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Millbry Hill Reviews

4.7 Rating 4,748 Reviews
92 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
10,411
 Questions Metrics Info
4.7
Based on 4,748 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Millbry Hill Review From Dog
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Laura
Verified Buyer
“Hi I was a little upset that some of my order was missing when looking on my email it looks like you have refunded me . I’m not sure what item was refunded ? Also when the delivery came the riding boots box was ripped up there was no lid on the box so I am unable to wrap in box for my daughter for Xmas . Order number 370168”
Helpful Report
Paul
Verified Buyer
“Quick delivery and good price. Very pleased.”
Helpful Report
Mary(Inverness)
Verified Buyer
“Easy to order and very prompt delivery.”
Helpful Report
Gail
Verified Buyer
“Great selection of products, easy to order and delivery straightforward - happy customer and happy ponies !!”
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Graham
Verified Buyer
“A very good company with regards the sale of riding equipment. Service was excellent and the new riding hat for my daughter arrived earlier than expected.”
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Laura
Verified Buyer
“Hi I was a little upset that some of my order was missing when looking on my email it looks like you have refunded me . I’m not sure what item was refunded ? Also when the delivery came the riding boots box was ripped up there was no lid on the box so I am unable to wrap in box for my daughter for Xmas . Order number 370168”
Helpful Report
Laura
Verified Buyer
“Very good reliable and speedy delivery.. not a bad price either compared to other suppliers”
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Andrew D
Verified Buyer
“Great service”
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Anonymous
Verified Buyer
“Quick delivery. Good price”
Helpful Report
Rita
Verified Buyer
“excellent service from time of placing order to delivery of good - exceptional quality”
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Anonymous
Verified Buyer
“Very happy with my purchase. Very nice quality scarf and extremely happy with delivery. Would recommend Millbry Hill and will be ordering from them again in the future”
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Maria
Verified Buyer
“I received a different colour to that ordered and when I questioned this was told that to choose the Jaguar print I needed to press the beige option as there isn’t a Jaguar print option. I’m not sure how a customer is supposed to know that? Also I was under the impression I was buying the Jaguar ones not leopard print so your website is misleading. I feel £4.95 is a lot of postage for a small item sent in a plastic envelope bag. Also delivery took a long time. Finally I don’t like leaving negative reviews, but I would definitely not buy again or recommend your service. I also didn’t feel that Lauren’s reply to my query about the tassels was very helpful.”
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Janice
Verified Buyer
“Cheapest place online , great upto date notification on your goods. Good delivery times . 5 stars well earned”
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Anonymous
Verified Buyer
“Quick delivery of dog food”
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Ingrid
Verified Buyer
“Easy to order. Delivered item I ordered quickly. No issues. Looking forward to now visit one of their stores.”
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Sharon
Verified Buyer
“Fantastic service always”
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Robert A
Verified Buyer
“Excellent Service, Communications, Excellent animal feed products, And extra fast delivery. FedEx Thankyou Millbry Hill.”
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Andrew
Verified Buyer
“Products arrived when they said they would and were all well packed”
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C F
Unverified Reviewer
“Bought Easibed wood chippings for my cockatiels cage and play area. Very good price and quick delivery too.”
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Hazel
Verified Buyer
“Fast response, fast Delivery .Everything well packed .well done will definitely use again .many thanks .”
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Millbry Hill is rated 4.7 based on 4,748 reviews
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