Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,085 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,085 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and received the product the same week. Great communication from order to delivery. Would highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for your review, Jayshree Vadgama! We are delighted to hear that you found it very easy to order and received your product so quickly. We place a high priority on providing great communication from the moment you order until it arrives at your door, so it is wonderful to know this was reflected in your experience. Thank you for the high recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very pleased with purchase, it was very quick arriving too!”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you are very pleased with your purchase. We know how important it is to get your items promptly, so we are glad to hear it was very quick arriving too! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordered two grab rails dispatched very quick excellent quality would order from them again”

Helpful Report

Posted 1 month ago

Thank you for your review, Kevin Groves! We are delighted to hear that your two grab rails were dispatched so quickly and that you are happy with the excellent quality. Knowing that you would order from us again is the best feedback we could ask for! We look forward to being of service to you in the future. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service and delivery. Have not used the unit yet .”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you experienced excellent service and delivery. > We hope that when you do come to use the unit, it meets all your expectations. If you have any questions once you’ve set it up, please don't hesitate to reach out! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great quality goods for a fraction of the price”

Helpful Report

Posted 1 month ago

Thank you for your review, Jennifer Hobbs! We are delighted to hear that you are happy with the great quality of your goods. We work hard to provide high-standard products at a fraction of the price, so it is wonderful to know that you feel you received such excellent value. We truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good product arrived when said. Have bought other items in the past excellent service”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that your order arrived exactly when promised and that you are happy with the product. As a returning customer, we truly appreciate your continued support. It’s wonderful to know we have maintained our excellent service across all the items you have bought from us in the past! Thanks From The Mobility Smart Team

Posted 1 month ago

“WEBSITE EASY TO USE AND GOOD PRICING OF PRODUCTS. I REQUIRED TO EMAIL IN CONNECTION WITH A SMALL ISSUE. I RECEIVED AN ACKNOWLEDGEMENT IMMEDIATELY AND A FURTHER EMAIL CONFIRMING REPLACEMENT PART ON WAY ONLY ONE DAY AFTER MY COMMUNICATION. EXCELLENT CUSTOMER SERVICE.”

Helpful Report

Posted 1 month ago

Thank you for your review, Kirsteen Dunbar! We are delighted to hear that you found our website easy to use and our pricing competitive. We take great pride in our excellent customer service, so it is wonderful to know that our team resolved your issue so efficiently, with a replacement part sent out just one day later. We are always here to help if you need anything else! Thanks From The Mobility Smart Team

Posted 1 month ago

“Couldn't ask for better service!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We are thrilled to hear that you couldn't ask for better service. > Our team works hard to provide the best possible experience for our customers, and it is wonderful to know we met that goal for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“The order of the 8 inch bath seat was delivered quickly, and was well packed. The seat itself is sturdy and well made, and assembly is easy to do with well layed out instructions. Would gladly order other products from this company in the Future.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that your 8 inch bath seat arrived quickly and well packed. It is great to know that you found the seat sturdy and well made, and that the instructions made assembly easy for you. Knowing that you would gladly order from us again in the future is the best compliment we could receive! Thanks From The Mobility Smart Team

Posted 1 month ago

“Having looked at various bath lifts, we opted for the Bellavita. The price was quite reasonable and the item was delivered very promptly. The manual is comprehensive.”

Helpful Report

Posted 1 month ago

Thank you for your review, Annette White! We are so pleased that you chose the Bellavita bath lift after your research and that you found the price reasonable. It is great to know the delivery was prompt and that you found the manual comprehensive and easy to follow. Thank you for following us on Instagram as well—it’s lovely to stay connected with our customers there! Thanks From The Mobility Smart Team

Posted 1 month ago

“This Helping Hand sponge on a stick is a perfect adaptation for washing feet and ankle - especially if bending is a problem. Perfect service.”

