Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,073 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a talking watch. I was a good price and arrived quite quickly. Only a couple of small problems. I obviously couldn't set it up myself due to sight impairment and my son had a lot o trouble with it. He managed to do it but it took a long time. Also, it is for a ladies wrist but it is quite tight on me. I don't usually have a problem with size as I my writs are firmly average. Anyone with slightly above which size wrists could have a problem?.”

Helpful Report

Posted 4 weeks ago

Thank you for your review, Pamela Young. We are glad the watch was a good price and arrived quickly, but we are sorry to hear about the difficulties with setup and sizing. We appreciate the feedback regarding the strap length and the setup process; we will certainly share these comments with our product team to help improve our descriptions for future customers. If the watch remains uncomfortable to wear, please do reach out to our customer service team to see how we can assist you further. Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very happy with the stool ,it is what we wanted to help in the shower. Thank you”

Helpful Report

Posted 4 weeks ago

Thank you for the feedback, Barry Farndon! We are so happy to hear that you are pleased with the stool and that it’s providing the help you need in the shower. Safety and comfort are so important, so we’re glad we could provide exactly what you were looking for. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“item required was out of stock for a considerable amount of time,but once back in stock my order was processed and sent out to me very quickly.I would definately use Mobility again and would readily recomend them.”

Helpful Report

Posted 1 month ago

Thank you for your patience and for the great review, Edward Groves! We are sorry that the item was out of stock for a while, but we are so glad we could get it processed and delivered quickly once it arrived. Knowing that you would definitely use us again and recommend us means a lot to the whole team. Thank you for sticking with us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Ordered it on a 1-2 day delivery but got misplaced by the delivery company so turns out they found it and I got it on day 3. All the correspondence and communication were brilliant from mobility smart from start to finish gave me a refund on the postage and ordered part was terrific. Overall very good 😊”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review, George Craven! We are so sorry for the delay caused by the courier, but we are glad our team could keep you updated and put things right with a postage refund. It’s great to hear that the part itself is terrific and that you were happy with our communication. We really appreciate your patience and your "very good" rating! Thanks From The Mobility Smart Team

Posted 1 month ago

“The chair manages to hide its true purpose quite well. The one thing I have against is that the price is too high”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Bimalvir Sabarwal! We are glad to hear that you appreciate the discreet design of the chair and that it blends into your home well. We understand your concerns regarding the price; we strive to offer products that combine high-quality materials with specialised functionality to ensure longevity. We truly value your honest feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Prompt, Efficient Service. Item Received with Thanks.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We are delighted to hear that you found our service prompt and efficient. > Ensuring our customers receive their items quickly and smoothly is a top priority for us, so we appreciate you letting us know it arrived safely. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Bought 2 for my mother and sister. They said that the best thing about these sticks is the fact they don't keep dropping them the second the let go of them.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are so glad to hear that both your mother and sister are finding the walking sticks so helpful. There is nothing more frustrating than a stick constantly falling to the floor, so it’s wonderful to know that these are providing that extra bit of convenience and independence they need. We appreciate you choosing Mobility Smart for your family! Thanks From The Mobility Smart Team

Posted 1 month ago

“Nothing wrong with product but I got the 8" one and it it's too low”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Lynda Green. We are glad to hear you were happy with the quality of the product, but we are sorry to hear the 8" version wasn't quite the right height for you. We want to make sure you have the perfect fit—please feel free to contact our customer service team, and we would be more than happy to help! Thanks From The Mobility Smart Team

Posted 1 month ago

“Although not used yet, this item was recommended by a good friend whose has one fot her husband. In fact one of the items was a replacement for him.”

Helpful Report

Posted 1 month ago

Thank you for your review, Sue Schneider! It is the highest compliment to us when our products are recommended by friends. We are so pleased that your friend has found the item useful enough for her husband to request a replacement, and we hope you find it just as helpful once you have the chance to use it. Please don't hesitate to reach out if you need anything at all! Thanks From The Mobility Smart Team

Posted 1 month ago

“Well packed and quickly deliverd”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that your order arrived well packed and was quickly delivered. Ensuring your items arrive safely and promptly is a top priority for us, so we truly appreciate you sharing your experience! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy and clear detials of product. Quick delivery and product was just as described. Good value for money.”

Helpful Report

Posted 1 month ago

Thank you for your review, Derek Dunford! We are delighted to hear that you found our product details clear and easy to understand. It is great to know that your order arrived quickly and was exactly as described. We strive to offer our customers good value for money, so we truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Company fine but courior (DHL) unprofessional. Simply dumped package on doorstep with no attempt to ring doorbell or knock”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Gillian Watt. We are glad to hear that you found our company service to be fine, but we are very sorry to learn about the unprofessional experience with DHL. This is certainly not the standard of service we expect from our couriers. We will be raising this directly with DHL to ensure they improve their delivery attempts and respect our customers' property. We appreciate you bringing this to our attention. Thanks From The Mobility Smart Team

Posted 1 month ago

“if i need something get intouch ,”

Helpful Report

Posted 1 month ago

Thank you, Alan Hunter! We really appreciate the loyalty. Please do get in touch whenever you need something—our team is always here and happy to help you find the right mobility solutions. We look forward to hearing from you again soon! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service all round”

Helpful Report

Posted 1 month ago

Thank you for your review, Valda Bate! We are delighted to hear that you experienced very good service all round. > We aim to make every part of the process—from ordering to delivery—as smooth as possible, so it is wonderful to know we met your expectations. Thanks From The Mobility Smart Team

Posted 1 month ago

“Good service and very quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you were happy with our good service and very quick delivery. It is great to know you’ve found us on Instagram too! We love connecting with our customers there and sharing our latest updates. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very reliable and prompt service”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found our service to be very reliable and prompt. We aim to provide a dependable experience for all our customers, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to install”

Helpful Report

Posted 1 month ago

Thank you for your review, George Clark! We are delighted to hear that you found your item easy to install. We aim to provide products that are straightforward and user-friendly, so we truly appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Sturdy product, visually good, reasonably priced. Packaging, instructions and delivery good.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found the product sturdy, visually good, and reasonably priced. We take great pride in ensuring our packaging, instructions, and delivery meet high standards, so it is wonderful to know that everything was to your satisfaction. Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good product which is helping us a lot”

Helpful Report

Posted 1 month ago

Thank you for your review, Myra Pendleton! We are so pleased to hear that you have a very good product that is helping you a lot. Knowing that our products make a real difference in our customers' lives is the best feedback we can receive. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Prompt and efficient service. The product does what it should do.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are pleased to hear that you experienced a prompt and efficient service from us. It is great to know that the product does what it should do and meets your expectations. We aim to provide reliable items alongside a smooth delivery process! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,073 reviews