Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,734 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a great help for me. Having my first bath after my complete hip replacement”

Helpful Report

Posted 8 months ago

Thank you so much, Patricia Peachey, for sharing this wonderful and personal milestone! We are absolutely thrilled to hear that our product "Was a great help for me" for having your first bath after your complete hip replacement. That feeling of safety and comfort during such a major step in your recovery is the best possible news we could receive. We wish you all the very best with the rest of your healing! Thanks From The Mobility Smart Team

Posted 8 months ago

“Great service and quick delivery with excellent communication”

Helpful Report

Posted 8 months ago

Thank you for this excellent feedback! We are thrilled to hear you received "Great service" and that your delivery was quick. It's fantastic to know we kept you informed with excellent communication throughout the process. We appreciate your kind words! Thanks From The Mobility Smart Team

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We are absolutely thrilled to hear that you experienced "Excellent service" from our team. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“Excellent service with very quick, safe delivery. My son is very pleased indeed with his new kitchen prep station. His original one was getting to look a bit shabby and scratched but he’s used it for well over three years several times a day. He is now more able with his food preparation and said he is now more careful. It’s a truly invaluable aid for him.”

Helpful Report

Posted 8 months ago

Thank you so much, Stella Wood, for this truly wonderful and detailed review! We're delighted you experienced "Excellent service" with "very quick, safe delivery." We're so pleased to hear your original prep station lasted "well over three years, several times a day." But the best part is knowing your son is "very pleased indeed" with his new one and is "more able with his food preparation." Hearing you call it a "truly invaluable aid for him" is the highest compliment we could receive. Thanks From The Mobility Smart Team

Posted 8 months ago

“Very efficient, quick delivery. Bought mobility chair, very comfortable and good quality”

Helpful Report

Posted 8 months ago

Thank you so much, Leo Gould, for this fantastic feedback! We are thrilled to hear that the entire experience was "Very efficient" and that you received "quick delivery." We're especially pleased to know you found your new mobility chair "very comfortable and good quality." That's the perfect result! Thanks From The Mobility Smart Team

Posted 8 months ago

“Excellent product, service also excellent”

Helpful Report

Posted 8 months ago

Victoria Trenhaile Excellent product, service also excellent

Posted 8 months ago

“Very quick and reliable service”

Helpful Report

Posted 8 months ago

Thank you so much, Lee Danczuk, for this great feedback! We are delighted to hear you experienced "Very quick and reliable service." That consistency is exactly what we strive for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Super quick service, perfect thanks.”

Helpful Report

Posted 8 months ago

Thank you so much, Graham Loft, for this fantastic feedback! We are thrilled to hear you experienced "Super quick service." We appreciate your kind words and are delighted everything was "perfect"! Thanks From The Mobility Smart Team

Posted 8 months ago

“Excellent item exceedingly strong with great shock absorption Quick delivery great value”

Helpful Report

Posted 8 months ago

Thank you for this fantastic feedback! We're thrilled to hear you received an "Excellent item" and were happy with the Quick delivery and great value. We are especially pleased you highlighted the quality—that the item is "exceedingly strong with great shock absorption" is wonderful to hear! Thanks From The Mobility Smart Team

Posted 8 months ago

“Easy to set up and use”

Helpful Report

Posted 8 months ago

Thank you so much, Janine Anderson, for your wonderful feedback! We're thrilled to hear you found the item "Easy to set up and use." That ease of operation is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“The Putnam’s leg raiser is a great buy. It is large but it does the job. Have had it a week and there is already a noticeable difference in my ankles - and legs. Am delighted with this product. It IS expensive but worth the money.”

Helpful Report

Posted 8 months ago

Thank you so much, Alison Arnold, for this fantastic and helpful review! We are absolutely delighted to hear that the Putnam’s leg raiser is a "great buy." It’s wonderful that, after only a week, you’ve noticed a "noticeable difference in my ankles - and legs." That kind of practical improvement is why we love this product! We appreciate your honest feedback that while it may be "expensive," you feel it is "worth the money." Thanks From The Mobility Smart Team

Posted 8 months ago

“Very good set up service and delivery”

Helpful Report

Posted 8 months ago

Thank you so much, Stephen Conn, for this excellent feedback! We're delighted to hear that you found the entire process—the "set up service and delivery"—to be "Very good." That smooth experience is exactly what we strive for! Thanks From The Mobility Smart Team

Posted 8 months ago

“I ordered a pair of elbow protectors. It was well packaged and dispatched promptly and arrived in a good condition! Quality is top class! I highly recommend this company!”

Helpful Report

Posted 8 months ago

Thank you for this absolutely wonderful review! We are so pleased to hear you are satisfied with your new elbow protectors. It's fantastic to know the package was well packaged and that the item arrived in a good condition thanks to being dispatched promptly. Best of all, hearing that the Quality is top class! is amazing feedback. We truly appreciate your high recommendation! Thanks From The Mobility Smart Team

Posted 8 months ago

“Very speedy delivery”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We're thrilled to hear you experienced "Very speedy delivery." Getting your order to you quickly is always a top priority for us! Thanks From The Mobility Smart Team

Posted 8 months ago

“Great service.Product as described”

Helpful Report

Posted 8 months ago

Thank you so much, Lawrence Pepperrell, for your excellent feedback! We're delighted to hear you received "Great service" and that the "Product [was] as described." Accuracy and great service are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Very pleased indeed.”

Helpful Report

Posted 8 months ago

Thank you so much, Neil Holbrook, for your fantastic feedback! We are "Very pleased indeed" to hear that you are happy with your purchase and service. Thanks From The Mobility Smart Team

Posted 8 months ago

“Parcel arrived on time. Easy to assemble. Instructions are more than suitable and all staff are happy in using it. Patient is happy and comfortable as we can multi use the car for commade and shower, without having to hoist multiple times.”

Helpful Report

Posted 8 months ago

Thank you so much, Richard Tarrant, for this fantastic and detailed review! We are absolutely thrilled to hear that the parcel arrived on time and was easy to assemble. It’s wonderful that the instructions are more than suitable and that your staff are happy using it. Most importantly, we're overjoyed that the patient is happy and comfortable and that you can multi use the chair without having to hoist multiple times. That makes a significant difference to everyone's quality of life! Congratulations on your service. Thanks From The Mobility Smart Team

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We are absolutely thrilled to hear that you experienced "Excellent service" from our team. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“we've ordered a few things from Mobility Smart for my husband, including ferrules and a folding shower seat for a bathroom refit. There is always a good selection of items to choose from, a ranger of prices to suit. The site is easy to navigate and ordering easy. Items arrive quickly and are well packaged. Simply - a great service”

Helpful Report

Posted 8 months ago

Thank you so much, Pamela Johnson, for this wonderful and detailed review! We are absolutely thrilled to hear that you have ordered a "few things" from us over time, including ferrules and that important folding shower seat for your bathroom refit. Your feedback is fantastic across the board: a good selection and range of prices, an easy site to navigate and order from, and items that arrive quickly and are well packaged. We couldn't ask for better confirmation that we are providing "Simply - a great service." Thanks From The Mobility Smart Team

Posted 8 months ago

“Delivery was on time and product excellent and as described”

Helpful Report

Posted 9 months ago

Thank you for this excellent feedback! We're thrilled to hear your Delivery was on time and that the product [was] excellent and as described. That speed and accuracy is exactly what we strive for! Thanks From The Mobility Smart Team

Posted 8 months ago

Mobility Smart Limited is rated 4.7 based on 1,734 reviews