Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,127 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the "step" we needed was found on your website where others nid not have! excellent fast service, very pleased.”

Helpful Report

Posted 2 months ago

Thank you for your review, Paul Burgess! We are delighted that you found the "step" you needed on our website when others didn't have it in stock. We pride ourselves on our wide range of products and providing an excellent fast service, so we are very pleased that we could help you find exactly what you were looking for! Thanks From The Mobility Smart Team

Posted 2 months ago

“Think you are very good.”

Helpful Report

Posted 2 months ago

Thank you for your kind review, Dianne Jamieson! We are delighted to hear that you think we are very good. We strive to provide the best possible service to all our customers, so your positive feedback means a lot to our team! Thanks From The Mobility Smart Team

Posted 2 months ago

“The item I ordered was dispatched the same day and arrived very quickly. Notifications were sent. The product was exactly as it was described and of good quality.”

Helpful Report

Posted 2 months ago

Thank you for your review, George Silvester! We are delighted to hear that your item was dispatched the same day and arrived very quickly. We are glad our notifications kept you updated and that the product was exactly as described and of good quality. We aim for transparency and speed with every order! Thanks From The Mobility Smart Team

Posted 2 months ago

“Good quality grip tester at a good price and delivered quickly.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear that you are happy with your good quality grip tester. We aim to provide effective tools at a good price, so we are pleased that we could get this to you delivered quickly. We appreciate your feedback! Thanks From The Mobility Smart Team

Posted 2 months ago

“Item delivered swiftly and wil certainly be using Mobility Smart again in future.”

Helpful Report

Posted 2 months ago

Thank you for your review, Maurice James! We are delighted to hear that your item was delivered swiftly. It is fantastic to know that you will certainly be using Mobility Smart again in the future. We look forward to being of service to you next time! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great company. Easy to order and quick delivery. Well packaged and good quality item. Very happy with Mobility Smart.”

Helpful Report

Posted 2 months ago

Thank you for your review, Belinda Mccann! We are delighted to hear that you are very happy with Mobility Smart. It is great to know that you found it easy to order and that your item arrived with quick delivery and was well packaged. We strive to provide good quality items with every order! Thanks From The Mobility Smart Team

Posted 2 months ago

“Fantastic. So impressed with the quick delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review, Carolaine O! We are so pleased to hear you had a Fantastic experience with us. We are glad you were so impressed with the quick delivery—getting our products to our customers as fast as possible is a top priority for us! Thanks From The Mobility Smart Team

Posted 2 months ago

“Superfast delivery even over the Christmas period. Great instructions included so easy to follow and set up etc.”

Helpful Report

Posted 2 months ago

Thank you for your review, Carolaine O! We are delighted to hear you experienced Superfast delivery, especially as we know how busy the Christmas period can be. We are also glad you found the instructions easy to follow for your set up. We aim to make our products as user-friendly as possible, so it is great to know this was helpful! Thanks From The Mobility Smart Team

Posted 2 months ago

“Very easy to set up and has a light so you can see the time in the dark. I wear ear plugs so can't hear a normal alarm this under my pillow on vibrate has been a game changer. Wakes me up it's loud also.”

Helpful Report

Posted 2 months ago

Thank you for your review, Clair Colbourn! We are so pleased to hear that your new alarm has been a game changer for you. It is wonderful to know that the vibrate function under your pillow works perfectly even when wearing ear plugs, and that the light feature is helpful for checking the time in the dark. We are glad we could help make your mornings a little easier! Thanks From The Mobility Smart Team

Posted 2 months ago

“Just what I needed , very fast delivery, thank you.”

Helpful Report

Posted 2 months ago

Thank you for your review, Sue Hall! We are so pleased to hear that your order was just what you needed. It is also great to know you were happy with the very fast delivery. We aim to get our products to our customers as quickly as possible! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great service, delivered fast, good price”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear that you received Great service and that your order was delivered fast. We always aim to provide our products at a good price, so we are pleased that you were happy with the value and speed of our service! Thanks From The Mobility Smart Team

Posted 2 months ago

“Pleased with the product and service the product was sent out really quickly and qood quality”

Helpful Report

Posted 2 months ago

Thank you for your review, Susan Shaw! We are so pleased with the product and service you received. It is great to hear that your order was sent out really quickly and that you are happy with the good quality of the item. We aim to provide top-tier service every time! Thanks From The Mobility Smart Team

Posted 2 months ago

“I am very pleased with the Mobility Smart. Its very comfortable. The service I got was excellent. Thank you.”

Helpful Report

Posted 2 months ago

Thank you for your review, Sandra Hawkett! We are so pleased to hear that you are very happy with your purchase and that you find it very comfortable. Providing excellent service is our top priority, and we truly appreciate your kind words. It was a pleasure being of service to you! Thanks From The Mobility Smart Team

Posted 2 months ago

“I found the website easy to navigate, as was the purchasing of my product. Communication was good and my product was delivered well packaged and on time.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear that you found our website easy to navigate and the purchasing process straightforward. It is also great to know that our communication met your expectations and that your product arrived well packaged and on time. We aim for a seamless experience from start to finish! Thanks From The Mobility Smart Team

Posted 2 months ago

“A1 service from these guys”

Helpful Report

Posted 2 months ago

Thank you for your review, Darren Butcher! We are delighted to hear that you received A1 service from our team. Providing top-quality service is what we strive for, so we truly appreciate you taking the time to share your positive experience! Thanks From The Mobility Smart Team

Posted 2 months ago

“Saw what was exactly needed. Good price and despatch was quick. Received exactly as described. Many thanks! 😊”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted that you found exactly what was needed on our site at a good price. It is great to hear that despatch was quick and the item was exactly as described. We really appreciate the kind words and the 😊! Thanks From The Mobility Smart Team

Posted 2 months ago

“Was ordered and within two working days my product was delivered by Royal Mail excellent service from the company”

Helpful Report

Posted 2 months ago

Thank you for your review, Jacqui Welch! We are delighted to hear that your product was delivered by Royal Mail within two working days. Providing excellent service and ensuring a fast turnaround is a top priority for us, and we are so pleased we could get your order to you so quickly! Thanks From The Mobility Smart Team

Posted 2 months ago

“Very happy with this service”

Helpful Report

Posted 2 months ago

Thank you for your review, Ian Smelt! We are delighted to hear that you are Very happy with this service. Our team strives to provide the best possible experience for our customers, so we truly appreciate your positive feedback! Thanks From The Mobility Smart Team

Posted 2 months ago

“Does gthe job thanks”

Helpful Report

Posted 2 months ago

Thank you for your review! We are glad to hear that the product does the job for you. We aim to provide practical solutions that work exactly as they should, so we appreciate you taking the time to let us know! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent customer service. I bought a Knee scooter. Arrived less than 24hours from placing order. Great telephone support. 5*”

Mobility Smart Limited 5 star review on 5th January 2026

Helpful Report

Posted 2 months ago

Thank you for your review, JANE KEENAN! We are thrilled to hear you received Excellent customer service when purchasing your Knee scooter. Getting your order to you in less than 24 hours is a fantastic result, and we are so glad you found our telephone support helpful as well. Thank you for the 5* rating! Thanks From The Mobility Smart Team

Posted 2 months ago

Mobility Smart Limited is rated 4.7 based on 1,127 reviews