Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,702 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a couple of batteries for a wheelchair and they arrived, well packaged, the next day. Very satisfied and will use them again.”

Helpful Report

Posted 3 months ago

Thank you for your review, Colin Tute! We are pleased to hear that your wheelchair batteries arrived safely and so quickly. We know how important it is to stay mobile, so we make fast, secure delivery a top priority. We look forward to helping you again in the future! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very fast delivery and item packed well. My dad hasn't used it yet.”

Helpful Report

Posted 3 months ago

Thank you for your review, Dawn Dean! We are pleased to hear that your order arrived quickly and was well-packaged. We hope that once your dad is ready to use it, the item meets all his expectations and makes things a little easier for him. Thanks From The Mobility Smart Team

Posted 3 months ago

“The item is excellent quality and delivered super quickly. Would highly recommend this seller.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Judith Shade-smith! We are so pleased to hear that you are happy with the quality of your item and our "super quick" delivery. Your recommendation means a lot to the whole team here at Mobility Smart. Thanks From The Mobility Smart Team

Posted 3 months ago

“Thank you for the purchase it arrived well packaged and it came on time there is no issue with the package so I rate your company great service so I will order more goods in the future you can be sure of that so hop to contact you again with a view to purchase more equipment so thank you for your service moonston1955.”

Helpful Report

Posted 3 months ago

Thank you for the glowing 5-star review, Michael Austin! We are so pleased to hear that your order arrived safely and on time. It’s a real boost for our team to know that you are already planning your next purchase with us—we truly value that kind of loyalty. We look forward to being of service to you again very soon! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent transaction and peace of mind. Delivery was on time.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Larry Humphreys! We are so pleased to hear that your transaction gave you peace of mind. Ensuring that our deliveries are on time and our customers feel supported is a top priority for us. We appreciate your business! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very good service. Exactly what I wanted. Ordered on Saturday arrived on the following Tuesday.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review! We are pleased to hear that your order arrived exactly as expected and so quickly. We aim to process weekend orders as fast as possible to get them to our customers by the start of the week, so it's great to see that Tuesday arrival hit the mark for you. Thanks From The Mobility Smart Team

Posted 3 months ago

“It's really made a difference lot less pain”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Elizabeth Haines! We are so incredibly happy to hear that your purchase has helped reduce your pain. Improving your comfort and daily quality of life is exactly why we do what we do. Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent service with prompt delivery.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Steve Moody! We are pleased to hear that you experienced excellent service and that your order arrived promptly. We aim for efficiency with every delivery, so it’s great to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 3 months ago

“Easy website to order from. Fast reliable service. Quality products. Would definitely recommend Mobility Smart”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, DONNA FORD! We are delighted to hear that you found our website easy to use and were happy with the speed of our service. Providing quality products and a reliable experience is what we strive for every day. Thank you for your recommendation! Thanks From The Mobility Smart Team

Posted 3 months ago

“Had a problem with Royal Mail losing my package,so phoned company and was answered within a minute and a replacement was posted out.Fantastic Customer Service.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review! We are so sorry that Royal Mail lost your original package, but we are glad we could get a replacement out to you so quickly. We know how frustrating delivery issues can be, so we make it our priority to answer the phones fast and solve the problem right away. We appreciate your patience and your kind words about our service! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent quality hot water bottle for my mum with a 2 year warranty.”

Helpful Report

Posted 3 months ago

Thank you for your 5-star review! We are so glad to hear that you’re happy with the quality of the hot water bottle for your mum. We choose our products carefully to ensure they are safe and reliable, so it’s great that the 2-year warranty gives you that extra peace of mind. Best wishes to your mum! Thanks From The Mobility Smart Team

Posted 3 months ago

“We recently bought a electric wheelchair from you ,the staff at the garstang show room were very friendly,and helpfull as always.”

Helpful Report

Posted 3 months ago

Thank you for the lovely review, Adele Ormrod! It’s wonderful to hear that you had another great experience with us. Our Garstang team loves helping customers find the perfect fit, and we’re so glad they could assist you with your new electric wheelchair. We hope it’s making a fantastic difference to your mobility! Thanks From The Mobility Smart Team

Posted 3 months ago

“Arrived quickly and very usable long handled brush and comb for mum. Thanks mobility smart will order again soon”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Claire Drake! We are so pleased to hear that the long-handled brush and comb are working well for your mum. It’s often these simple, practical items that make the biggest difference in daily comfort. We look forward to your next order and thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Great sturdy large step with 2 handles bought for elderly parents to use for conservatory. It was a little late posting had to wait for additional handle. I emailed mobility smart who received my message and responded quickly to then say they are waiting for handle and they will inform me when shipped. It arrived quickly after that. Well packed and easy to assemble.”

Mobility Smart Limited 5 star review on 24th April 2026

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, SHARON COOPER-WESTHEAD! We are so glad to hear the large step is providing a sturdy and safe solution for your parents' conservatory. We appreciate your patience while we waited for that additional handle to arrive; we always prefer to keep our customers informed so there are no surprises. It’s wonderful to know you found it easy to assemble and that our team’s communication hit the mark. Best wishes to your parents! Thanks From The Mobility Smart Team

Posted 3 months ago

“very good parts fast postage cheers”

Helpful Report

Posted 3 months ago

Cheers for the 5-star review, Mike Paxton! Glad to hear you were happy with the parts and the speed of the postage. We try to get our orders out the door as quickly as possible so you can get back on the move. Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent service. Wheelchair exactly as expected. Very happy user”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Joan Moore! We are absolutely delighted to hear that you are a "very happy user." Providing wheelchairs that meet our customers' exact expectations is what we strive for, and we’re so glad we could help. Enjoy your new wheelchair! Thanks From The Mobility Smart Team

Posted 3 months ago

“Easy ordereing prompt delivery and friendly messages”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Penny Durgan! We are so pleased to hear that you found the ordering process easy and enjoyed our "friendly messages." We believe a little bit of kindness goes a long way, and we’re glad we could get your order to you promptly! Thanks From The Mobility Smart Team

Posted 3 months ago

“Easy to use website with good information. Great value for money.Very happy with bath lift. Excellent company as it actually has telephone numbers to contact them.”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Lynne Land! We are so pleased to hear that you are happy with your new bath lift and found our website easy to navigate. We truly believe in being there for our customers, so we make sure our phone lines are always open for anyone who prefers a real conversation. It’s wonderful to know that this personal touch made a difference to you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Service was great and the item purchased come undamaged and in great condition. No complaints. Thanks”

Helpful Report

Posted 3 months ago

Thank you for the 5-star review, Christopher Ellam! We are pleased to hear that your item arrived in great condition and that you were happy with the service. Our team takes great care in handling and shipping, so it’s wonderful to know we hit the mark. Thanks From The Mobility Smart Team

Posted 3 months ago

“Paramedics used one last time I fell. Was easy to inflate and put me in a safe sitting position. As I fall often my husband thought it was a good idea to have one at home as he hasn't the strength anymore to pick me up. I haven't had to use my lifter as yet but at least now I have the right safe equipment to help.”

Helpful Report

Posted 3 months ago

Thank you so much for sharing your story. We are incredibly glad that we could provide you and your husband with that much-needed peace of mind. It is wonderful that you now have the same professional equipment the paramedics use right in your own home. We hope you don’t have to use the lifter often, but knowing it’s there to keep you both safe and take the physical strain off your husband is what matters most. Wishing you both all the very best. Thanks From The Mobility Smart Team

Posted 3 months ago

Mobility Smart Limited is rated 4.7 based on 1,702 reviews