MiniFridge.co.uk Reviews

Name: MiniFridge.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.48

4.5 Rating 5,473 Reviews

88 %

of reviewers recommend MiniFridge.co.uk

4.5

Based on 5,473 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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MiniFridge.co.uk 5 star review on 4th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As yet the item has not been received. Jeff Carpenter”

Helpful Report

Posted 5 years ago

“I recently ordered an iceQ 32 Litre Electric Cool Box. It arrived on time but the dimension on the website were wildly different from the actual box. I had chosen that particular model because I knew it would fit into a space dedicated to a cold box, in my van. This one now does not fit. On calling the company I was told that due to a high level of calls I would be better to email. I did and was sent a job number and informed that they would get beck to me within 2 working days. No they didn't. Reading recent posts I suspect something is happening that is not promising. Poor customer service.”

Helpful Report

Posted 5 years ago

“Never been so stressed out by a company in my life. Firstly they failed to tell me my item I ordered was out of stock and waited until I chased my order, I then selected a different colour which was fine but then they sent me the completely wrong item. The driver refused to take it back with him so I was stuck with it for days. They then refused to send the item I actually ordered out until they had collected the incorrect item (which is fairly difficult to arrange for someone who works 8-4.30 mon-fri). I booked a day off work so the item could be collected and it was never picked up. It was then picked up a week ago (finally) and I have had to chase my refund THREE times. I’ve phoned this company 3 times today chasing my refund as nothing seems to be happening. Very slow customer service, nobody bothers to apologise, all very blunt and rude. Failing to understand how a company can have such poor customer service?? (Still awaiting my refund by the way)”

Helpful Report

Posted 5 years ago

“I’m still waiting for the item I ordered to be delivered , suppose to be next day delivery I’ve tried calling 4 times got cut off 3 times and just left hanging on the line which constantly went back to the switchboard which gave you same options again , I didn’t talk to anyone just went round in circles a waste of time , so far not good customer service .”

Helpful Report

Posted 5 years ago

“Ordered my mini fridge for next day delivery as it was for my daughter’s birthday gift! Her birthday is today and still haven’t received my order. Very disappointed in this service i did try to contact the company and leave a message but it wouldn’t let me submit. Really do hope I receive my order very soon or i will be wanting a full refund not happy with the service and customer service was dreadful”

Helpful Report

Posted 5 years ago

Good Afternoon, I can confirm the product you have ordered is currently only available on pre-order, This information is clearly displayed on our website before checkout. The estimated delivery is week commencing 3rd August. You will be contacted nearer the time to arrange delivery, any issues with this please contact help@sixty.co.uk.

Posted 5 years ago

“Not received and abscence of any customer service”

Helpful Report

Posted 5 years ago

Hi Shirley, I can confirm the product you have ordered is currently only available on pre-order, This information is clearly displayed on our website before checkout. The estimated delivery is week commencing 20th July. You will be contacted nearer the time to arrange delivery, any issues with this please contact us, help@sixty.co.uk.

Posted 5 years ago

“It’s Been 10 days and I haven’t received my minifridge yet? No updates on a delivery either. Disappointed.”

Helpful Report

Posted 5 years ago

Hi Talha, I can confirm the product you have ordered is currently only available on pre-order, This information is clearly displayed on our website before checkout. The estimated delivery for this item is week commencing 28th September. You will be contacted nearer the time to arrange delivery, any issues with this please contact help@sixty.co.uk.

Posted 5 years ago

“This company is nothing short of disgusting just about the worst company I have dealt with in all my life. Customer service is zero, impossible to contact by phone and 2 days for email reply if they bothered to reply at all, more than a week for delivery of WRONG ITEM and after contacting them again another week just to be told my item was not in stock. the item was ordered for my grandsons 18th birthday. I am 70 yrs old (a shielded person) not being able to leave the house and I had to deal on line and I thought I was dealing with a reputable company. after the many emails passing backwards and forwards I am truly disgusted with this company. the only thing they got right was to give me a refund as requested. K Gallagher.”

Helpful Report

Posted 5 years ago

“No delivered yet.”

Helpful Report

Posted 5 years ago

“You sent the wrong item”

Helpful Report

Posted 5 years ago

“I have been scammed the fridge looks nothing like what it was displayed to be and is a lot smaller than also displayed and just to top it off it’s the wrong colour that I ordered!”

Helpful Report

Posted 5 years ago

Your review is very concerning to us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Instead of sending me this,I suggest you go read & investigate TICKET REFERENCE:138145”

Helpful Report

Posted 5 years ago

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately

Posted 5 years ago

“I was expecting this on the 28th of June !!!! As ordered on the 27th next day delivery ☹️ . Then was informed 2 weeks later was out of stock ??? And I will receive it on the 20th July ??? . It hasn't arrived so will have a refund please!!!”

Helpful Report

Posted 5 years ago

Thank you for your comments. I can see the product you ordered is currently only available on pre-order, I have sent you a private message to get this matter resolved for you.

Posted 5 years ago

“Very poor Placed an order, said next day delivery with orders placed before 3pm, which I had . Heard nothing for 3 days. Got back in touch ( can only email as no one answers the phone) & received an email stating there was none in stock until next month & that I should have received an email, which I didn't . Just wasted my time as I wouldn't have placed an order if I'd known . No communication & trying to cancel it , but different ppl replying , saying now not in stock etc. Total joke , incompetence”

Helpful Report

Posted 5 years ago

Thank you for your honest review. I’m sorry to hear of the issues you've had with your order, I have sent you a private message to get this matter resolved for you.

Posted 5 years ago

“No communication about where my order is..now saying out of stock. Should not have taken order”

Helpful Report

Posted 5 years ago

“I ordered a ice maker on the 25th June , said next day delivery + I've still not received it , my emails won't send + I've received no emails to say item as been dispatched etc , very very disappointed in the service , won't be ordering from here again , let's hope i receive my ice maker machine soon 🤬🤬”

Helpful Report

Posted 5 years ago

“I cannot review your ice maker as I’ve still not received it. It was ordered 25/6/2020”

Helpful Report

Posted 5 years ago

Hi Beverley, Thank you for your comments, the product you ordered is currently on pre-order, we would like to ask for you to please review our services once you have received your item.

Posted 5 years ago

“Ment to be next day delivery still waiting”

Helpful Report

Posted 5 years ago

“Have not received it nor any notification from couriers. Their office closed over weekend so tracking useless.”

Helpful Report

Posted 5 years ago

“Due to fact that I thought it was next day delivery but three days later still not recieved my item.”

Helpful Report

Posted 5 years ago

MiniFridge.co.uk is rated 4.5 based on 5,473 reviews