Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 18th August 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient company to deal with”

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“Excellent service, great online easy ordering system. Will use again for sure”

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“Good user friendly website. Customer friendly prices Fast service Fast delivery All round very pleased 5/5”

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“Good user friendly website. Customer friendly prices Fast service Fast delivery All round very pleased 5/5”

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“Excellent service. Product (Joules) as shown/described & arrived before date stated.”

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“Excellent fast delivery 5*”

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“Good value for money And quick delivery, shall use again.”

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“Excellent website, easy to order, good quality products at a good competitive price. Fast delivery. Will certainly order again from this company.”

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“Millbry Hill has always delivered, and continues to deliver, and overall excellent service”

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“Excellent service, useful clear website, and exactly what I was looking for at a good price. The tub true is sturdy and well made, and the colour ...purple...is easily found in the garden and cheers me up to use! Thank you.”

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“Excellent website, easy to order, good quality products at a good competitive price. Fast delivery. Will certainly order again from this company.”

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“Prompt, efficient service at market leading rates!”

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“The delivery was on time. And everything g was in excellent condition. Reliable service.”

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“Easy to use website with a great selection of dog jackets. I e-mailed for advice on what might be the best option for our dog and received a reply the next day. I placed an order and received it 4 working days later. Well packaged and the dog jackets are really good. Highly recommended retailer.”

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“I recently bought two bags of chicken food from Millbry Hill. The package arrived badly damaged, and one of the bags had obviously lost quite a lot of its contents. There was a very large hole in one of the bags. I sent photos to the carrier involved. I have now emailed photos of the damage to the package, and an explanation, TWICE to Millbry Hill. They have not responded. They have however sent me two requests to write a review and to rate their service. My rating of Millbry Hill is zero for customer service. I would never recommend them, and will never use them again. Beware of a company which can't be bothered to respond to a genuine complaint.”

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Hello Fiona, Thank you for taking the time to leave a review. Im sorry to see your parcel has been damaged in transit, I can reassure you that we would not send out a damaged parcel to any customer. It will be damaged due to poor handling by the courier. As always, we are more than happy to work with any customer to get a resolution to any issue with their order. We have checked thoroughly through our emails and we only have one email from you. The email you sent on the 26th to highlight this issue. Our customer services team are working through emails as we speak and will be intouch shortly, please note that due to Covid, we are extremely busy and receiving a much higher volume of enquiries. Kind Regards, Millbry Hill

“First purchase went really well”

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“Great prices”

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“I am a regular returning customer to Millbry Hill. I buy horse supplement regularly but have also had other items too. I made the error of buying my horse supplement elsewhere last time I needed it, never again. The well known and supposedly reputable company I used really highlighted how good M.H is, in their lack of efficiency. Millbry Hill always gets it right, excellent range of products, well priced, quick delivery and excellent customer service. Highly recommend.”

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“Always buy our Megazorb from Millbury Hill Great price fast delivery”

Millbry Hill 5 star review on 27th January 2021

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“I fell in love with a Joules top that was out of stock everywhere then eventually found it on Millbry Hill, very pleased with the price, service and delivery. Very happy customer.”

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Millbry Hill is rated 4.7 based on 5,277 reviews