Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,089 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,089 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use and order. Super fast delivery. Wasn't expecting to get it as quick as it ordered between Christmas and New Year. Good Comms every step from ordering to shipping. Many thanks”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We are thrilled to hear that you found our website easy to use and were impressed with our delivery speed. We are especially glad we could get your order to you so quickly between Christmas and New Year! We always strive to provide good comms every step of the way, and we truly appreciate your support. Thanks From The Mobility Smart Team

Posted 1 month ago

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We are thrilled to hear that you found our website easy to navigate and were impressed with our delivery speed during the busy festive period. > We always strive to keep our customers informed every step of the way, and we truly appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

Thank you for your review, Joan Hawkins! We are delighted to hear that you received very good service from our team. We strive to provide a positive experience for all our customers, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Delighted. Brilliant item, love the look and it is much lighter than my previous one. Love the design and colour, all in all. 5*”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Nicole Middleton! We are delighted to hear that you are so happy with your purchase. It’s great to know that you love the design and colour, and that the lighter weight is making a positive difference compared to your previous model. We aim to provide items that are both stylish and practical! Thanks From The Mobility Smart Team

Posted 1 month ago

“I had a broken wheel on my wheelchair 2days before Christmas , I rang smart mobility at midday and orderd a new wheel which arrived the filling morning can’t thank them enough for the 1st class service would highly recommend them to anyone .”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, John Ashcroft! We are so pleased we could help you out of a difficult situation. Having a broken wheel 2 days before Christmas is never ideal, so we are thrilled our team could get a replacement to you by the following morning. Thank you for your recommendation and for choosing us for your 1st class service! Thanks From The Mobility Smart Team

Posted 1 month ago

“I would like to thank Mobility smart for the very good service. From the moment I placed the order to the delivery it was a totally perfect service”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We are so pleased to hear that you experienced a totally perfect service from start to finish. We take great pride in ensuring the process from placing the order to delivery is as smooth as possible, and we truly appreciate your kind words and thanks! Thanks From The Mobility Smart Team

Posted 1 month ago

“Fantastic device well made and accurate good health extra.”

Helpful Report

Posted 1 month ago

Thank you for your review, Frank Allan! We are delighted to hear that you find your new purchase to be a fantastic device. It is great to know that you are happy with how well made and accurate it is. We aim to provide high-quality items that serve as a good health extra for our customers! Thanks From The Mobility Smart Team

Posted 1 month ago

“It feels very sturdy and the color you can buy them in is really good, the delivery was also very quick would definitely recommend.”

Mobility Smart Limited 5 star review on 6th January 2026

Helpful Report

Posted 1 month ago

Thank you for your review, Dorothy Moss! We are so pleased to hear that you find your purchase to be very sturdy and that you are happy with the really good color options available. It is also great to know that you experienced very quick delivery. We truly appreciate your recommendation and are glad we could provide exactly what you were looking for! Thanks From The Mobility Smart Team

Posted 1 month ago

“This is a great company to deal with, loads of stock of absolutely everything you would need. Also a fast and friendly service and delivery. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Terence Foy! We are delighted to hear that you find us a great company to deal with. We work hard to maintain loads of stock so our customers can find everything they need in one place. It is also great to know you enjoyed our fast and friendly service and delivery. > Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent Service and Quick Delivery”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you received Excellent Service from our team. We know how important it is to get your items promptly, so we are glad you experienced our Quick Delivery as well! Thanks From The Mobility Smart Team

Posted 1 month ago

“the "step" we needed was found on your website where others nid not have! excellent fast service, very pleased.”

Helpful Report

Posted 1 month ago

Thank you for your review, Paul Burgess! We are delighted that you found the "step" you needed on our website when others didn't have it in stock. We pride ourselves on our wide range of products and providing an excellent fast service, so we are very pleased that we could help you find exactly what you were looking for! Thanks From The Mobility Smart Team

Posted 1 month ago

“Think you are very good.”

Helpful Report

Posted 1 month ago

Thank you for your kind review, Dianne Jamieson! We are delighted to hear that you think we are very good. We strive to provide the best possible service to all our customers, so your positive feedback means a lot to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“The item I ordered was dispatched the same day and arrived very quickly. Notifications were sent. The product was exactly as it was described and of good quality.”

Helpful Report

Posted 1 month ago

Thank you for your review, George Silvester! We are delighted to hear that your item was dispatched the same day and arrived very quickly. We are glad our notifications kept you updated and that the product was exactly as described and of good quality. We aim for transparency and speed with every order! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good quality grip tester at a good price and delivered quickly.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you are happy with your good quality grip tester. We aim to provide effective tools at a good price, so we are pleased that we could get this to you delivered quickly. We appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Item delivered swiftly and wil certainly be using Mobility Smart again in future.”

Helpful Report

Posted 1 month ago

Thank you for your review, Maurice James! We are delighted to hear that your item was delivered swiftly. It is fantastic to know that you will certainly be using Mobility Smart again in the future. We look forward to being of service to you next time! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great company. Easy to order and quick delivery. Well packaged and good quality item. Very happy with Mobility Smart.”

Helpful Report

Posted 1 month ago

Thank you for your review, Belinda Mccann! We are delighted to hear that you are very happy with Mobility Smart. It is great to know that you found it easy to order and that your item arrived with quick delivery and was well packaged. We strive to provide good quality items with every order! Thanks From The Mobility Smart Team

Posted 1 month ago

“Fantastic. So impressed with the quick delivery.”

Helpful Report

Posted 1 month ago

Thank you for your review, Carolaine O! We are so pleased to hear you had a Fantastic experience with us. We are glad you were so impressed with the quick delivery—getting our products to our customers as fast as possible is a top priority for us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Superfast delivery even over the Christmas period. Great instructions included so easy to follow and set up etc.”

Helpful Report

Posted 1 month ago

Thank you for your review, Carolaine O! We are delighted to hear you experienced Superfast delivery, especially as we know how busy the Christmas period can be. We are also glad you found the instructions easy to follow for your set up. We aim to make our products as user-friendly as possible, so it is great to know this was helpful! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very easy to set up and has a light so you can see the time in the dark. I wear ear plugs so can't hear a normal alarm this under my pillow on vibrate has been a game changer. Wakes me up it's loud also.”

Helpful Report

Posted 1 month ago

Thank you for your review, Clair Colbourn! We are so pleased to hear that your new alarm has been a game changer for you. It is wonderful to know that the vibrate function under your pillow works perfectly even when wearing ear plugs, and that the light feature is helpful for checking the time in the dark. We are glad we could help make your mornings a little easier! Thanks From The Mobility Smart Team

Posted 1 month ago

“Just what I needed , very fast delivery, thank you.”

Helpful Report

Posted 1 month ago

Thank you for your review, Sue Hall! We are so pleased to hear that your order was just what you needed. It is also great to know you were happy with the very fast delivery. We aim to get our products to our customers as quickly as possible! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,089 reviews