Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,734 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“went to your store on portrack lane, stockton, to view the bath chairs lifts, got a very good demo from the friendly staff, they could not do enough for us and we said thank you very much and left, 5 stars treatment :-)”

Helpful Report

Posted 9 months ago

Dear Sylvia Roberts, Thank you so much for taking the time to leave such a wonderful 5-star review! We truly appreciate your kind words about the excellent service you received. However, after checking your order number for the Bellavita Bath Lift White, we noticed that the purchase was made online via the Mobility Smart website. We also want to clarify that we don't currently have a physical store location on Portrack Lane, Stockton. It seems you may have visited a different retailer that also supplies mobility products. While we're happy you had a great experience with helpful staff elsewhere, we want to make sure you know your online purchase was directly with Mobility Smart. We're delighted you're happy with the product you ordered! If you have any questions about your Bellavita Bath Lift or your online order, please don't hesitate to contact us directly. Thanks again for your feedback. From The Mobility Smart Team

Posted 8 months ago

“Worth every penny. Very well made . My husband feels 100% saver getting in and out of the bath. It as improved his quality of life.”

Helpful Report

Posted 9 months ago

Thank you so much for this truly wonderful and powerful review! We are absolutely thrilled to hear that the item was "Worth every penny" and that your husband now feels "100% safer getting in and out of the bath." That feeling of safety and confidence is what we aim for, and knowing it has "improved his quality of life" is the most meaningful feedback we could ever receive. We're also delighted you noted it was "Very well made." Thanks From The Mobility Smart Team

Posted 8 months ago

“The items arrived within a few days and were as ordered.”

Helpful Report

Posted 9 months ago

Thank you so much, Andrea Griffiths, for your feedback! We're delighted to hear that your items arrived within a few days and were as ordered. That speed and accuracy is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 8 months ago

“Super fast depatch, great communication”

Helpful Report

Posted 9 months ago

Thank you for this excellent feedback! We're thrilled to hear you experienced "Super fast dispatch" from our team. We know that communication is key, so we're delighted you were happy with our "great communication" as well. We appreciate your kind words! Thanks From The Mobility Smart Team

Posted 8 months ago

“The scooter arrived when it was supposed to and we are very satisfied.we would definitely use them again and recommend to others”

Helpful Report

Posted 9 months ago

Thank you so much, Eileen Walker, for this wonderful feedback! We are thrilled to hear that the scooter arrived when it was supposed to and that you are "very satisfied" with your purchase. That reliability is key, and we're delighted to know you would definitely use [us] again and recommend to others. That's the highest compliment we could receive! Thanks From The Mobility Smart Team

Posted 8 months ago

“Great service. Arrived on time and well packaged. The pillow I ordered ( Royal rest in memory foam) was recommended by my chiropractor. The best night's sleep I've had in a long time and no neck pain on waking up. Superior to other well known brands such as Tempur & Otty. Lage range in store catalogue online with lots of ideas for back health. Would use again now I've discovered this store.”

Helpful Report

Posted 9 months ago

Thank you so much for this incredible and detailed review! We are absolutely thrilled to hear you had a Great service experience, with your order arriving on time and well packaged. But the best news is your feedback on the Royal Rest memory foam pillow! Knowing it was recommended by your chiropractor and has given you the "best night's sleep I've had in a long time" with "no neck pain" is fantastic. We are so proud to hear you find it superior to other well-known brands. We're glad you discovered us and appreciate your kind words about our large range of back health ideas. We look forward to being your go-to! Thanks From The Mobility Smart Team

Posted 8 months ago

“arrived day after ordering. Up the next day- excellent!”

Helpful Report

Posted 9 months ago

Thank you so much, Ian Strachan, for this fantastic feedback! We're absolutely thrilled to hear your item arrived the day after ordering. That speed is what we aim for, and knowing you were "Up the next day" is even better! Excellent! Thanks From The Mobility Smart Team

Posted 9 months ago

“Absolutely delighted with the home helper trolly, easily constructed and sturdy”

Mobility Smart Limited 5 star review on 6th November 2025

Helpful Report

Posted 9 months ago

Thank you so much, Kathy Skelly, for your wonderful review! We are "Absolutely delighted" to hear how pleased you are with the home helper trolley. It's fantastic to know you found it easily constructed and that it is sturdy. That combination of ease and reliability is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 9 months ago

“I ordered some new brushes for my mobility scooter, Mobility Smart had them in stock at a reasonable price, Paid for delivery and they arrived the day after I had ordered them, which was a lot quicker than the estimated delivery time,”

Helpful Report

Posted 9 months ago

Thank you so much, Roderick Cutler, for this fantastic feedback! We're thrilled we could help you get your mobility scooter back on the road quickly. We're delighted we had the new brushes in stock for you at a reasonable price. Getting them to you the day after you ordered is great news—we're so pleased we beat the estimated delivery time! That speedy service is what we aim for. Thanks From The Mobility Smart Team

Posted 9 months ago

“My kettle came i am really pleased with it makes making a drink a lots easier, came within a week .”

