Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th June 2025

439

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time with correct contents. The box carrying the tins of dog food was a bit battered and could have been packed better. This resulted in 6 very bent tins but as they were still useable I didn't contact Milbourne Hill. Hopefully next time I order they will be packed better.”

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“Very pleased with purchase delivered earlier than stated with helpful.”

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“I ordered a number of products online and they are great quality and the best price I could find too. The order process was very user friendly and it arrived on time (even during COVID 19 which is great). The only negative thing I could say is that the delivery charge was a bit excessive. And that when tracking the parcel it told me it would arrive a day earlier than it did. But it still arrived on time.”

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“Speedy delivery and great products, will definitely order again.”

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“Great experience.....had an issue (that was my fault with delivery address) which was resolved with no problem! Took a little longer on delivery than I hoped as 1 item was waiting to come in stock but not an issue. Overall very happy and would recommend and will no doubt order again.”

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“product received quickly and as ordered - pity i ordered a pony fly mask for a donkey but removed the ears and it works.”

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“Efficient website and ordering process, products arrived in good condition. Would have liked options for delivery charges which as haylage were high, to increase order numbers to hopefully make high delivery charges realistic.”

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“As usual, great products and fast delivery”

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“Good service good product good price .”

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“Excellent service and on time delivery would definitely order again and would recommend millbury hill to any pet owner .”

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“Great company to get my dogs food from, & even tho it may take a bit longer to deliver at the moment, even so the food arrived within 4 days.”

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“Very lovely customer service. Quick delivery. Unfortunately I ordered the wrong size harness. On the Millbry Hill website it was very easy to find out how to return and order the right size.”

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“Very lovely customer service. Quick delivery. Unfortunately I ordered the wrong size harness. On the Millbry Hill website it was very easy to find out how to return and order the right size.”

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“Very pleased with my Oder. It came very quickly. Spot in many thanks”

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“Easy to deal with and service excellent”

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“I have ordered dog food on two occasions from Millbry Hill. The service is excellent and prices very competitive.”

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“Reasonable prices for the dog food and quick delivery Excellent packaging”

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“Excellent service despite current situation! Good quality good price”

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“I was so excited about getting this as I heard it was great for rabbits. Unfortunately it completely got matted up my rabbits fur and I had to spend ages grooming as a consequence. Also I heard to the bag moving and thought maybe it was just air inside the bag. This was not the case. To my utter horror and suprise, there was a tiny mouse/ shrew of some description in the bag. It certainly scared the life out of me. I am so disappointed as I know this is a very reputable company. Maybe I was just unlucky with the mouse/shrew but also totally unsuitable for my rabbits. Back to wood pellets for me and shall ring the company today to see what their views are on this matter.”

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“Excellent range of products available followed by quick efficient delivery!”

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Millbry Hill is rated 4.7 based on 4,750 reviews