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MODA Doors Reviews

4.1 Rating 1,650 Reviews

78 %

of reviewers recommend MODA Doors

Company Reviews

Product Reviews

4.1

Based on 1,650 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 12th April 2024

MODA Doors 5 star review on 2nd April 2024

MODA Doors 5 star review on 27th January 2024

Tina Summersgill

MODA Doors 5 star review on 26th January 2024

MODA Doors 5 star review on 12th January 2024

Lydia Dickinson

MODA Doors 5 star review on 15th December 2023

MODA Doors 5 star review on 15th December 2023

88

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my new front door fitted just before I moved in May 2017. 9 months later the veneer has started to warp and come away from the main skeleton of the door despite receiving 2 coats of good yacht varnish two months ago.”

Posted 6 years ago

“My builder gave me the wrong dimensions for one of the doors so had to exchange it, at a cost of £50. Can appreciate that the exchange incurred additional courier costs, but felt the £50 was a little steep. The courier messed up so they came to deliver the new door, but refused to pick up the exchange one. So I was several hundred out of pocket. Had to chase. Take another day off work to wait for the pick up. I'm still chasing to get the refund. It's really poor service and I'm so disappointed.”

Posted 6 years ago

“Late delivery> Processing my took about two weeks. One door was damaged. The doors are not very suitable for carpeted floors. The doors should have been routed to allow flush bolts to be fitted as those supplied restrict opening of the doors. No flush handles supplied which are essential to the operation of the doors.”

Posted 6 years ago

“Good look but bit bulky for sliding doors, so hard to fold and the delivery was a total chaos! No apology too! I had to chase the guys many times & pay the fitter as parts arrived at random days/times.”

Posted 6 years ago

“The doors were £192 said solid core was just compacted sawdust and glue inside , the door knob was a cheap plastic brown handle absolutely awful I expected much better from a well known online company”

Posted 6 years ago

“I'm still waiting for them to turn up but have not had any communication about a delay!”

Posted 6 years ago

“The door handles were very poor quality,I emailed Atlantic handles and they said the crystals are supposed to be of set, I have made enquirys and they should be in straight lines, which I am not very pleased.”

Posted 6 years ago

“I e mailed that the builder was having a problem. Sent pictures to Thom. Rang when I got no response. Was told I would get a call back. Instead I got an e mail saying no one at Moda could help. Thom was contacting the manufacturer and would get back to me. That was Thursday . Heard nothing since.”

Posted 6 years ago

“Ordered my doors on the 3rd and still haven't recived them 2 weeks later, been told it will be Monday, so fingers crossed and I'll leave another review then reference the doors”

Posted 7 years ago

“We are still awaiting delivery of door ?”

Posted 7 years ago

“You asked us for a review before the doors were even dispatched. I had an email saying that the courier was trying to get in touch, I couldn't understand why this was a problem but clarified the phone number - still no call. We contacted you and you said that it was up to the courier....... Hope to see the doors tomorrow then we can write a review of the actual product and hopefully give you a better rating!”

Posted 7 years ago

“My builder had to shave a fair bit off bottom of one of the doors because it was wider than the top!”

Posted 7 years ago

“When the doors were unpacked (delivered 4.15pm 16/11/16 all were damaged either by items dropped on them or the grooves not painted /polished I have had to send photos of the damage and repaired one myself I am awaiting 3 of 4 replaced and chased again today and no one has come back to me yet to let me know when the replacements will be with me ?. I have been dealing with a guy called tom who said he woulld let me know what is happening. I must add without this damage and unfinished works the doors are of good quality and it is a shame that with a little quality control this could have been avaoided I own a large joinery company and was shocked that doors of this finish were allowed to be sent out in this condition.”

Posted 7 years ago

“The double doors I purchased were not square and the joining lips at the centre meant that the doors were not flush when closed. Unimpressed is an understatement. I would not recommend these doors to any one else as a result”

Posted 7 years ago

Hi Graham, Sorry to hear that. We have not had this issue before with our doors and we would of course swapped the doors over for you if you had contacted us about this. Best Wishes Samantha

Posted 7 years ago

“Ordering process very slick but had to chase to find delivery date and then door arrived unexpectedly without warning or arrangement. Strange experience and not very customer centric.”

Posted 8 years ago

“Have not received door for over a week and they have cancelled delivery due to no vans , whole day waisted £200 in earnings lost”

Posted 8 years ago

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MODA Doors is rated 4.1 based on 1,650 reviews