Helpful Report

Posted 9 months ago

Thank you so much, Pauline Wheat, for your wonderful feedback! We are thrilled to hear you are "really pleased with it" and that your new kettle is making a drink "a lot easier" for you. That ease of use is the most important thing! We're also delighted it arrived quickly, "within a week." Thanks From The Mobility Smart Team

Posted 9 months ago

“Mobility Smart were very attentive and knowledgeable, the battery was delivered very quickly”

Helpful Report

Posted 9 months ago

Thank you so much, Lisa Comley-burke, for this fantastic feedback! We are thrilled to hear that our team was "very attentive and knowledgeable" when helping you. We know how critical it is to get batteries quickly, so we're also delighted the item was "delivered very quickly." We appreciate you letting us know about your positive experience! Thanks From The Mobility Smart Team

Posted 8 months ago

“⭐️⭐️⭐️⭐️⭐️ Front wheels ordered, front wheels arrived, and my power chair is now gliding around like it’s on a red carpet. Mobility Smart kept me updated, delivery was quick, and the whole process was painless — which is exactly how wheelchair parts should be! Huge thanks for the support and the smooth service. Anyone who relies on their chair knows how stressful broken bits can be, so having a company that sorts things without drama is a breath of fresh air. Much appreciated! – Marie Dudley (the now very mobile one)”

Helpful Report

Posted 9 months ago

Thank you so much, Marie Dudley, for this incredible 5-star review! We are absolutely thrilled to hear that your power chair is now "gliding around like it’s on a red carpet." That is the best mental image we could ask for! We know firsthand how stressful broken bits can be when you rely on your chair, so we're delighted we could sort things out without drama. We're pleased you found the process quick, painless, and that we kept you updated. Huge thanks for your kind words! Thanks From The Mobility Smart Team

Posted 9 months ago

“Mobility smart are great 🙂 just what we needed at a very reasonable price.”

Helpful Report

Posted 9 months ago

Thank you so much, Charlotte Thorne, for this lovely feedback! We are thrilled to hear you think Mobility Smart is "great 🙂" and that we had "just what we needed" for you. It's fantastic to know you found your purchase at a "very reasonable price." We appreciate your support! Thanks From The Mobility Smart Team

Posted 9 months ago

“Inner tube was exactly the one I needed and arrived quickly”

Helpful Report

Posted 9 months ago

Thank you for this great feedback! We are thrilled to hear the inner tube was exactly the one you needed and that it arrived quickly. Getting those specific parts right and delivered fast is what we aim for! Thanks From The Mobility Smart Team

Posted 9 months ago

“Swift delivery well pleased with my purchase”

Helpful Report

Posted 9 months ago

Thank you so much, Cathryn Mckay, for your wonderful feedback! We're thrilled to hear you are "well pleased with my purchase" and that the delivery was "Swift." We appreciate you taking the time to let us know! Thanks From The Mobility Smart Team

Posted 8 months ago

“Perfect proud d exactly what was needed. It blended well and is discreet.”

Helpful Report

Posted 9 months ago

Thank you so much, Julia Donnelly, for your excellent feedback! We're thrilled to hear you received the "Perfect product" and that it was "exactly what was needed." It’s fantastic to know the item blended well and is discreet. That's a key feature we strive for, and we appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 9 months ago

“From ordering to very swift delivery I was kept up to date with the whole process which gave peace of mind and reassurance”

Helpful Report

Posted 9 months ago

Thank you so much, Martin Bartlett, for this great feedback! We are thrilled to hear you were happy with the whole process, from ordering to very swift delivery. We know that clear communication provides peace of mind, so we're delighted you felt kept up to date throughout. That reassurance is a key part of our service! Thanks From The Mobility Smart Team

Posted 9 months ago

“Mobility Smart are an excellent company. I have had many good experiences with them. Always helpful if you have any query too.”

Helpful Report

Posted 9 months ago

Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that you consider Mobility Smart an "excellent company" and that you've had "many good experiences" with us. We're especially pleased to know our team is "Always helpful" when you have a query. That consistent, friendly support is something we pride ourselves on. Thanks From The Mobility Smart Team

Posted 9 months ago

“Excellent cushion , very good quality . Prompt delivery . Very pleased”

Helpful Report

Posted 9 months ago

Thank you so much, Shirley Ivil, for this excellent feedback! We're thrilled to hear you received a "very good quality" cushion and that you are "Very pleased" with your purchase. We're also delighted you noted the Prompt delivery! We appreciate you letting us know. Thanks From The Mobility Smart Team

Posted 9 months ago

“An excellent solution for our tiny bathroom and super swift delivery, thank you so much Mobility Smart. Would highly recommend for anyone needing things to help make their days a bit better!”

Helpful Report

Posted 9 months ago

Thank you so much, Hetal Patel, for this wonderful review! We are absolutely delighted that we were able to provide an "excellent solution" for your tiny bathroom. That speed and efficiency is what we aim for, so we're thrilled with your mention of "super swift delivery." We truly appreciate your high recommendation for anyone needing aids to "make their days a bit better!" Thanks From The Mobility Smart Team

Posted 9 months ago

Mobility Smart Limited is rated 4.7 based on 1,734 reviews