Helpful Report

Posted 1 month ago

Thank you for your review, Brian Thomas! We are delighted to hear that the Helping Hand sponge is working out so well for you. It’s a fantastic, simple tool for making daily tasks easier, especially when bending is a challenge. We are so pleased we could provide a "perfect service" to match! Thanks From The Mobility Smart Team

Posted 1 month ago

“VERY NICE ITEM DELIVERED NEXT DAY VERY GOOD...HOWEVER THE DOWNFALLS ARE...THE WAY YOU PRICE IT MAKE IT LOOK CHEAPER THAN IT IS....UNTIL YOU READ SMALL PRINT PRICE NOT INCLUSIVE OF VAT...PLUS DELIVERY CHARGE NOT EXPLAINED PROPERLY EITHER...ONCE YOU GO TO CHECKOUT EXPECTING TO PAY A FIGURE.....YOU FIND IT HAS GONE UP BY AROUND £8 TO £10...SO BASICALLY IMPRESSED WITH ITEM BUT NOT THE WAY IT IS ADVERTISED ...............”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Stuart Solomons. We are very pleased to hear you are happy with the item and our next-day delivery service. We sincerely apologize for the confusion regarding the pricing. Because many of our customers qualify for VAT Relief due to chronic illness or disability, we display prices exclusive of VAT so those eligible can see their final cost. We try to make the VAT and delivery information as clear as possible before the checkout, but we appreciate your feedback and will look at how we can make this even more transparent for our customers. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service thank you”

Helpful Report

Posted 1 month ago

Thank you for your review, Andrew Holder! We are delighted to hear that you experienced excellent service from us. We truly appreciate you taking the time to share your feedback and look forward to being of service to you again! Thanks From The Mobility Smart Team

Posted 1 month ago

“Mobility Smart were excellent. Ordered a Hand Dynamometer and it arrived quickly. Product seems to be excellent and reliable and easy to use (to a non medical professional)”

Mobility Smart Limited 5 star review on 12th January 2026

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found our service excellent and that your Hand Dynamometer arrived so quickly. It is great to know that you find the product reliable and easy to use as a non-medical professional. We aim to provide high-quality equipment that is accessible to everyone, so we truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“I have used mobility smart several times now, find their prices very resonable, items are great and postage etc quick. More than happy to use again”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Mavis Hiseman! It is fantastic to hear that you have used Mobility Smart several times now. We are so pleased that you consistently find our prices reasonable and our delivery quick. Knowing that you are more than happy to use us again is the best feedback we could ask for! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service. The order arrived quickly and on the date arranged. Good packaging and no damage.”

Helpful Report

Posted 1 month ago

Thank you for your review, Jennifer Bianco! We are delighted to hear that you experienced very good service and that your order arrived exactly on the date arranged. We take great care with our packaging to ensure everything arrives in perfect condition, so it’s wonderful to know your items reached you safely. Thanks From The Mobility Smart Team

Posted 1 month ago

“I would recommend this seat to anyone, easy to use easy to clean, and parts easy to purchase. Brilliant alround.”

Helpful Report

Posted 1 month ago

Thank you for your review, Judith Lee! We are delighted to hear that you would recommend this seat to anyone. It is great to know that you find it easy to use and clean, and that having spare parts available gives you extra peace of mind. Thank you for the "brilliant all-round" feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“excellent service delivered on time. good price and easy to put up. very impressed/”

Helpful Report

Posted 1 month ago

Thank you for your review, Carole Henshaw! We are delighted to hear that you received excellent service and that your order was delivered on time. It is great to know that you found the item to be a good price and easy to put up. We love hearing that our customers are very impressed with their experience! Thanks From The Mobility Smart Team

Posted 1 month ago

“Fast service and excellent products.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you experienced fast service and are happy with our excellent products. We strive to provide the best quality and efficiency for all our customers, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Comfortable to wear all day”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found your item comfortable to wear all day. Comfort is a top priority for us when selecting our products, so it is wonderful to know that this has met your needs so well. Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,085 reviews