MiniFridge.co.uk Reviews

Name: MiniFridge.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.48

4.5 Rating 5,473 Reviews

88 %

of reviewers recommend MiniFridge.co.uk

4.5

Based on 5,473 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0345 034 6482

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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MiniFridge.co.uk 5 star review on 4th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Saturday, still waiting delivery. It's now Tuesday afternoon and word or the item, which is on a next day delivery???! No where did it state only Monday to a friday or even to A Saturday. No information from mini fridge or parent company sixty.co. so at the moment I can only give 1*. Ordering and payment sites were 5*, but customer service a fail. No packet carrier information either..”

Helpful Report

Posted 5 years ago

Hi Audrey, I can confirm it does state on our website 'All orders include Free Next Day Delivery to mainland UK, unless otherwise stated. All orders placed before 2PM Mon-Fri are typically dispatched the same day, if the goods are in good stock.' As you purchased your Mini Fridge on Saturday, your order would not of been processed until Monday, Apologies for any inconvenience this may have caused you.

Posted 5 years ago

“Not received yet still waiting to be imported from China or Far East some where will comment when delivered in a month or two. Louis.”

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Posted 5 years ago

“Completely failed at serving Next Day Delivery, it has been over 5 days now and I still haven't even received my bloody package. Absolutely poor and ridiculous service. DO NOT RECOMMEND!!!”

Helpful Report

Posted 5 years ago

“I still havent recieved my order.”

Helpful Report

Posted 5 years ago

Thank you for your honest review. We are sorry to hear of the issues you've had with your order. I will ask one of our Customer Service advisors to contact you to discuss a resolution directly.

Posted 5 years ago

“Haven't a clue as still haven't received my order”

Helpful Report

Posted 5 years ago

“Ordered ice maker on a next day delivery. A week later still no delivery. Attempted to contact customer services, who do not reply!!! No idea what’s happening with my order. I advise you do not use this company.”

Helpful Report

Posted 5 years ago

Hi Steve, I can confirm the product you have ordered is currently only available on pre-order, This information is displayed on our website before checkout. The estimated delivery for this item is week commencing 26th October. You will be contacted nearer the time to arrange delivery, any issues with this please contact help@sixty.co.uk.

Posted 5 years ago

“I ordered a mini fridge on Friday last week and the order stated the fridge would be delivered next day, there was a weekend and bank holiday in between but it is now Thursday the following week and I have still not received my order or had any information as to when it will be delivered. The item was a birthday present and I only ordered because of the next day delivery, had I known it would take a week or more I wouldn’t have ordered.”

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Posted 5 years ago

“Disappointing. Shelves in wrong place - can’t fit a bottle of wine in. Colour not silver but white!”

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Posted 5 years ago

“My mini fridge hasn't arrived although my order in the 26th August stated a next day delivery. Tried calling and emailing but had no response. I have no idea if or when my mini fridge will be delivered!”

Helpful Report

Posted 5 years ago

Hi Darren, I can confirm the product you have ordered is currently only available on pre-order, This information is displayed on our website before checkout. The estimated delivery for this item is week commencing 24th September. You will be contacted nearer the time to arrange delivery, any issues with this please contact help@sixty.co.uk.

Posted 5 years ago

“Ordered my mini fridge, which was due for delivery the next day but was not delivered and no way to track my delivery. Tried calling but could only get automated messages. Tried emailing to find out where my order is and no response. I have no idea what is happening with my order and whether I now need to take steps to contact my credit card company to take action! Very poor service!”

Helpful Report

Posted 5 years ago

“Got fridge ok but still waiting for some paperwork/receipt. Didn’t even get confirmation email. I currently have no proof of purchase or option to register warranty.. After sales is poor.”

Helpful Report

Posted 5 years ago

Your review is very concerning to us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Ordered and was made believe it would be a second day delivery. The order didn’t arrive and the tracking that was supplied was simply blank tried ringing on numerous occasions all to no avail finally got a response via email after countless emails saying there had been a mistake with my order and the couriers and could I wait till Tuesday for my order to be delivered at that point I sent back a reply indicating I would like to cancel the order I am still waiting for a reply .”

Helpful Report

Posted 5 years ago

Thank you for your review in regards to your order with us. We take all feedback very seriously, good or bad. I can see that there is an open email chain on our system for your order enquiry and hope to resolve this for you soon, apologies for the delay in response, I can confirm our offices are closed over the weekend. We thank you for your patience.

Posted 5 years ago

“I can not do cause I didn't receive my fridge yet.”

Helpful Report

Posted 5 years ago

Hi Amarolie, I can confirm the product you have ordered is currently on pre-order. The estimated delivery is week commencing 14th September. You will be contacted nearer the time to arrange delivery.

Posted 5 years ago

“Had it for 10 months and then stopped cooling. Sent back to supplier, who then supplied a replacement. Then 11 months later the replacement stopped working. Spoke to supplier and they said "out of warranty" / would not do anything. It is cheap but it is not good.”

Helpful Report

Posted 5 years ago

Hi MS, Thank you for your for your review. We have looked into your order from August 2018. I can see you had a replacement sent to you in July 2019. All our products come with a 1 year warranty.

Posted 5 years ago

“Promise next day not yet received you have had my money now I want my fridge or a refund within 24hrs”

Helpful Report

Posted 5 years ago

Hi Fred, Thank you for your review. I can see your order was delivered on 4th August.

Posted 5 years ago

“Really, really poor customer service. I ordered a mini fridge 5 weeks ago, was told it would be delivered in 3 to 4 weeks but have heard nothing. I’ve tried calling but the message says to email them and then cuts off, so I emailed and received a reply saying they’d be in touch within 2 working days, that was a week ago and I’ve heard nothing. I understand that things are busy but this situation is incredibly frustrating. Will not use this company again.”

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Posted 5 years ago

“Never turned up”

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Posted 5 years ago

Hi Mark, Your review is very concerning to us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Not yet received should of been next day”

Helpful Report

Posted 5 years ago

Hello, I'm sorry you still haven't received your product. Please contact us via help@sixty.co.uk so our customer agents can put this right for you.

Posted 5 years ago

“I haven't yet received the goods”

Helpful Report

Posted 5 years ago

Hi Dawn, This is really concerning. Could you please contact our customer services via help@sixty.co.uk so they can investigate this for you?

Posted 5 years ago

“Absolutely shocking!!!! Won't reply to emails and the phone cuts off! Quick to take my £200 on the 17th of July, but still haven't heard a thing from the company, even if it's to say there is a delay. Can't get hold of anyone at this company to ask for a refund even. I will be reporting to trading standards to say this company has taken my money but hasn't provided any goods and has disappeared of the face of the planet!!!!”

Helpful Report

Posted 5 years ago

MiniFridge.co.uk is rated 4.5 based on 5,473 reviews