 days very pleased with them i now have 5 pairs of moda trainers and they last and last and clean up looking good as new
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Posted 2 days ago
The item I ordered and received was not the item advertised. I sent many emails to which I had no reply. I am still out of pocket for return costs. Will not be shopping with Mode in Pelle again or recommend them.
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Posted 2 days ago
Love the quality, choice and the great colours of your leather footwear! Have been a loyal customer and have many pairs of your sandals, trainers and boots. I’ve loved the design of some of your non leather goods but don’t find them to be very comfortable & expensive for synthetic. Most disappointing I returned a pair of boots to store nearly a month ago (the day after they delivered) & still haven’t received a refund. I had an apology on Oct 1st but still no refund some 12 days later !
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Posted 3 days ago
Shoes came on time. They are good quality soft leather. Easy to navigate website.
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Posted 3 days ago
my recent experience has been poor with moda in pelle. i have contacted via online chat message, email and contact telephone. still waiting on a response from the 30th september 2025. (supposedly they respond within 4days to any queries) online services need a rehaul proxess and procedures need to be updated.
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Posted 3 days ago
Moda in Pelle is rated 4.7 based on 31,321 reviews