Never been so stressed out by a company in my life. Firstly they failed to tell me my item I ordered was out of stock and waited until I chased my order, I then selected a different colour which was fine but then they sent me the completely wrong item. The driver refused to take it back with him so I was stuck with it for days. They then refused to send the item I actually ordered out until they had collected the incorrect item (which is fairly difficult to arrange for someone who works 8-4.30 mon-fri). I booked a day off work so the item could be collected and it was never picked up. It was then picked up a week ago (finally) and I have had to chase my refund THREE times. I’ve phoned this company 3 times today chasing my refund as nothing seems to be happening. Very slow customer service, nobody bothers to apologise, all very blunt and rude. Failing to understand how a company can have such poor customer service?? (Still awaiting my refund by the way)